TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo tax is awesome Easy and fast to use. So simple anyone could do it. Prices are great as well!
Date published: 2023-03-14
Rated 1 out of 5 by from could be better irs free file no longer an option. forced to pay $60 for federal just because i have an HSA even though it made no difference. sick of having to pay money just to file my taxes. shouldn’t have to pay money for money that’s already owed to me and then taxed on top of that. I've used turbo tax for the last 10+ years and it gets worse every year. please get it together.
Date published: 2023-03-14
Rated 5 out of 5 by from Great service It’s was fast and straight to the point. No confusion and overall a good experience.
Date published: 2023-03-14
Rated 5 out of 5 by from Always easy! Always easy to understand. Walks you through step by step.
Date published: 2023-03-14
Rated 5 out of 5 by from Julie is the best! Julie was great. She was very helpful and knowledgeable. I have no doubt that she maximized my refund.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax Is Where It's At! The process was quick and easy. Everything was laid out in a comfortable and supportive format. Just have your paperwork on hand, and you're ready to go.
Date published: 2023-03-14
Rated 5 out of 5 by from Fast and Easy Quick, easy and straight forward. Most everything was explained really well in the help section. Every year I get a littler nervous about taxes. But Turbo tax always makes it easy, atleast easier.
Date published: 2023-03-14
Rated 5 out of 5 by from TURBO TAX IS GREAT We love turbo tax and been using it for many years
Date published: 2023-03-14
Rated 4 out of 5 by from Fairly easy complete process Tax return filing Overall a good process. Prompts and explanations of entries are very clear. Only one field left me baffled, and I'm not finding an answer on line or in Turbo Tax documentation. "why should I file an estimated tax for 2023?" Our income was higher in 2022 than it will be in 2023 due to a withdrawal from 401K for house purchase......no answers available. Not going to pay that estimated tax as our retirement income has income tax payments in every check.
Date published: 2023-03-14
Rated 5 out of 5 by from Simple and easy Never Done Taxes before and didnt realize how easy it woulg be with Tubo Tax
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 6531
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is awesome Easy and fast to use. So simple anyone could do it. Prices are great as well!
Date published: 2023-03-14
Rated 1 out of 5 by from could be better irs free file no longer an option. forced to pay $60 for federal just because i have an HSA even though it made no difference. sick of having to pay money just to file my taxes. shouldn’t have to pay money for money that’s already owed to me and then taxed on top of that. I've used turbo tax for the last 10+ years and it gets worse every year. please get it together.
Date published: 2023-03-14
Rated 5 out of 5 by from Great service It’s was fast and straight to the point. No confusion and overall a good experience.
Date published: 2023-03-14
Rated 5 out of 5 by from Always easy! Always easy to understand. Walks you through step by step.
Date published: 2023-03-14
Rated 5 out of 5 by from Julie is the best! Julie was great. She was very helpful and knowledgeable. I have no doubt that she maximized my refund.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax Is Where It's At! The process was quick and easy. Everything was laid out in a comfortable and supportive format. Just have your paperwork on hand, and you're ready to go.
Date published: 2023-03-14
Rated 5 out of 5 by from Fast and Easy Quick, easy and straight forward. Most everything was explained really well in the help section. Every year I get a littler nervous about taxes. But Turbo tax always makes it easy, atleast easier.
Date published: 2023-03-14
Rated 5 out of 5 by from TURBO TAX IS GREAT We love turbo tax and been using it for many years
Date published: 2023-03-14
Rated 4 out of 5 by from Fairly easy complete process Tax return filing Overall a good process. Prompts and explanations of entries are very clear. Only one field left me baffled, and I'm not finding an answer on line or in Turbo Tax documentation. "why should I file an estimated tax for 2023?" Our income was higher in 2022 than it will be in 2023 due to a withdrawal from 401K for house purchase......no answers available. Not going to pay that estimated tax as our retirement income has income tax payments in every check.
Date published: 2023-03-14
Rated 5 out of 5 by from Simple and easy Never Done Taxes before and didnt realize how easy it woulg be with Tubo Tax
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 6531