TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Fast and Easy Quick, easy and straight forward. Most everything was explained really well in the help section. Every year I get a littler nervous about taxes. But Turbo tax always makes it easy, atleast easier.
Date published: 2023-03-14
Rated 5 out of 5 by from TURBO TAX IS GREAT We love turbo tax and been using it for many years
Date published: 2023-03-14
Rated 4 out of 5 by from Fairly easy complete process Tax return filing Overall a good process. Prompts and explanations of entries are very clear. Only one field left me baffled, and I'm not finding an answer on line or in Turbo Tax documentation. "why should I file an estimated tax for 2023?" Our income was higher in 2022 than it will be in 2023 due to a withdrawal from 401K for house purchase......no answers available. Not going to pay that estimated tax as our retirement income has income tax payments in every check.
Date published: 2023-03-14
Rated 5 out of 5 by from Simple and easy Never Done Taxes before and didnt realize how easy it woulg be with Tubo Tax
Date published: 2023-03-14
Rated 4 out of 5 by from Good program Good program, but why do you charge an additional fee when a user wants to deduct an e-file amount from their refund?
Date published: 2023-03-14
Rated 5 out of 5 by from TurboTax works! Easy to use and agents very helpful. Respond quickly to questions and chat.
Date published: 2023-03-14
Rated 2 out of 5 by from Turbo Tax Premier I specifically purchased Turbo Tax Premier in the desktop version to handle brokerage accounts such as Coinbase for cryptos, etc. I was unable to add this information and import forms for Coinbase in this version. It was extremely frustrating talking to representatives to figure out how this could be done. I spent hours discussing it, only to find out that you can only do this online. I had already spent hours working on taxes in the desktop version and purchased the CD. I couldn't include losses in my tax return and have to mail in documentation to the IRS instead. I will not be purchasing Turbo Tax for next year. Coinbase should have been accessible in this program!
Date published: 2023-03-14
Rated 5 out of 5 by from Awesome! Helpful! Turbotax has really helped me through the process.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax is fun Turbo Tax is helpfull , but some of us don't understand some of what we are doing. Can you use some other words or ways to help us understand ?????
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo tax is awesome Great awesome I love these guys. I have always used them without a problem.
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 6555
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fast and Easy Quick, easy and straight forward. Most everything was explained really well in the help section. Every year I get a littler nervous about taxes. But Turbo tax always makes it easy, atleast easier.
Date published: 2023-03-14
Rated 5 out of 5 by from TURBO TAX IS GREAT We love turbo tax and been using it for many years
Date published: 2023-03-14
Rated 4 out of 5 by from Fairly easy complete process Tax return filing Overall a good process. Prompts and explanations of entries are very clear. Only one field left me baffled, and I'm not finding an answer on line or in Turbo Tax documentation. "why should I file an estimated tax for 2023?" Our income was higher in 2022 than it will be in 2023 due to a withdrawal from 401K for house purchase......no answers available. Not going to pay that estimated tax as our retirement income has income tax payments in every check.
Date published: 2023-03-14
Rated 5 out of 5 by from Simple and easy Never Done Taxes before and didnt realize how easy it woulg be with Tubo Tax
Date published: 2023-03-14
Rated 4 out of 5 by from Good program Good program, but why do you charge an additional fee when a user wants to deduct an e-file amount from their refund?
Date published: 2023-03-14
Rated 5 out of 5 by from TurboTax works! Easy to use and agents very helpful. Respond quickly to questions and chat.
Date published: 2023-03-14
Rated 2 out of 5 by from Turbo Tax Premier I specifically purchased Turbo Tax Premier in the desktop version to handle brokerage accounts such as Coinbase for cryptos, etc. I was unable to add this information and import forms for Coinbase in this version. It was extremely frustrating talking to representatives to figure out how this could be done. I spent hours discussing it, only to find out that you can only do this online. I had already spent hours working on taxes in the desktop version and purchased the CD. I couldn't include losses in my tax return and have to mail in documentation to the IRS instead. I will not be purchasing Turbo Tax for next year. Coinbase should have been accessible in this program!
Date published: 2023-03-14
Rated 5 out of 5 by from Awesome! Helpful! Turbotax has really helped me through the process.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax is fun Turbo Tax is helpfull , but some of us don't understand some of what we are doing. Can you use some other words or ways to help us understand ?????
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo tax is awesome Great awesome I love these guys. I have always used them without a problem.
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 6555