TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 2 out of 5 by
Shellysssss from
I did my own tax and got charged a lot
You charged me too much money for me to do all the work to file my own taxes
Date published: 2023-03-14
Rated 4 out of 5 by
jim in genoa Nevada from
problems still exist, but still better nothing
down load from quick books still a pain with not having enough tax line assignments for turbo tax reporting. Reporting recourse debt is still a pain that has never been fixed
Date published: 2023-03-14
Rated 5 out of 5 by
mlafia56scruz2015 from
Taxes explained to my total satisfaction
In addition to Nancy, a representative named Flora was a big help as I was gathering the essential documents. Also, I appreciated the pop up windows that gave further information during the entire process. I am glad I used TurboTax Live because this is the first time that I am confident that everything was done correctly
Date published: 2023-03-14
Rated 5 out of 5 by
mowingman37 from
Turbo Tax is the easiest
Turbo Tax is easy to understand and use the product
Date published: 2023-03-14
Rated 5 out of 5 by
RaduO23 from
Awesome experience
It was quick and easy, Definitely would recommend to others
Date published: 2023-03-14
Rated 1 out of 5 by
TFHVLH from
This is getting more expensive
I was sent an e mail by turbotax before I filed saying I was getting a 20% discount. It didn't happen.
Date published: 2023-03-14
Rated 4 out of 5 by
BrittBratt95 from
Great
Everything is straightforward and pretty easy to follow.
Date published: 2023-03-14
Rated 4 out of 5 by
gwitt333 from
Not as good as I had hoped for.
My tax professional was more expensive but got a greater return. At the end of the filing with Turbo Tax it almost forced me to add $45 for Audit Defense which I did not want. It took a while to get around it.
Date published: 2023-03-13
Rated 4 out of 5 by
coyranch from
thank you turbo tax
we use turbo tax year after year, we're in farming and that uses different forms. it makes more of a challenge. turbo tax keeps our records each year. and privet.
Date published: 2023-03-13
Rated 5 out of 5 by
abbiegl from
Patience is key!
I was having a hard time re-filing my taxes after I had made an error. Joyce was the assistant directed my way. She was kind and EXTREMELY patient. She answered all my questions and even guided me through all the steps.
All TurboTax® Offerings Reviews - Page 6540
Date published: 2023-03-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Shellysssss from
I did my own tax and got charged a lot
You charged me too much money for me to do all the work to file my own taxes
Date published: 2023-03-14
Rated 4 out of 5 by
jim in genoa Nevada from
problems still exist, but still better nothing
down load from quick books still a pain with not having enough tax line assignments for turbo tax reporting. Reporting recourse debt is still a pain that has never been fixed
Date published: 2023-03-14
Rated 5 out of 5 by
mlafia56scruz2015 from
Taxes explained to my total satisfaction
In addition to Nancy, a representative named Flora was a big help as I was gathering the essential documents. Also, I appreciated the pop up windows that gave further information during the entire process. I am glad I used TurboTax Live because this is the first time that I am confident that everything was done correctly
Date published: 2023-03-14
Rated 5 out of 5 by
mowingman37 from
Turbo Tax is the easiest
Turbo Tax is easy to understand and use the product
Date published: 2023-03-14
Rated 5 out of 5 by
RaduO23 from
Awesome experience
It was quick and easy, Definitely would recommend to others
Date published: 2023-03-14
Rated 1 out of 5 by
TFHVLH from
This is getting more expensive
I was sent an e mail by turbotax before I filed saying I was getting a 20% discount. It didn't happen.
Date published: 2023-03-14
Rated 4 out of 5 by
BrittBratt95 from
Great
Everything is straightforward and pretty easy to follow.
Date published: 2023-03-14
Rated 4 out of 5 by
gwitt333 from
Not as good as I had hoped for.
My tax professional was more expensive but got a greater return. At the end of the filing with Turbo Tax it almost forced me to add $45 for Audit Defense which I did not want. It took a while to get around it.
Date published: 2023-03-13
Rated 4 out of 5 by
coyranch from
thank you turbo tax
we use turbo tax year after year, we're in farming and that uses different forms. it makes more of a challenge. turbo tax keeps our records each year. and privet.
Date published: 2023-03-13
Rated 5 out of 5 by
abbiegl from
Patience is key!
I was having a hard time re-filing my taxes after I had made an error. Joyce was the assistant directed my way. She was kind and EXTREMELY patient. She answered all my questions and even guided me through all the steps.
All TurboTax® Offerings Reviews - Page 6540
Date published: 2023-03-13