TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from Turbo Tax Business not available for Mac Turbo Tax Business should be available for Mac and compatible with Quickbooks Online!
Date published: 2023-03-12
Rated 1 out of 5 by from I hate having to pay I hate having to pay for a form that everyone has if their investment firm buys and sells stocks. That's the point of the investment firm. $119 is way to much when other sites charge way less like H&R Block. I would've just swapped over but they couldn't import my 1099 forms. It shouldn't cost either way but at least they were cheaper.
Date published: 2023-03-12
Rated 5 out of 5 by from Excellent service Was pleasant and easy to work with, second time using the full feature and was still equally as impressed. Will continue to use this option in the future
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax is great It was Awesome experience. I will use it again. Thanks
Date published: 2023-03-12
Rated 1 out of 5 by from charging for e-filing state return which is free "One state return is included" does not include e-filing, which is a free service by the state of CT. I already paid for the program, but of course you find yet another hidden charge to be extracted.
Date published: 2023-03-12
Rated 5 out of 5 by from good as anticipated Isabell was very helpful and knowledgeable. I'm happy with my service
Date published: 2023-03-12
Rated 5 out of 5 by from It is a super Tax Tool The ability of the application to take the user by the hand in a task as complex as a federal tax return is incredible and outstanding.
Date published: 2023-03-12
Rated 5 out of 5 by from So easy I used to get really intimidated during tax season. I don't understand all that stuff. TurboTax explains it and makes it very easy. People like me need TurboTax lol
Date published: 2023-03-12
Rated 5 out of 5 by from 2022 TAXES I'll always use TurboTax services and haven't had any issues thus far. It's very comforting to know that all of your needs will be handled professionally and diligently. I highly recommend using TurboTax for your Tax needs.
Date published: 2023-03-12
Rated 4 out of 5 by from The Online (Browser) Version of TurboTax is Better The online version of TurboTax is leaps and bounds ahead of the desktop version. I purchased the desktop version to save a few bucks (i think I saved $40 on federal and $15 on state). However, next year I will just eat the L and use the online version again. It is much more confusing and stressful to use the desktop application. If you are a boomer, desktop app is probably best for you. But for anyone that doesn't enjoy doing their taxes, I would avoid the desktop app.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6645
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax Business not available for Mac Turbo Tax Business should be available for Mac and compatible with Quickbooks Online!
Date published: 2023-03-12
Rated 1 out of 5 by from I hate having to pay I hate having to pay for a form that everyone has if their investment firm buys and sells stocks. That's the point of the investment firm. $119 is way to much when other sites charge way less like H&R Block. I would've just swapped over but they couldn't import my 1099 forms. It shouldn't cost either way but at least they were cheaper.
Date published: 2023-03-12
Rated 5 out of 5 by from Excellent service Was pleasant and easy to work with, second time using the full feature and was still equally as impressed. Will continue to use this option in the future
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax is great It was Awesome experience. I will use it again. Thanks
Date published: 2023-03-12
Rated 1 out of 5 by from charging for e-filing state return which is free "One state return is included" does not include e-filing, which is a free service by the state of CT. I already paid for the program, but of course you find yet another hidden charge to be extracted.
Date published: 2023-03-12
Rated 5 out of 5 by from good as anticipated Isabell was very helpful and knowledgeable. I'm happy with my service
Date published: 2023-03-12
Rated 5 out of 5 by from It is a super Tax Tool The ability of the application to take the user by the hand in a task as complex as a federal tax return is incredible and outstanding.
Date published: 2023-03-12
Rated 5 out of 5 by from So easy I used to get really intimidated during tax season. I don't understand all that stuff. TurboTax explains it and makes it very easy. People like me need TurboTax lol
Date published: 2023-03-12
Rated 5 out of 5 by from 2022 TAXES I'll always use TurboTax services and haven't had any issues thus far. It's very comforting to know that all of your needs will be handled professionally and diligently. I highly recommend using TurboTax for your Tax needs.
Date published: 2023-03-12
Rated 4 out of 5 by from The Online (Browser) Version of TurboTax is Better The online version of TurboTax is leaps and bounds ahead of the desktop version. I purchased the desktop version to save a few bucks (i think I saved $40 on federal and $15 on state). However, next year I will just eat the L and use the online version again. It is much more confusing and stressful to use the desktop application. If you are a boomer, desktop app is probably best for you. But for anyone that doesn't enjoy doing their taxes, I would avoid the desktop app.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6645