TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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Rated 4 out of 5 by
The End from
Fast and Easy but too many screens to upgrade
Fast and easy but trying to often to get me to upgrade
Date published: 2023-03-14
Rated 5 out of 5 by
turbotaxiseasy12345 from
Very easy
We filed our taxes for the first time jointly using turbo tax and they made it so simple and easy!
Date published: 2023-03-14
Rated 3 out of 5 by
MacWoo from
Smooth File Process, Expensive
The process for filing taxes went smoothly. This was the first year I had a W2, 1099-NEC, school related tax documents and dividends/interest earned documents to file with. The steps were easy to follow and additional information/definitions/explanations for terms and processes were provided throughout the process. Finally, when it came to actually file, I had to upgrade to the second tier and at the end, the total cost was $126.85 (premium costs $119, but $7.85 tax was added). My fiance' filed with H&R Block and is filing with the same circumstances as I am - he only paid $50 to file. Unfortunately, if prices do not decrease by next year, I will be leaving TurboTax for H&R Block.
Date published: 2023-03-14
Rated 3 out of 5 by
HAFarms from
Quick... but fortunately I know what I'm doing
There are a few confusing questions/screens (specific to married filing jointly: HDHP coverage, asks if the spouse was covered by a HDHP, but when covered by the primary taxpayers HDHP, the correct answer seems to be "no") and lacking guidance (medical expenses, count HSA or no?) I think this would be a very stressful experience for someone who isn't particularly adept at language or finance, or someone who's flustered easily.
Date published: 2023-03-14
Rated 5 out of 5 by
ssnlpc from
Great
Helpful, easy to use, FAQ took care of any questions
Date published: 2023-03-14
Rated 5 out of 5 by
Ataxic from
6 years and counting
Easy to understand, very informative, and always reliable since I started here in the US.
Date published: 2023-03-14
Rated 5 out of 5 by
Donnits from
Excellent
Friendly user and excellent easy to follow and good guidance for everyone.
Date published: 2023-03-14
Rated 5 out of 5 by
Rocky4618 from
2023 Taxes
Easy to use. Asks important questions. Well done. Well thought out program.
Date published: 2023-03-14
Rated 5 out of 5 by
Little RJ from
Turbo Tax is Good and understandable and easy to w
Turbo tax was good and understandable and easy to work with
Date published: 2023-03-14
Rated 5 out of 5 by
Steelers572023 from
Great
Easy to use, very efficient would highly recommend
All TurboTax® Offerings Reviews - Page 6536
Date published: 2023-03-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
The End from
Fast and Easy but too many screens to upgrade
Fast and easy but trying to often to get me to upgrade
Date published: 2023-03-14
Rated 5 out of 5 by
turbotaxiseasy12345 from
Very easy
We filed our taxes for the first time jointly using turbo tax and they made it so simple and easy!
Date published: 2023-03-14
Rated 3 out of 5 by
MacWoo from
Smooth File Process, Expensive
The process for filing taxes went smoothly. This was the first year I had a W2, 1099-NEC, school related tax documents and dividends/interest earned documents to file with. The steps were easy to follow and additional information/definitions/explanations for terms and processes were provided throughout the process. Finally, when it came to actually file, I had to upgrade to the second tier and at the end, the total cost was $126.85 (premium costs $119, but $7.85 tax was added). My fiance' filed with H&R Block and is filing with the same circumstances as I am - he only paid $50 to file. Unfortunately, if prices do not decrease by next year, I will be leaving TurboTax for H&R Block.
Date published: 2023-03-14
Rated 3 out of 5 by
HAFarms from
Quick... but fortunately I know what I'm doing
There are a few confusing questions/screens (specific to married filing jointly: HDHP coverage, asks if the spouse was covered by a HDHP, but when covered by the primary taxpayers HDHP, the correct answer seems to be "no") and lacking guidance (medical expenses, count HSA or no?) I think this would be a very stressful experience for someone who isn't particularly adept at language or finance, or someone who's flustered easily.
Date published: 2023-03-14
Rated 5 out of 5 by
ssnlpc from
Great
Helpful, easy to use, FAQ took care of any questions
Date published: 2023-03-14
Rated 5 out of 5 by
Ataxic from
6 years and counting
Easy to understand, very informative, and always reliable since I started here in the US.
Date published: 2023-03-14
Rated 5 out of 5 by
Donnits from
Excellent
Friendly user and excellent easy to follow and good guidance for everyone.
Date published: 2023-03-14
Rated 5 out of 5 by
Rocky4618 from
2023 Taxes
Easy to use. Asks important questions. Well done. Well thought out program.
Date published: 2023-03-14
Rated 5 out of 5 by
Little RJ from
Turbo Tax is Good and understandable and easy to w
Turbo tax was good and understandable and easy to work with
Date published: 2023-03-14
Rated 5 out of 5 by
Steelers572023 from
Great
Easy to use, very efficient would highly recommend
All TurboTax® Offerings Reviews - Page 6536
Date published: 2023-03-14