TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from Easy to use...price has gotten out of control $180 to file fed and state for simple returns standard deduction...least expensive option from site?? Website has progressed...year 8 now...super intuitive and easy to use...but for simple taxes not a good value IMO...love that all my records are here...but maybe year 8 is enough now with continued significant cost increases
Date published: 2023-03-17
Rated 5 out of 5 by from Super easy to use I was very impressed with how quick and easy it made the process!
Date published: 2023-03-17
Rated 1 out of 5 by from slipping extras in Was not happy to find out they added some extra item costing 100.00
Date published: 2023-03-17
Rated 4 out of 5 by from It was rejected many times after it was fix why? To many rejections from the IRS after it was fix why is that?
Date published: 2023-03-17
Rated 4 out of 5 by from Gteat Greatgrat great great great great great great great
Date published: 2023-03-17
Rated 2 out of 5 by from Fees are too high for a simple return the tool is awesome, easy to navigate, self explanatory but the fees are too high for a simple return!
Date published: 2023-03-17
Rated 2 out of 5 by from too much gimmick and too expensive for simple file I have a very simple straight forward tax file. I remember used Turbo for just about $50 several years ago for a simple filing. now the cheapest option here is close to $200. Now it's getting too expensive. I will choose free or more affordable file that many other places offer in the future. And Turbo also pushes sales so hard on customers. I can not say the experience is salifying.
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax is awesome Turbo Tax is so easy to use, anyone can do it. The program leads you through everything and has easy to access additional information when you have a question.
Date published: 2023-03-17
Rated 1 out of 5 by from They took all my money Something must be broken, last year I got $900 and this year only $53?! The service should be free if your refunds so low. Turbo tax got my whole return and then some. I'm very unsatisfied, this is the last time I will ever use TurboTax
Date published: 2023-03-17
Rated 4 out of 5 by from TT 2022 flawless so far TT Deluxe 2022 worked well for filing Fed and State this year. No flaws and no crashes, unlike my experience with TT Deluxe 2021 (working on iMac platform). One feature I DON'T like is how software handles file names. If I want to save a duplicate draft return the method for changing the name and file location is not very elegant - should be just as easy as any other file management software
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6494
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Easy to use...price has gotten out of control $180 to file fed and state for simple returns standard deduction...least expensive option from site?? Website has progressed...year 8 now...super intuitive and easy to use...but for simple taxes not a good value IMO...love that all my records are here...but maybe year 8 is enough now with continued significant cost increases
Date published: 2023-03-17
Rated 5 out of 5 by from Super easy to use I was very impressed with how quick and easy it made the process!
Date published: 2023-03-17
Rated 1 out of 5 by from slipping extras in Was not happy to find out they added some extra item costing 100.00
Date published: 2023-03-17
Rated 4 out of 5 by from It was rejected many times after it was fix why? To many rejections from the IRS after it was fix why is that?
Date published: 2023-03-17
Rated 4 out of 5 by from Gteat Greatgrat great great great great great great great
Date published: 2023-03-17
Rated 2 out of 5 by from Fees are too high for a simple return the tool is awesome, easy to navigate, self explanatory but the fees are too high for a simple return!
Date published: 2023-03-17
Rated 2 out of 5 by from too much gimmick and too expensive for simple file I have a very simple straight forward tax file. I remember used Turbo for just about $50 several years ago for a simple filing. now the cheapest option here is close to $200. Now it's getting too expensive. I will choose free or more affordable file that many other places offer in the future. And Turbo also pushes sales so hard on customers. I can not say the experience is salifying.
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax is awesome Turbo Tax is so easy to use, anyone can do it. The program leads you through everything and has easy to access additional information when you have a question.
Date published: 2023-03-17
Rated 1 out of 5 by from They took all my money Something must be broken, last year I got $900 and this year only $53?! The service should be free if your refunds so low. Turbo tax got my whole return and then some. I'm very unsatisfied, this is the last time I will ever use TurboTax
Date published: 2023-03-17
Rated 4 out of 5 by from TT 2022 flawless so far TT Deluxe 2022 worked well for filing Fed and State this year. No flaws and no crashes, unlike my experience with TT Deluxe 2021 (working on iMac platform). One feature I DON'T like is how software handles file names. If I want to save a duplicate draft return the method for changing the name and file location is not very elegant - should be just as easy as any other file management software
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6494