TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 2 out of 5 by from I did my own tax and got charged a lot You charged me too much money for me to do all the work to file my own taxes
Date published: 2023-03-14
Rated 4 out of 5 by from problems still exist, but still better nothing down load from quick books still a pain with not having enough tax line assignments for turbo tax reporting. Reporting recourse debt is still a pain that has never been fixed
Date published: 2023-03-14
Rated 5 out of 5 by from Taxes explained to my total satisfaction In addition to Nancy, a representative named Flora was a big help as I was gathering the essential documents. Also, I appreciated the pop up windows that gave further information during the entire process. I am glad I used TurboTax Live because this is the first time that I am confident that everything was done correctly
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax is the easiest Turbo Tax is easy to understand and use the product
Date published: 2023-03-14
Rated 5 out of 5 by from Awesome experience It was quick and easy, Definitely would recommend to others
Date published: 2023-03-14
Rated 1 out of 5 by from This is getting more expensive I was sent an e mail by turbotax before I filed saying I was getting a 20% discount. It didn't happen.
Date published: 2023-03-14
Rated 4 out of 5 by from Great Everything is straightforward and pretty easy to follow.
Date published: 2023-03-14
Rated 4 out of 5 by from Not as good as I had hoped for. My tax professional was more expensive but got a greater return. At the end of the filing with Turbo Tax it almost forced me to add $45 for Audit Defense which I did not want. It took a while to get around it.
Date published: 2023-03-13
Rated 4 out of 5 by from thank you turbo tax we use turbo tax year after year, we're in farming and that uses different forms. it makes more of a challenge. turbo tax keeps our records each year. and privet.
Date published: 2023-03-13
Rated 5 out of 5 by from Patience is key! I was having a hard time re-filing my taxes after I had made an error. Joyce was the assistant directed my way. She was kind and EXTREMELY patient. She answered all my questions and even guided me through all the steps.
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 6540
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from I did my own tax and got charged a lot You charged me too much money for me to do all the work to file my own taxes
Date published: 2023-03-14
Rated 4 out of 5 by from problems still exist, but still better nothing down load from quick books still a pain with not having enough tax line assignments for turbo tax reporting. Reporting recourse debt is still a pain that has never been fixed
Date published: 2023-03-14
Rated 5 out of 5 by from Taxes explained to my total satisfaction In addition to Nancy, a representative named Flora was a big help as I was gathering the essential documents. Also, I appreciated the pop up windows that gave further information during the entire process. I am glad I used TurboTax Live because this is the first time that I am confident that everything was done correctly
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax is the easiest Turbo Tax is easy to understand and use the product
Date published: 2023-03-14
Rated 5 out of 5 by from Awesome experience It was quick and easy, Definitely would recommend to others
Date published: 2023-03-14
Rated 1 out of 5 by from This is getting more expensive I was sent an e mail by turbotax before I filed saying I was getting a 20% discount. It didn't happen.
Date published: 2023-03-14
Rated 4 out of 5 by from Great Everything is straightforward and pretty easy to follow.
Date published: 2023-03-14
Rated 4 out of 5 by from Not as good as I had hoped for. My tax professional was more expensive but got a greater return. At the end of the filing with Turbo Tax it almost forced me to add $45 for Audit Defense which I did not want. It took a while to get around it.
Date published: 2023-03-13
Rated 4 out of 5 by from thank you turbo tax we use turbo tax year after year, we're in farming and that uses different forms. it makes more of a challenge. turbo tax keeps our records each year. and privet.
Date published: 2023-03-13
Rated 5 out of 5 by from Patience is key! I was having a hard time re-filing my taxes after I had made an error. Joyce was the assistant directed my way. She was kind and EXTREMELY patient. She answered all my questions and even guided me through all the steps.
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 6540