TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from TurboTax taught me how to do taxes It can be daunting doing taxes for the first time or running into a life event that changes how you need to file -- turbotax makes it so easy to figure out what information you need and give you confidence in tackling new situations. I have peace of mind that my taxes are accurate and that I got my maximum return value
Date published: 2023-03-17
Rated 3 out of 5 by from Great on Federal - poor on state return TurboTax, as usual, is great on the Federal return. Makes life very easy. Unfortunately, as before, it lacks greatly on the state return. TurboTax points out where there may be differences between Federal and State filing needs, but offers no information that is useful to figure out what to do. Have to pull state instructions manually, read through them, and make a best-guess. Really need to step-up the state tax guidance.
Date published: 2023-03-17
Rated 5 out of 5 by from Easy as Pi The step by step information and any explanation if needed is what made filing taxes "easy as pi".
Date published: 2023-03-17
Rated 5 out of 5 by from Awesome! Excellent Program. I Love it! It saves so much money to use the program!
Date published: 2023-03-17
Rated 4 out of 5 by from Turbo is good but pricey Turbo is good but pricey. RMD tool for calculation should be part of the program
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax 2023 It seems to get easier every year, thanks! Well organized.
Date published: 2023-03-17
Rated 4 out of 5 by from TurboTax Could use some improvement Difficult to speak to a live person. Needs to be easier to reach support and by phone not text or e-mail.
Date published: 2023-03-17
Rated 5 out of 5 by from TurboTax was great Taxes were filed expeditiously with the help of another person.
Date published: 2023-03-17
Rated 5 out of 5 by from turbotax is great but The one thing that i dont like and agree with is your fees. i had over $200 come out of my refund just in fees to you. I think that i shouldn't be charged that much so a refund of some of the fees would be great but I'm sure that will never happen.
Date published: 2023-03-17
Rated 4 out of 5 by from offer free for seniors took longer than i would have liked. overall good software
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6545
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax taught me how to do taxes It can be daunting doing taxes for the first time or running into a life event that changes how you need to file -- turbotax makes it so easy to figure out what information you need and give you confidence in tackling new situations. I have peace of mind that my taxes are accurate and that I got my maximum return value
Date published: 2023-03-17
Rated 3 out of 5 by from Great on Federal - poor on state return TurboTax, as usual, is great on the Federal return. Makes life very easy. Unfortunately, as before, it lacks greatly on the state return. TurboTax points out where there may be differences between Federal and State filing needs, but offers no information that is useful to figure out what to do. Have to pull state instructions manually, read through them, and make a best-guess. Really need to step-up the state tax guidance.
Date published: 2023-03-17
Rated 5 out of 5 by from Easy as Pi The step by step information and any explanation if needed is what made filing taxes "easy as pi".
Date published: 2023-03-17
Rated 5 out of 5 by from Awesome! Excellent Program. I Love it! It saves so much money to use the program!
Date published: 2023-03-17
Rated 4 out of 5 by from Turbo is good but pricey Turbo is good but pricey. RMD tool for calculation should be part of the program
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax 2023 It seems to get easier every year, thanks! Well organized.
Date published: 2023-03-17
Rated 4 out of 5 by from TurboTax Could use some improvement Difficult to speak to a live person. Needs to be easier to reach support and by phone not text or e-mail.
Date published: 2023-03-17
Rated 5 out of 5 by from TurboTax was great Taxes were filed expeditiously with the help of another person.
Date published: 2023-03-17
Rated 5 out of 5 by from turbotax is great but The one thing that i dont like and agree with is your fees. i had over $200 come out of my refund just in fees to you. I think that i shouldn't be charged that much so a refund of some of the fees would be great but I'm sure that will never happen.
Date published: 2023-03-17
Rated 4 out of 5 by from offer free for seniors took longer than i would have liked. overall good software
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6545