TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from It's good and fast I am pleased with the service. America's tax system is needlessly complex compared to Australia's. I'm just glad I can pay money to have it done, unlike in Australia where the government tells you exactly what you owe and/or will be refunded.
Date published: 2023-03-14
Rated 2 out of 5 by from Overpriced for a basic return Got stuck in a loop for an hour while it had me enter 1099-misc form info that was not listed and not required. Constantly trying to overcharge me for services I don't need. Every year it gets stuck and refuses to work properly.
Date published: 2023-03-14
Rated 5 out of 5 by from Quick/Easy/Efficent I worked with Shobha today and she did an amazing job asking all the questions, letting me ask her a million questions and she responded with great detail and explained everything so thoroughly for me!
Date published: 2023-03-14
Rated 5 out of 5 by from 1st Year doing Home and Business with TurboTax!! I really did enjoy using this software for TurboTax. Had a little bit of a problem getting it on my Mac but then again, might have just been the age of the computer. After getting it on a Windows computer, there was a little bit of a learning curve but thankfully, TurboTax guided me through every step of the process. Recommended it to a friend to do it for their taxes this year.
Date published: 2023-03-14
Rated 5 out of 5 by from Great Tax Assistance We had to ask for assistance several times and the live assistants were very knowledgeable and professional. We could not have completed the process without their help.
Date published: 2023-03-14
Rated 5 out of 5 by from turbotax is a pretty sharp tool I have bbeen using turbotax for the past 4or 5 years, it is an excellent tool for doing my taxes accurately and in a short time.
Date published: 2023-03-14
Rated 3 out of 5 by from Turbotax was great Preparing the return was simple and easy. However, we were not prepared to pay $59 each for our Federal and State returns. $118 was more than we have ever paid. A refund would be appreciated.
Date published: 2023-03-14
Rated 5 out of 5 by from does what it says walks you through the process, I use it every year
Date published: 2023-03-14
Rated 5 out of 5 by from Best Tax Service Thank you Donna for your outstanding and professional service!
Date published: 2023-03-14
Rated 5 out of 5 by from It's awesome I love the way help to understand Very good services I never filled taxes and imhoing to do it next year
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 6494
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from It's good and fast I am pleased with the service. America's tax system is needlessly complex compared to Australia's. I'm just glad I can pay money to have it done, unlike in Australia where the government tells you exactly what you owe and/or will be refunded.
Date published: 2023-03-14
Rated 2 out of 5 by from Overpriced for a basic return Got stuck in a loop for an hour while it had me enter 1099-misc form info that was not listed and not required. Constantly trying to overcharge me for services I don't need. Every year it gets stuck and refuses to work properly.
Date published: 2023-03-14
Rated 5 out of 5 by from Quick/Easy/Efficent I worked with Shobha today and she did an amazing job asking all the questions, letting me ask her a million questions and she responded with great detail and explained everything so thoroughly for me!
Date published: 2023-03-14
Rated 5 out of 5 by from 1st Year doing Home and Business with TurboTax!! I really did enjoy using this software for TurboTax. Had a little bit of a problem getting it on my Mac but then again, might have just been the age of the computer. After getting it on a Windows computer, there was a little bit of a learning curve but thankfully, TurboTax guided me through every step of the process. Recommended it to a friend to do it for their taxes this year.
Date published: 2023-03-14
Rated 5 out of 5 by from Great Tax Assistance We had to ask for assistance several times and the live assistants were very knowledgeable and professional. We could not have completed the process without their help.
Date published: 2023-03-14
Rated 5 out of 5 by from turbotax is a pretty sharp tool I have bbeen using turbotax for the past 4or 5 years, it is an excellent tool for doing my taxes accurately and in a short time.
Date published: 2023-03-14
Rated 3 out of 5 by from Turbotax was great Preparing the return was simple and easy. However, we were not prepared to pay $59 each for our Federal and State returns. $118 was more than we have ever paid. A refund would be appreciated.
Date published: 2023-03-14
Rated 5 out of 5 by from does what it says walks you through the process, I use it every year
Date published: 2023-03-14
Rated 5 out of 5 by from Best Tax Service Thank you Donna for your outstanding and professional service!
Date published: 2023-03-14
Rated 5 out of 5 by from It's awesome I love the way help to understand Very good services I never filled taxes and imhoing to do it next year
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 6494