TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Easy Experience It was a great experience with the help of the advisor as she was helpful to answer all questions and made me feel comfortable and confidant
Date published: 2023-03-13
Rated 5 out of 5 by from easy and afforable Turbo tax took me less than an hour and the lay out is very simple to work through.
Date published: 2023-03-13
Rated 2 out of 5 by from Getting worse over the years Had to enter much inf Had to enter much info manually, TT failed to acquire it from Vanguard easily as in the past. Failed to connect to Vanguard or Fidelity multiple times. Never did get info from Fidelity, used a downloaded copy.
Date published: 2023-03-13
Rated 3 out of 5 by from always deluxe no matter what I do it's always "deluxe" filing. at this point i want you to just stop advertising "free"
Date published: 2023-03-13
Rated 5 out of 5 by from User Friendly The online program is easy to use and provides helpful information, suggestions, and additional tips to help complete your return successfully.
Date published: 2023-03-13
Rated 5 out of 5 by from Very good Seems to be very thorough and efficient, catches mistakes
Date published: 2023-03-13
Rated 4 out of 5 by from Turbo Tax is Great and Convenient I been using turbo tax since i started to do my own taxes and it has never failed me.
Date published: 2023-03-13
Rated 4 out of 5 by from A very good product. Easy to use I have used this product for several years. It is complete and easy to use. I have tried another product and it was confusing.
Date published: 2023-03-13
Rated 5 out of 5 by from TurboTax is my go to program for taxes Working through the questions was easy. When I had a problem, the help person was knowledgeable and solved my issues.
Date published: 2023-03-13
Rated 4 out of 5 by from State return no longer free Turbo tax itself has gotten easier to manage. But, now you have to pay $59 to efile state tax where before there was 1 free filing. Also, the use a third party to send your refund if you have one. That costs an additional $39. All for filing your taxes, something that the government already has all the data on but makes its citizens do.
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 6604
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy Experience It was a great experience with the help of the advisor as she was helpful to answer all questions and made me feel comfortable and confidant
Date published: 2023-03-13
Rated 5 out of 5 by from easy and afforable Turbo tax took me less than an hour and the lay out is very simple to work through.
Date published: 2023-03-13
Rated 2 out of 5 by from Getting worse over the years Had to enter much inf Had to enter much info manually, TT failed to acquire it from Vanguard easily as in the past. Failed to connect to Vanguard or Fidelity multiple times. Never did get info from Fidelity, used a downloaded copy.
Date published: 2023-03-13
Rated 3 out of 5 by from always deluxe no matter what I do it's always "deluxe" filing. at this point i want you to just stop advertising "free"
Date published: 2023-03-13
Rated 5 out of 5 by from User Friendly The online program is easy to use and provides helpful information, suggestions, and additional tips to help complete your return successfully.
Date published: 2023-03-13
Rated 5 out of 5 by from Very good Seems to be very thorough and efficient, catches mistakes
Date published: 2023-03-13
Rated 4 out of 5 by from Turbo Tax is Great and Convenient I been using turbo tax since i started to do my own taxes and it has never failed me.
Date published: 2023-03-13
Rated 4 out of 5 by from A very good product. Easy to use I have used this product for several years. It is complete and easy to use. I have tried another product and it was confusing.
Date published: 2023-03-13
Rated 5 out of 5 by from TurboTax is my go to program for taxes Working through the questions was easy. When I had a problem, the help person was knowledgeable and solved my issues.
Date published: 2023-03-13
Rated 4 out of 5 by from State return no longer free Turbo tax itself has gotten easier to manage. But, now you have to pay $59 to efile state tax where before there was 1 free filing. Also, the use a third party to send your refund if you have one. That costs an additional $39. All for filing your taxes, something that the government already has all the data on but makes its citizens do.
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 6604