TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 5 out of 5 by from Awesome Easy user friendly capable pulls in last years data
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax is awesome! great experience with turbotax, definitely recommend and will file through turbotax again. super easy and fast.
Date published: 2022-04-19
Rated 4 out of 5 by from Turbo is great I like how it walks your through an offers a breakdown of what's going on.
Date published: 2022-04-19
Rated 3 out of 5 by from Not very streamlined If this is the first time you use it, its great. But if you run a business and use QuickBooks Online, its very convoluted to transfer your data. You have to download QB to your desktop, which negates the point of using QB Online. Then you have to export your QBO data to the desktop. Then you have to import that data to TurboTax Business. And in the end, it still doesn't work because the export file is an excel file and you need a QBO file and they don't provide an option to make one. By now you've wasted more time trying to figure out how to transfer the data that you would just imputing the info in manually. So they basically just killed the whole point of the intuit software connectivity.
Date published: 2022-04-19
Rated 1 out of 5 by from Turbo or IRS not working together Repeatedly I put in my AGI from 2020 only to be repeatedly rejected. The software requires the use of a credit card to pay the filing fee for state. Since I have to print and mail, I am now out of additional $25. Frustrating!!
Date published: 2022-04-19
Rated 4 out of 5 by from EASY TO USE ALWAYS SOMEONE TO HELP WAS NOT ABLE TO CLAIM INTEREST ON MORTGAGE
Date published: 2022-04-19
Rated 2 out of 5 by from Disappointed with Turbotax 2020 I've purchased and used the Turbotax Programs in some form for over 20 years. I do my family's taxes and have come to rely on the program to handle our taxes. This year out of four returns submitted two were rejected because the only verification method used was last year's AGI. On the two rejected the program listed the correct AGI. however the IRS rejected the returns, several times due to what they determined to be the incorrect AGI from 2020. I'm not sure where their computer found the AGI they said was accurate. I have last year's forms that verify the numbers I used. I should have been given the option of using an alternate method of a pin but that was not available in the Turbotax program. I would like to see an alternate method of verification next year.
Date published: 2022-04-19
Rated 2 out of 5 by from Issue w/ Form 1040 12b; Disappointed w/ TurbotTax I completed a Schedule A but did not have enough to exceed the standard deduction of $21,500; so Turbotax applied the Standard $21,500 deduction 12a. I had charitable donations at $1,400 but Turbotax only applied $440 charitable donation to 12b. Turbotax PROVIDED NO EXPLAINATION on how why you applied only $440. I would like an answer
Date published: 2022-04-19
Rated 5 out of 5 by from incredibly thorough and helpful This makes the whole process so much more streamlined while also saving me the maximum amount on my taxes.
Date published: 2022-04-19
Rated 4 out of 5 by from tax I like turbotax because its easy to use. I helped my niece do her taxes and it went well. Thanks again
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 655
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome Easy user friendly capable pulls in last years data
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax is awesome! great experience with turbotax, definitely recommend and will file through turbotax again. super easy and fast.
Date published: 2022-04-19
Rated 4 out of 5 by from Turbo is great I like how it walks your through an offers a breakdown of what's going on.
Date published: 2022-04-19
Rated 3 out of 5 by from Not very streamlined If this is the first time you use it, its great. But if you run a business and use QuickBooks Online, its very convoluted to transfer your data. You have to download QB to your desktop, which negates the point of using QB Online. Then you have to export your QBO data to the desktop. Then you have to import that data to TurboTax Business. And in the end, it still doesn't work because the export file is an excel file and you need a QBO file and they don't provide an option to make one. By now you've wasted more time trying to figure out how to transfer the data that you would just imputing the info in manually. So they basically just killed the whole point of the intuit software connectivity.
Date published: 2022-04-19
Rated 1 out of 5 by from Turbo or IRS not working together Repeatedly I put in my AGI from 2020 only to be repeatedly rejected. The software requires the use of a credit card to pay the filing fee for state. Since I have to print and mail, I am now out of additional $25. Frustrating!!
Date published: 2022-04-19
Rated 4 out of 5 by from EASY TO USE ALWAYS SOMEONE TO HELP WAS NOT ABLE TO CLAIM INTEREST ON MORTGAGE
Date published: 2022-04-19
Rated 2 out of 5 by from Disappointed with Turbotax 2020 I've purchased and used the Turbotax Programs in some form for over 20 years. I do my family's taxes and have come to rely on the program to handle our taxes. This year out of four returns submitted two were rejected because the only verification method used was last year's AGI. On the two rejected the program listed the correct AGI. however the IRS rejected the returns, several times due to what they determined to be the incorrect AGI from 2020. I'm not sure where their computer found the AGI they said was accurate. I have last year's forms that verify the numbers I used. I should have been given the option of using an alternate method of a pin but that was not available in the Turbotax program. I would like to see an alternate method of verification next year.
Date published: 2022-04-19
Rated 2 out of 5 by from Issue w/ Form 1040 12b; Disappointed w/ TurbotTax I completed a Schedule A but did not have enough to exceed the standard deduction of $21,500; so Turbotax applied the Standard $21,500 deduction 12a. I had charitable donations at $1,400 but Turbotax only applied $440 charitable donation to 12b. Turbotax PROVIDED NO EXPLAINATION on how why you applied only $440. I would like an answer
Date published: 2022-04-19
Rated 5 out of 5 by from incredibly thorough and helpful This makes the whole process so much more streamlined while also saving me the maximum amount on my taxes.
Date published: 2022-04-19
Rated 4 out of 5 by from tax I like turbotax because its easy to use. I helped my niece do her taxes and it went well. Thanks again
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 655