TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
null from
Simple, fast, and efficient
Well done. Well worth the price. I use Turbo Tax every year!
Date published: 2023-03-13
Rated 5 out of 5 by
jaz1943 from
Awesome support
Awesome support from both agents during the process. Will use again next year
Date published: 2023-03-13
Rated 5 out of 5 by
BWAU2023 from
SO EASY!
We have used Turbo Tax for the past several years and they make it so incredibly simple. They are available if I need help or have questions and it made the tax filing process a breeze.
Date published: 2023-03-13
Rated 1 out of 5 by
Goldieeeeeethisisridiculo from
Not really helpful
Made me post even though I didn’t have anything that I should need to said New Mexico tax shouldn’t be taxed but it is and I some hope or with no good explanation
Date published: 2023-03-13
Rated 5 out of 5 by
Mike 1218 from
Turbo Tax is easy to use
Information is thorough & software is easy to use I've used is for many years.
Date published: 2023-03-13
Rated 5 out of 5 by
Headhunter34 from
Easy to use
Easy to use and covers all bases, if you have and question they will call you back in short period of time.
Date published: 2023-03-13
Rated 5 out of 5 by
Ddovemama from
I love Turbo Tax chat!!
Theresa D helped me. I wish I could give her a big hug and a dozen roses. I was so nervous but she gained my confidence and I wouldn't take anything for her assistance. Give her raise!!
Date published: 2023-03-13
Rated 4 out of 5 by
JayBird1970 from
I'm No CPA, But There Still Seems to be Glitches
Other things: No page for entering Cost Basis etc. on Sale of Securities; and My three financial institutions are not in TurboTax nextwork.
Date published: 2023-03-13
Rated 4 out of 5 by
krysztoff from
Better the second time around
My first time using TT was a little bumpy. This was due to the effort to seperate this service from the Credit Karma app, and the fact I worked in 2 states during the course of the year and the software could only process 1. It created some inconvenient extra steps that were bad timing with my move, but having only worked in one state the following year Turbo Tax was much more straight forward. Navigating documents from previous filings could be made to be more straight forward.
Date published: 2023-03-13
Rated 5 out of 5 by
Alerom from
Good
Good Experience - finished my taxes quickly and easily
All TurboTax® Offerings Reviews - Page 6600
Date published: 2023-03-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
null from
Simple, fast, and efficient
Well done. Well worth the price. I use Turbo Tax every year!
Date published: 2023-03-13
Rated 5 out of 5 by
jaz1943 from
Awesome support
Awesome support from both agents during the process. Will use again next year
Date published: 2023-03-13
Rated 5 out of 5 by
BWAU2023 from
SO EASY!
We have used Turbo Tax for the past several years and they make it so incredibly simple. They are available if I need help or have questions and it made the tax filing process a breeze.
Date published: 2023-03-13
Rated 1 out of 5 by
Goldieeeeeethisisridiculo from
Not really helpful
Made me post even though I didn’t have anything that I should need to said New Mexico tax shouldn’t be taxed but it is and I some hope or with no good explanation
Date published: 2023-03-13
Rated 5 out of 5 by
Mike 1218 from
Turbo Tax is easy to use
Information is thorough & software is easy to use I've used is for many years.
Date published: 2023-03-13
Rated 5 out of 5 by
Headhunter34 from
Easy to use
Easy to use and covers all bases, if you have and question they will call you back in short period of time.
Date published: 2023-03-13
Rated 5 out of 5 by
Ddovemama from
I love Turbo Tax chat!!
Theresa D helped me. I wish I could give her a big hug and a dozen roses. I was so nervous but she gained my confidence and I wouldn't take anything for her assistance. Give her raise!!
Date published: 2023-03-13
Rated 4 out of 5 by
JayBird1970 from
I'm No CPA, But There Still Seems to be Glitches
Other things: No page for entering Cost Basis etc. on Sale of Securities; and My three financial institutions are not in TurboTax nextwork.
Date published: 2023-03-13
Rated 4 out of 5 by
krysztoff from
Better the second time around
My first time using TT was a little bumpy. This was due to the effort to seperate this service from the Credit Karma app, and the fact I worked in 2 states during the course of the year and the software could only process 1. It created some inconvenient extra steps that were bad timing with my move, but having only worked in one state the following year Turbo Tax was much more straight forward. Navigating documents from previous filings could be made to be more straight forward.
Date published: 2023-03-13
Rated 5 out of 5 by
Alerom from
Good
Good Experience - finished my taxes quickly and easily
All TurboTax® Offerings Reviews - Page 6600
Date published: 2023-03-13