TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from TuboTax Review I had one main issue that was difficult to understand regarding the minimum required distribution (RMD) from my IRAs and my 1099R from my qualified pension. I was asked about the qualified pension distributions I got and whether these were RMDs, but no RMD is required from a private pension. I wasn't sure how this should be answered, but I answered that no RMD was required. I wasn't sure why this question was even asked about a pension, so it confused me. Also, for my IRAs I took out slightly more than the minimum, so I answered that "part of the distribution was the RMD", but the way the answers were worded was confusing. The answer I would like to put in is that I withdrew more than the minimum as opposed to the way it was worded.
Date published: 2023-03-13
Rated 5 out of 5 by from Great Service!!!! Turbo Tax knew when I was uncertain and offered confidence in what I was doing. I appreciate the $0.00 cost for a simple return. Thank you, Turbo Tax
Date published: 2023-03-13
Rated 5 out of 5 by from awesome great program, I use it every year to file my taxes
Date published: 2023-03-13
Rated 1 out of 5 by from Awful Paid $222 to have my taxes filed and wouldn't let me choice the plan. It was taken out of my tax return and I had already spent two hours filing them and did not feel like redoing my taxes with another service or redoing them so I just paid
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo Tax Worked Well The Software was easy to use. I especially liked the ability to go back and check to make sure I did everything right.
Date published: 2023-03-13
Rated 3 out of 5 by from So easy to use but costly. It's so easy to use but for doing all the work myself, it is quite costly. They took half of what I was receiving.
Date published: 2023-03-13
Rated 4 out of 5 by from Douglas was Wonderful The live tax "helper" Douglas was wonderful. He guided me through many problems and stayed with me for over an hour until I had all my questions answered and ready to file. All I can say is that he was truly a big help and a great addition to your staff.
Date published: 2023-03-13
Rated 5 out of 5 by from hi when i first started it can get confusing when some of the questions i do not understand. That gets frustrating. the tax lady was amazing she helped with every question an we walked through it together. thank you Charlotte
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo Tax is the Best! I have been using Turbo Tax for a number of years. Since I'm not a CPA, I love that it is so easy to follow and it actually makes me feel that I know what I'm doing. Love the fact that there is always someone there to help if needed. Thanks.
Date published: 2023-03-13
Rated 5 out of 5 by from Highest Possible Recommendation! Very easy to use. Very good people. Excellent service. Worth every penny. Would have been a bargain at twice the price.
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 6589
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TuboTax Review I had one main issue that was difficult to understand regarding the minimum required distribution (RMD) from my IRAs and my 1099R from my qualified pension. I was asked about the qualified pension distributions I got and whether these were RMDs, but no RMD is required from a private pension. I wasn't sure how this should be answered, but I answered that no RMD was required. I wasn't sure why this question was even asked about a pension, so it confused me. Also, for my IRAs I took out slightly more than the minimum, so I answered that "part of the distribution was the RMD", but the way the answers were worded was confusing. The answer I would like to put in is that I withdrew more than the minimum as opposed to the way it was worded.
Date published: 2023-03-13
Rated 5 out of 5 by from Great Service!!!! Turbo Tax knew when I was uncertain and offered confidence in what I was doing. I appreciate the $0.00 cost for a simple return. Thank you, Turbo Tax
Date published: 2023-03-13
Rated 5 out of 5 by from awesome great program, I use it every year to file my taxes
Date published: 2023-03-13
Rated 1 out of 5 by from Awful Paid $222 to have my taxes filed and wouldn't let me choice the plan. It was taken out of my tax return and I had already spent two hours filing them and did not feel like redoing my taxes with another service or redoing them so I just paid
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo Tax Worked Well The Software was easy to use. I especially liked the ability to go back and check to make sure I did everything right.
Date published: 2023-03-13
Rated 3 out of 5 by from So easy to use but costly. It's so easy to use but for doing all the work myself, it is quite costly. They took half of what I was receiving.
Date published: 2023-03-13
Rated 4 out of 5 by from Douglas was Wonderful The live tax "helper" Douglas was wonderful. He guided me through many problems and stayed with me for over an hour until I had all my questions answered and ready to file. All I can say is that he was truly a big help and a great addition to your staff.
Date published: 2023-03-13
Rated 5 out of 5 by from hi when i first started it can get confusing when some of the questions i do not understand. That gets frustrating. the tax lady was amazing she helped with every question an we walked through it together. thank you Charlotte
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo Tax is the Best! I have been using Turbo Tax for a number of years. Since I'm not a CPA, I love that it is so easy to follow and it actually makes me feel that I know what I'm doing. Love the fact that there is always someone there to help if needed. Thanks.
Date published: 2023-03-13
Rated 5 out of 5 by from Highest Possible Recommendation! Very easy to use. Very good people. Excellent service. Worth every penny. Would have been a bargain at twice the price.
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 6589