TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from I like this program/ It is very good for me I used this program five years. TurboTax help step-by-step.
Date published: 2023-03-13
Rated 4 out of 5 by from Turbo Tax Deluxe Turbo Tax has added additional charges not known up front and I think it is an over charge. I did not use any of their experts.
Date published: 2023-03-13
Rated 5 out of 5 by from The best Excellent! Very helpful and easy to access. I use them every year and would not have it any other way.
Date published: 2023-03-13
Rated 1 out of 5 by from Poor Upload It took way too long to upload my 1048. Was incorrect several times even with customer service. Could have done it manually right away. For the big payment, will definitely not be coming back to TurboTax.
Date published: 2023-03-13
Rated 5 out of 5 by from Very helpful! I have used TurboTax business for the past 3 years for my company. It is very clear and easy to use and has saved me thousands of dollars!
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo Tax ROCKS!! Although I didn't need the Turbo Tax Live version, this ended up giving me an additional $220 in state refunds by leading me through my donation deductions even though I claimed the standard deduction!!! Who knew? Turbo Tax, that's who!
Date published: 2023-03-13
Rated 5 out of 5 by from Improved over last year Better overall user experience this year. Better interface, better questions/ guidance.
Date published: 2023-03-13
Rated 5 out of 5 by from Very easy! I filed by myself and they made it very easy. Asked every question possible and breaks it down.
Date published: 2023-03-13
Rated 1 out of 5 by from Can't import previous return or 1099's. AWFUL TurboTax Business does not support importing data from previous years return. Nor does it support importing 1099 forms , K1 forms, etc from brokerage firm. This capability is basic to all other versions of TurboTax (that are less expensive). Why is it omitted from TT Business? I will look for alternatives next year.
Date published: 2023-03-13
Rated 5 out of 5 by from TurboTax is User Friendly The system is very easy and user friendly for people with no tax experience.
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 6638
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I like this program/ It is very good for me I used this program five years. TurboTax help step-by-step.
Date published: 2023-03-13
Rated 4 out of 5 by from Turbo Tax Deluxe Turbo Tax has added additional charges not known up front and I think it is an over charge. I did not use any of their experts.
Date published: 2023-03-13
Rated 5 out of 5 by from The best Excellent! Very helpful and easy to access. I use them every year and would not have it any other way.
Date published: 2023-03-13
Rated 1 out of 5 by from Poor Upload It took way too long to upload my 1048. Was incorrect several times even with customer service. Could have done it manually right away. For the big payment, will definitely not be coming back to TurboTax.
Date published: 2023-03-13
Rated 5 out of 5 by from Very helpful! I have used TurboTax business for the past 3 years for my company. It is very clear and easy to use and has saved me thousands of dollars!
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo Tax ROCKS!! Although I didn't need the Turbo Tax Live version, this ended up giving me an additional $220 in state refunds by leading me through my donation deductions even though I claimed the standard deduction!!! Who knew? Turbo Tax, that's who!
Date published: 2023-03-13
Rated 5 out of 5 by from Improved over last year Better overall user experience this year. Better interface, better questions/ guidance.
Date published: 2023-03-13
Rated 5 out of 5 by from Very easy! I filed by myself and they made it very easy. Asked every question possible and breaks it down.
Date published: 2023-03-13
Rated 1 out of 5 by from Can't import previous return or 1099's. AWFUL TurboTax Business does not support importing data from previous years return. Nor does it support importing 1099 forms , K1 forms, etc from brokerage firm. This capability is basic to all other versions of TurboTax (that are less expensive). Why is it omitted from TT Business? I will look for alternatives next year.
Date published: 2023-03-13
Rated 5 out of 5 by from TurboTax is User Friendly The system is very easy and user friendly for people with no tax experience.
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 6638