TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from easy easy to use format especially since we use quick books all year long. info was imported and we just had to click boxes and print a few receipts to add to our paperwork before storing it away. seriously for small businesses just starting this was so easy to make work plus with audit protection I felt like im secure if I messed something up definately work the extra money to add the MAX to our file.
Date published: 2023-03-14
Rated 4 out of 5 by from Reliable but more complicated this year., Relatively easy to use but additional steps this year made it a bit more complex and time-consuming.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax makes it easy It took me longer as I had to type everything. So when I did have a questions it was to late the experts were closed.
Date published: 2023-03-14
Rated 5 out of 5 by from great services great and excellent services. thank you turbo tax, tax has never been this easy
Date published: 2023-03-14
Rated 5 out of 5 by from TurboTax is a great product I have used TurboTax for 9 years now and it has always been as painless as taxes can be. They are constantly making updates to make the tax filing process quicker and more enjoyable. If you don't have a complex tax situation then TurboTax is hands down the way to go.
Date published: 2023-03-14
Rated 4 out of 5 by from easy to use Turbo tax is easy to use. It walks you through the whole process.
Date published: 2023-03-14
Rated 5 out of 5 by from TurboTax is top notch! I love the navigation and how easy everything was to follow along. I will recommend TurboTax to my family and friends. Why pay an arm and a leg for an actual tax preparer?! I never will again.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo tax was very easy to get taxes done This website helped me understand how taxes are processed in an easy way.
Date published: 2023-03-14
Rated 5 out of 5 by from Easy and Quick I have been using for years. Still the best way to do my taxes
Date published: 2023-03-14
Rated 1 out of 5 by from Designed to Waste Your Money Around Every Corner TurboTax gets worse and worse every year. Firstly, the price. The first year I filed, I payed next to nothing for my entire return. Then, the next few years, I was required to get the Premium Package because of one simple form that I had. Now, I'm paying $175 for a really basic return. Lastly, the graphics would have you constantly believe that they want you to be confident and know why your taxes are the way they are... but they also try to sell you on a tax professional around every corner. So, which is it? Should I be confident in your system or not? Secondly, it's a computer. The system constantly tells me that values I entered are not right or incorrect. I kept getting "Minimum Value 1" for a box at one point, and it would not let me go back or continue. It insisted that I got at least $1 from something, but I didn't. Because they want you to purchase their "Tax Expert" thing, it feels like certain things are designed to be difficult and hard to understand, the "learn more" button is strategically and sparingly placed.
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 6515
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from easy easy to use format especially since we use quick books all year long. info was imported and we just had to click boxes and print a few receipts to add to our paperwork before storing it away. seriously for small businesses just starting this was so easy to make work plus with audit protection I felt like im secure if I messed something up definately work the extra money to add the MAX to our file.
Date published: 2023-03-14
Rated 4 out of 5 by from Reliable but more complicated this year., Relatively easy to use but additional steps this year made it a bit more complex and time-consuming.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax makes it easy It took me longer as I had to type everything. So when I did have a questions it was to late the experts were closed.
Date published: 2023-03-14
Rated 5 out of 5 by from great services great and excellent services. thank you turbo tax, tax has never been this easy
Date published: 2023-03-14
Rated 5 out of 5 by from TurboTax is a great product I have used TurboTax for 9 years now and it has always been as painless as taxes can be. They are constantly making updates to make the tax filing process quicker and more enjoyable. If you don't have a complex tax situation then TurboTax is hands down the way to go.
Date published: 2023-03-14
Rated 4 out of 5 by from easy to use Turbo tax is easy to use. It walks you through the whole process.
Date published: 2023-03-14
Rated 5 out of 5 by from TurboTax is top notch! I love the navigation and how easy everything was to follow along. I will recommend TurboTax to my family and friends. Why pay an arm and a leg for an actual tax preparer?! I never will again.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo tax was very easy to get taxes done This website helped me understand how taxes are processed in an easy way.
Date published: 2023-03-14
Rated 5 out of 5 by from Easy and Quick I have been using for years. Still the best way to do my taxes
Date published: 2023-03-14
Rated 1 out of 5 by from Designed to Waste Your Money Around Every Corner TurboTax gets worse and worse every year. Firstly, the price. The first year I filed, I payed next to nothing for my entire return. Then, the next few years, I was required to get the Premium Package because of one simple form that I had. Now, I'm paying $175 for a really basic return. Lastly, the graphics would have you constantly believe that they want you to be confident and know why your taxes are the way they are... but they also try to sell you on a tax professional around every corner. So, which is it? Should I be confident in your system or not? Secondly, it's a computer. The system constantly tells me that values I entered are not right or incorrect. I kept getting "Minimum Value 1" for a box at one point, and it would not let me go back or continue. It insisted that I got at least $1 from something, but I didn't. Because they want you to purchase their "Tax Expert" thing, it feels like certain things are designed to be difficult and hard to understand, the "learn more" button is strategically and sparingly placed.
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 6515