TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from TurboTax is Useless -- more and more pricey Nightmare. You won't let me SEE Form 2106 yet keep insisiting I "review and Update it," as just ONE example. My income last year was $3224. and I STIll pay $119 for a standard Tax completion. Meanwhile you are SO BUSY throwing PROduCT endorsements at me -- My Taxes are likely WRONG because all you worry about is your MONEY!??!!!! You are Useless.AND I never SIGNED my Federal RETURN! HOW does that work?!??
Date published: 2023-03-13
Rated 5 out of 5 by from Super Easy Tax Filing Turbo Tax does an outstanding job. Very easy to understand and help boxes are great. Very thorough!
Date published: 2023-03-13
Rated 5 out of 5 by from Great Great helpful understanding and well organized great
Date published: 2023-03-13
Rated 5 out of 5 by from I like turbo tax It was good. Awesome. The product was good. I will use this product again
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo Tax made taxes easy Turbo Tax enabled me to complete my taxes in one evening. The race timer helped keep me motivated to stay on task and not drag out the tax preparation process.
Date published: 2023-03-13
Rated 5 out of 5 by from Great Experience Mary Alice was extremely helpful and was able to address all of my questions and quickly file my returns!
Date published: 2023-03-13
Rated 1 out of 5 by from can't efile two years in a row not allowed to efile when AGI numbers were correct
Date published: 2023-03-13
Rated 5 out of 5 by from Thorough, polite and very knowledgeable preparer, Lori was great at getting me ready for the expert.
Date published: 2023-03-13
Rated 2 out of 5 by from has major flaws been useing turbo tax for yrs with no issues. This yr a diff story. No matter what I did irs rejected return 8 times do to pin was not correct . Went on irs site and the pin was correct for this yr. Long story short ended up totally redoing a new tax return to be able to file. Turbotax has issues . Ended up paying twice for audit defense so now will have to go thru more hoops to get refund
Date published: 2023-03-13
Rated 5 out of 5 by from Always The Best Fast, Easy, Painless, with a sense of security through the whole filing process.
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 6610
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from TurboTax is Useless -- more and more pricey Nightmare. You won't let me SEE Form 2106 yet keep insisiting I "review and Update it," as just ONE example. My income last year was $3224. and I STIll pay $119 for a standard Tax completion. Meanwhile you are SO BUSY throwing PROduCT endorsements at me -- My Taxes are likely WRONG because all you worry about is your MONEY!??!!!! You are Useless.AND I never SIGNED my Federal RETURN! HOW does that work?!??
Date published: 2023-03-13
Rated 5 out of 5 by from Super Easy Tax Filing Turbo Tax does an outstanding job. Very easy to understand and help boxes are great. Very thorough!
Date published: 2023-03-13
Rated 5 out of 5 by from Great Great helpful understanding and well organized great
Date published: 2023-03-13
Rated 5 out of 5 by from I like turbo tax It was good. Awesome. The product was good. I will use this product again
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo Tax made taxes easy Turbo Tax enabled me to complete my taxes in one evening. The race timer helped keep me motivated to stay on task and not drag out the tax preparation process.
Date published: 2023-03-13
Rated 5 out of 5 by from Great Experience Mary Alice was extremely helpful and was able to address all of my questions and quickly file my returns!
Date published: 2023-03-13
Rated 1 out of 5 by from can't efile two years in a row not allowed to efile when AGI numbers were correct
Date published: 2023-03-13
Rated 5 out of 5 by from Thorough, polite and very knowledgeable preparer, Lori was great at getting me ready for the expert.
Date published: 2023-03-13
Rated 2 out of 5 by from has major flaws been useing turbo tax for yrs with no issues. This yr a diff story. No matter what I did irs rejected return 8 times do to pin was not correct . Went on irs site and the pin was correct for this yr. Long story short ended up totally redoing a new tax return to be able to file. Turbotax has issues . Ended up paying twice for audit defense so now will have to go thru more hoops to get refund
Date published: 2023-03-13
Rated 5 out of 5 by from Always The Best Fast, Easy, Painless, with a sense of security through the whole filing process.
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 6610