TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Quick & Easy I’ve used turbotax for 2 years and it’s very easy and great that its free. I don’t have a lot of tax info to manage so its easy to breeze through the process. I especially would recommend this service for young people doing their taxes for the first or second time!
Date published: 2023-03-14
Rated 5 out of 5 by from Great Product and Service This is the tenth year I have used Turbo Tax. As always, it is user friendly and helps to maximize your return.
Date published: 2023-03-14
Rated 2 out of 5 by from its ok Turbo tax is always pretty simple to navigate and understand. However, this year with the changes in my family, made it a lot more difficult when deciding which options were best to file.
Date published: 2023-03-14
Rated 5 out of 5 by from easy Turbo tax is an easy way to file your taxes. I have used turbo tax for the past several years.
Date published: 2023-03-14
Rated 3 out of 5 by from It's an easy way to do taxes Turbo Tax is really convenient, and I appreciate that. I don't like that they raised their prices for the minimum tax support. I was shocked when I saw the price this year.
Date published: 2023-03-14
Rated 4 out of 5 by from Turbo Tax Home & Business CD 2022 Got locked out of my Intuit account. After multiple calls to Customer Service, finally got to someone that could help me. Got the account restored and after waiting on the State of North Carolina to put in final updates got my taxes filed.
Date published: 2023-03-14
Rated 2 out of 5 by from Expensive, but not the Live Assistance Fault I wish I had known that Costco was selling 5 federal returns PLUS $10 off State for only $56. I just paid over $200 to file both. It was quick and easy, but wish I had saved money, by getting the download. It should not be that much money. I did not utilize a live expert, except to get my question answered if I were to buy the download would I lose all the work and information I already input in turbotax. She was quick to respond and was helpful, just not the answer I wanted to hear. Disappointed in cost
Date published: 2023-03-14
Rated 5 out of 5 by from So easy to use and understand!! Ya'll....I'm not going to lie when I say I have been stressing trying to get my taxes done. I am a first-year business owner and wanted to make sure everything was done correctly! Turbo Tax made everything so easy to do and understand!
Date published: 2023-03-14
Rated 1 out of 5 by from Way too expensive! This is the third year I have used Turbo Tax for my returns, and it will be my last. I really despise the hidden costs of your product and will not be using it again in the future. I was unable to file my return without being forced to pay TurboTax $98 to file. I felt like a hostage at this point.
Date published: 2023-03-14
Rated 5 out of 5 by from THE LIVE AGENTS ARE VERY HELPFUL RASH WAS VERY PATIENT AND HELPFUL. WAS ON PHONE WITH ME THROUGHT THE WHOLE PROCESS
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 6470
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Quick & Easy I’ve used turbotax for 2 years and it’s very easy and great that its free. I don’t have a lot of tax info to manage so its easy to breeze through the process. I especially would recommend this service for young people doing their taxes for the first or second time!
Date published: 2023-03-14
Rated 5 out of 5 by from Great Product and Service This is the tenth year I have used Turbo Tax. As always, it is user friendly and helps to maximize your return.
Date published: 2023-03-14
Rated 2 out of 5 by from its ok Turbo tax is always pretty simple to navigate and understand. However, this year with the changes in my family, made it a lot more difficult when deciding which options were best to file.
Date published: 2023-03-14
Rated 5 out of 5 by from easy Turbo tax is an easy way to file your taxes. I have used turbo tax for the past several years.
Date published: 2023-03-14
Rated 3 out of 5 by from It's an easy way to do taxes Turbo Tax is really convenient, and I appreciate that. I don't like that they raised their prices for the minimum tax support. I was shocked when I saw the price this year.
Date published: 2023-03-14
Rated 4 out of 5 by from Turbo Tax Home & Business CD 2022 Got locked out of my Intuit account. After multiple calls to Customer Service, finally got to someone that could help me. Got the account restored and after waiting on the State of North Carolina to put in final updates got my taxes filed.
Date published: 2023-03-14
Rated 2 out of 5 by from Expensive, but not the Live Assistance Fault I wish I had known that Costco was selling 5 federal returns PLUS $10 off State for only $56. I just paid over $200 to file both. It was quick and easy, but wish I had saved money, by getting the download. It should not be that much money. I did not utilize a live expert, except to get my question answered if I were to buy the download would I lose all the work and information I already input in turbotax. She was quick to respond and was helpful, just not the answer I wanted to hear. Disappointed in cost
Date published: 2023-03-14
Rated 5 out of 5 by from So easy to use and understand!! Ya'll....I'm not going to lie when I say I have been stressing trying to get my taxes done. I am a first-year business owner and wanted to make sure everything was done correctly! Turbo Tax made everything so easy to do and understand!
Date published: 2023-03-14
Rated 1 out of 5 by from Way too expensive! This is the third year I have used Turbo Tax for my returns, and it will be my last. I really despise the hidden costs of your product and will not be using it again in the future. I was unable to file my return without being forced to pay TurboTax $98 to file. I felt like a hostage at this point.
Date published: 2023-03-14
Rated 5 out of 5 by from THE LIVE AGENTS ARE VERY HELPFUL RASH WAS VERY PATIENT AND HELPFUL. WAS ON PHONE WITH ME THROUGHT THE WHOLE PROCESS
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 6470