TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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Rated 5 out of 5 by Training Specialist from great service live chat was so patient and kind to me. I was much more comfortable with my #'s.
Date published: 2023-03-17
Rated 5 out of 5 by spraguepk1956 from Long time user Long time satisfied customer. Just gets better every year
Date published: 2023-03-17
Rated 5 out of 5 by CaseyCallie from Love this service I love your service as I am single and you have simplified this process so that I feel comfortable doing my own taxes. Also, the price can't be beat. Thank you for thinking of everything.
Date published: 2023-03-17
Rated 5 out of 5 by MT Dirt Girl from Very Helpful and Friendly The tax experts were very nice and helpful. I prefer the chat with the share so that they can look right at the same msgs that I see. Works great.
Date published: 2023-03-17
Rated 5 out of 5 by Kozel 15 from Far Different to Last Year! If I wouldn't have help from a Tech, I would have been lost! I've been using TurboTax for 12 years and this was the Worst! Thank Goodness for that Wonderful Tech, Diana!
Date published: 2023-03-17
Rated 5 out of 5 by Lizzy4234 from Easy to use, but watch out for added charges Very easy to use, but when I got to the end 2 $25 charges were added that I did not want. I could go back and remove them, but when doing taxes having to go backwards to remove unwanted charges is annoying,
Date published: 2023-03-17
Rated 5 out of 5 by Beth Slagle from Very pleased with the service. The process is easy to use and Angela my Turbo Tax representative was knowledgeable and helpful.
Date published: 2023-03-17
Rated 5 out of 5 by Boston Charlie from I saved $360 using TurboTax Last year I used another company's e-file program. I ran their numbers and it didn't look right,I bought TurboTax and was rewarded by a much lower tax due. I will always use TurboTax.
Date published: 2023-03-17
Rated 3 out of 5 by Dan_is_already_used from Nice software. But getting too expensive. The software is nice, but the 25% year-over-year increase in price was hard to swallow. After *many* years of using TurboTax, I'll be looking elsewhere in 2023.
Date published: 2023-03-17
Rated 3 out of 5 by Skydive Person from Problems with TurboTax 2022 This is the first year I have had problems with TurboTax. I spent over 2 hours on the phone with a customer representative trying to get signed in to ItsDeductible through TurboTax so I could import the charities I donated items to. Never got it to work until the next morning when it worked with no problem. Today I tried to efile and kept getting a message about internet problems (on their end). Finally, after several tries, I was able to file. I am using the computer version.
All TurboTax® Offerings Reviews - Page 6532
Date published: 2023-03-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by Training Specialist from great service live chat was so patient and kind to me. I was much more comfortable with my #'s.
Date published: 2023-03-17
Rated 5 out of 5 by spraguepk1956 from Long time user Long time satisfied customer. Just gets better every year
Date published: 2023-03-17
Rated 5 out of 5 by CaseyCallie from Love this service I love your service as I am single and you have simplified this process so that I feel comfortable doing my own taxes. Also, the price can't be beat. Thank you for thinking of everything.
Date published: 2023-03-17
Rated 5 out of 5 by MT Dirt Girl from Very Helpful and Friendly The tax experts were very nice and helpful. I prefer the chat with the share so that they can look right at the same msgs that I see. Works great.
Date published: 2023-03-17
Rated 5 out of 5 by Kozel 15 from Far Different to Last Year! If I wouldn't have help from a Tech, I would have been lost! I've been using TurboTax for 12 years and this was the Worst! Thank Goodness for that Wonderful Tech, Diana!
Date published: 2023-03-17
Rated 5 out of 5 by Lizzy4234 from Easy to use, but watch out for added charges Very easy to use, but when I got to the end 2 $25 charges were added that I did not want. I could go back and remove them, but when doing taxes having to go backwards to remove unwanted charges is annoying,
Date published: 2023-03-17
Rated 5 out of 5 by Beth Slagle from Very pleased with the service. The process is easy to use and Angela my Turbo Tax representative was knowledgeable and helpful.
Date published: 2023-03-17
Rated 5 out of 5 by Boston Charlie from I saved $360 using TurboTax Last year I used another company's e-file program. I ran their numbers and it didn't look right,I bought TurboTax and was rewarded by a much lower tax due. I will always use TurboTax.
Date published: 2023-03-17
Rated 3 out of 5 by Dan_is_already_used from Nice software. But getting too expensive. The software is nice, but the 25% year-over-year increase in price was hard to swallow. After *many* years of using TurboTax, I'll be looking elsewhere in 2023.
Date published: 2023-03-17
Rated 3 out of 5 by Skydive Person from Problems with TurboTax 2022 This is the first year I have had problems with TurboTax. I spent over 2 hours on the phone with a customer representative trying to get signed in to ItsDeductible through TurboTax so I could import the charities I donated items to. Never got it to work until the next morning when it worked with no problem. Today I tried to efile and kept getting a message about internet problems (on their end). Finally, after several tries, I was able to file. I am using the computer version.
All TurboTax® Offerings Reviews - Page 6532
Date published: 2023-03-17