TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Excellent service and easy tax return the service from turbo tax was so fast. I like the part where you can just scan your documents wihout download app as well! The only downside is that I had to pay around $200 for using the service. Other than that, it was good!
Date published: 2023-03-17
Rated 4 out of 5 by from One person's opinion Overall product is good, with one notable, annoying exception - when entering a major section, eg, Earnings, user is ALWAYS asked if they want to enter the data or have TT lead them. Let me set the mode once at the beginning
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax is great and saves me alot of money filn So easy to use and quick. I have used Turbo Tax the past few years and
Date published: 2023-03-17
Rated 5 out of 5 by from TurboTax is great TurboTax is easy to use and efficient! The step by step process is structured very well.
Date published: 2023-03-17
Rated 5 out of 5 by from TurboTax is very easy to use Didn't need the live advisor. The walk through was very easy.
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax is Awesome I've been using Turbo Tax for 3 years now. Its convenient and so easy to use, whenever i have a question they helped me out and i get the max return. I'm very satisfied and recommend to everybody to try Turbo Tax.
Date published: 2023-03-17
Rated 5 out of 5 by from TurboTax Experience TurboTax is great! It makes filing my taxes smooth and easy every year!
Date published: 2023-03-17
Rated 2 out of 5 by from Frozen in time, no real improvements last 20 yrs Basic stuff works great. But then again - who needs help with them. I know how to read w-2 boxes and use them on income side. Complex stuff - no explanation - rather complex stuff are asked of me to decide and enter in forms!!?!?!? If I knew them, I would not need tax software. I have been using TurboTax since 2021. I have yet to see an improvement where it matters - stuff an ordinary person cannot do - like QBI (just one of several examples).
Date published: 2023-03-17
Rated 1 out of 5 by from more money taken out then expected more money taken out then expected.more money taken out then expected
Date published: 2023-03-17
Rated 1 out of 5 by from alabama return was incorrect/misleading Until year 2021 the turbotax transferred not taxable by state pensions costiing me over $10000 dollars between 2004 and 2020. They offer no recourses to recover. Cannot amend back over 3 years.
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6540
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Excellent service and easy tax return the service from turbo tax was so fast. I like the part where you can just scan your documents wihout download app as well! The only downside is that I had to pay around $200 for using the service. Other than that, it was good!
Date published: 2023-03-17
Rated 4 out of 5 by from One person's opinion Overall product is good, with one notable, annoying exception - when entering a major section, eg, Earnings, user is ALWAYS asked if they want to enter the data or have TT lead them. Let me set the mode once at the beginning
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax is great and saves me alot of money filn So easy to use and quick. I have used Turbo Tax the past few years and
Date published: 2023-03-17
Rated 5 out of 5 by from TurboTax is great TurboTax is easy to use and efficient! The step by step process is structured very well.
Date published: 2023-03-17
Rated 5 out of 5 by from TurboTax is very easy to use Didn't need the live advisor. The walk through was very easy.
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax is Awesome I've been using Turbo Tax for 3 years now. Its convenient and so easy to use, whenever i have a question they helped me out and i get the max return. I'm very satisfied and recommend to everybody to try Turbo Tax.
Date published: 2023-03-17
Rated 5 out of 5 by from TurboTax Experience TurboTax is great! It makes filing my taxes smooth and easy every year!
Date published: 2023-03-17
Rated 2 out of 5 by from Frozen in time, no real improvements last 20 yrs Basic stuff works great. But then again - who needs help with them. I know how to read w-2 boxes and use them on income side. Complex stuff - no explanation - rather complex stuff are asked of me to decide and enter in forms!!?!?!? If I knew them, I would not need tax software. I have been using TurboTax since 2021. I have yet to see an improvement where it matters - stuff an ordinary person cannot do - like QBI (just one of several examples).
Date published: 2023-03-17
Rated 1 out of 5 by from more money taken out then expected more money taken out then expected.more money taken out then expected
Date published: 2023-03-17
Rated 1 out of 5 by from alabama return was incorrect/misleading Until year 2021 the turbotax transferred not taxable by state pensions costiing me over $10000 dollars between 2004 and 2020. They offer no recourses to recover. Cannot amend back over 3 years.
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6540