TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from ADDING CHILD IN COLLEGE INCLUDING W-2 GREAT CALL IN/LIVE ON SCREEN ASSISTANCE. FAST PACED AND FRIENDLY. DAVID HELPED ME TO GET THROUGH MY TAX RETURN WITH EASE. HE HELPED ME SEE HOW I NEEDED TO FILE FOR MY FAMILY. --TAX RETURNS ARE GETTING SMALLER AND SMALLER.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax Review Easy and cost effective. I recommend this service.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo tax I like how easy you make this. I really like using site
Date published: 2023-03-14
Rated 3 out of 5 by from Still needs work Why do i have to input my data on the first screen every year? Import from Quickbook is too late in step - should be before distribution question. Making MA state interest income show up in the right place is to hard.
Date published: 2023-03-14
Rated 5 out of 5 by from Excellent experience very simple to use time friendly great support and explanations
Date published: 2023-03-14
Rated 2 out of 5 by from TT Business is missing key features 2 Stars because it completed my LLC form and efiled it. TT Business edition is missing a MacOS version!  As a result, I had to get additional software to prepare my taxes.   Also, TT Business lacks support for Quickbooks Online.  It was aggravating to spend time with QB asking if it would work with TT, only to find out it doesn't, and wasted money for no reason.  This was also frustrating as I spent much time putting info into QB only to do it again in TT.   It is not as polished as the Home and Business edition. TT Business felt very clunky and having to manually enter data into a form, vs asking me questions feels like a mistake waiting to happen.
Date published: 2023-03-14
Rated 5 out of 5 by from Easy and Fast Turbo Tax has made filing a simple return very easy and fast. It also gives me a chance to see if itemizing is a better solution than the standard deduction!
Date published: 2023-03-14
Rated 5 out of 5 by from Easy to use Easy to use but I have trouble ordering each year because I keep getting notices to order after I have already order which is confusing to me.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax Good experience Very thorough and attentive. Quick to respond and a pleasure to work with.
Date published: 2023-03-14
Rated 5 out of 5 by from Easy to follow I love Turbo Tax! Turbo tax makes it so easy to follow. If you make an error they let you know immediately and you fix it at that moment.
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 6500
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from ADDING CHILD IN COLLEGE INCLUDING W-2 GREAT CALL IN/LIVE ON SCREEN ASSISTANCE. FAST PACED AND FRIENDLY. DAVID HELPED ME TO GET THROUGH MY TAX RETURN WITH EASE. HE HELPED ME SEE HOW I NEEDED TO FILE FOR MY FAMILY. --TAX RETURNS ARE GETTING SMALLER AND SMALLER.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax Review Easy and cost effective. I recommend this service.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo tax I like how easy you make this. I really like using site
Date published: 2023-03-14
Rated 3 out of 5 by from Still needs work Why do i have to input my data on the first screen every year? Import from Quickbook is too late in step - should be before distribution question. Making MA state interest income show up in the right place is to hard.
Date published: 2023-03-14
Rated 5 out of 5 by from Excellent experience very simple to use time friendly great support and explanations
Date published: 2023-03-14
Rated 2 out of 5 by from TT Business is missing key features 2 Stars because it completed my LLC form and efiled it. TT Business edition is missing a MacOS version!  As a result, I had to get additional software to prepare my taxes.   Also, TT Business lacks support for Quickbooks Online.  It was aggravating to spend time with QB asking if it would work with TT, only to find out it doesn't, and wasted money for no reason.  This was also frustrating as I spent much time putting info into QB only to do it again in TT.   It is not as polished as the Home and Business edition. TT Business felt very clunky and having to manually enter data into a form, vs asking me questions feels like a mistake waiting to happen.
Date published: 2023-03-14
Rated 5 out of 5 by from Easy and Fast Turbo Tax has made filing a simple return very easy and fast. It also gives me a chance to see if itemizing is a better solution than the standard deduction!
Date published: 2023-03-14
Rated 5 out of 5 by from Easy to use Easy to use but I have trouble ordering each year because I keep getting notices to order after I have already order which is confusing to me.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax Good experience Very thorough and attentive. Quick to respond and a pleasure to work with.
Date published: 2023-03-14
Rated 5 out of 5 by from Easy to follow I love Turbo Tax! Turbo tax makes it so easy to follow. If you make an error they let you know immediately and you fix it at that moment.
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 6500