TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Good I had a great experience and reviews very helpful and very helpful people
Date published: 2023-03-16
Rated 5 out of 5 by from Another good year of turbo tax As always worked very nice helping me navigate through my taxes.
Date published: 2023-03-16
Rated 5 out of 5 by from Very Easy and Helpful Very Easy and Helpful. Worth the money. I will always use TurboTax.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax Is Great I have been using Turbo Tax for years and have always had a great experience in filing my taxes. Everything has been simple, fast and clear. Very user friendly!
Date published: 2023-03-16
Rated 5 out of 5 by from Easy I like Turbo Tax as it's easy to understand and get through. Been using it for many years!
Date published: 2023-03-16
Rated 2 out of 5 by from Tax Year '23: Tax prep 7/10, Platform support 2/10 For tax year 2023 Tax prep 7/10 Overall I was able to complete my business taxes and the process was classic TurboTax for most of it. Having the ability to import the prior year's information is a huge time saver. Importing a prior year's TurboTax data makes this very simple (I have not tried importing from another product, not sure if that is supported). This was slightly less enjoyable as there were several instances where I had to manually create or edit forms. There was guidance in the interview though I felt this could have been handled without having me drop into the form. To me, I pay TurboTax so I don't need to look at the form unless I wish to. My California State return for this LLC was having the most trouble. This wasn't even something quirky IMHO, it was basic depreciation of assets worksheets. One thing that may have contributed was, I removed two assets (assets that had been important from prior years) during the interview that I no longer had (no longer on schedule). Also, there was an employment credit form that I was not eligible for that the software insisted I correct and complete. I eventually just deleted the form since I knew it was not something I was eligible for. Platform support 2/10 This is the 7th (out of 8 years) I've used TurboTax Business. In my business I only have Apple / macOS based computers. I've had to acquire several versions of Windows (to keep up with supported versions), install and Microsoft Windows setup solely to use this software. Currently the only online version from Intuit I could find either did not provide the features I need, or required included "expert preparation," which I did not want to use (or pay for). What is the point of DIY if required to have assistance from "an expert?" In terms of platform support, the online capability is not important for me, but as a Mac user and business owner I expect to have TurboTax Business available on the Mac. I've looked for it for 8 years, and for some reason Intuit may not think there's a business there. Not sure why, maybe I'm wrong. As a technologist, I don't believe it would be technically difficult to bring TT Business to the Mac since Intuit already offers product lines on the Mac including the personal and home editions of TurboTax, and Quickbooks. If there were the web-based quivalent for TT Business, this would provide the availability for all platforms, including even the Linux Desktop users. For myself (and I assume many other DIY business users), having a Mac version of TurboTax Business would provide a significant value as I would not need to maintain a Windows environment.
Date published: 2023-03-16
Rated 5 out of 5 by from GREAT SOFTWARE EASY TO USE. VERY LIMITED DATA ENTRY DUE TO USING TURBO TAX FOR PREVIOUS YEAR RETURND.
Date published: 2023-03-16
Rated 5 out of 5 by from Awesome Had a great experience in a very ugly situation. Thanks
Date published: 2023-03-16
Rated 3 out of 5 by from Needs some tweaking For the most part, the TurboTax Business edition works great. However, there are two things that I think need improvement. First, the K-1s did not print out the Statement A to support the I-STMT in box 14. Secondly, there needs to be a better step-by-step for the QBI information. It's confusing and doesn't flow through the forms very well.
Date published: 2023-03-16
Rated 5 out of 5 by from I've been using turbo tax for years. The best! Love TurboTax. I didn't need any assistance this year. I have in the past. They were very professional and helpful
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 6611
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Good I had a great experience and reviews very helpful and very helpful people
Date published: 2023-03-16
Rated 5 out of 5 by from Another good year of turbo tax As always worked very nice helping me navigate through my taxes.
Date published: 2023-03-16
Rated 5 out of 5 by from Very Easy and Helpful Very Easy and Helpful. Worth the money. I will always use TurboTax.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax Is Great I have been using Turbo Tax for years and have always had a great experience in filing my taxes. Everything has been simple, fast and clear. Very user friendly!
Date published: 2023-03-16
Rated 5 out of 5 by from Easy I like Turbo Tax as it's easy to understand and get through. Been using it for many years!
Date published: 2023-03-16
Rated 2 out of 5 by from Tax Year '23: Tax prep 7/10, Platform support 2/10 For tax year 2023 Tax prep 7/10 Overall I was able to complete my business taxes and the process was classic TurboTax for most of it. Having the ability to import the prior year's information is a huge time saver. Importing a prior year's TurboTax data makes this very simple (I have not tried importing from another product, not sure if that is supported). This was slightly less enjoyable as there were several instances where I had to manually create or edit forms. There was guidance in the interview though I felt this could have been handled without having me drop into the form. To me, I pay TurboTax so I don't need to look at the form unless I wish to. My California State return for this LLC was having the most trouble. This wasn't even something quirky IMHO, it was basic depreciation of assets worksheets. One thing that may have contributed was, I removed two assets (assets that had been important from prior years) during the interview that I no longer had (no longer on schedule). Also, there was an employment credit form that I was not eligible for that the software insisted I correct and complete. I eventually just deleted the form since I knew it was not something I was eligible for. Platform support 2/10 This is the 7th (out of 8 years) I've used TurboTax Business. In my business I only have Apple / macOS based computers. I've had to acquire several versions of Windows (to keep up with supported versions), install and Microsoft Windows setup solely to use this software. Currently the only online version from Intuit I could find either did not provide the features I need, or required included "expert preparation," which I did not want to use (or pay for). What is the point of DIY if required to have assistance from "an expert?" In terms of platform support, the online capability is not important for me, but as a Mac user and business owner I expect to have TurboTax Business available on the Mac. I've looked for it for 8 years, and for some reason Intuit may not think there's a business there. Not sure why, maybe I'm wrong. As a technologist, I don't believe it would be technically difficult to bring TT Business to the Mac since Intuit already offers product lines on the Mac including the personal and home editions of TurboTax, and Quickbooks. If there were the web-based quivalent for TT Business, this would provide the availability for all platforms, including even the Linux Desktop users. For myself (and I assume many other DIY business users), having a Mac version of TurboTax Business would provide a significant value as I would not need to maintain a Windows environment.
Date published: 2023-03-16
Rated 5 out of 5 by from GREAT SOFTWARE EASY TO USE. VERY LIMITED DATA ENTRY DUE TO USING TURBO TAX FOR PREVIOUS YEAR RETURND.
Date published: 2023-03-16
Rated 5 out of 5 by from Awesome Had a great experience in a very ugly situation. Thanks
Date published: 2023-03-16
Rated 3 out of 5 by from Needs some tweaking For the most part, the TurboTax Business edition works great. However, there are two things that I think need improvement. First, the K-1s did not print out the Statement A to support the I-STMT in box 14. Secondly, there needs to be a better step-by-step for the QBI information. It's confusing and doesn't flow through the forms very well.
Date published: 2023-03-16
Rated 5 out of 5 by from I've been using turbo tax for years. The best! Love TurboTax. I didn't need any assistance this year. I have in the past. They were very professional and helpful
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 6611