TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 4 out of 5 by
Blkbeard74 from
Turbo Tax Home & Business CD 2022
Got locked out of my Intuit account. After multiple calls to Customer Service, finally got to someone that could help me. Got the account restored and after waiting on the State of North Carolina to put in final updates got my taxes filed.
Date published: 2023-03-14
Rated 2 out of 5 by
Stacy LB from
Expensive, but not the Live Assistance Fault
I wish I had known that Costco was selling 5 federal returns PLUS $10 off State for only $56. I just paid over $200 to file both. It was quick and easy, but wish I had saved money, by getting the download. It should not be that much money. I did not utilize a live expert, except to get my question answered if I were to buy the download would I lose all the work and information I already input in turbotax. She was quick to respond and was helpful, just not the answer I wanted to hear. Disappointed in cost
Date published: 2023-03-14
Rated 5 out of 5 by
null from
So easy to use and understand!!
Ya'll....I'm not going to lie when I say I have been stressing trying to get my taxes done. I am a first-year business owner and wanted to make sure everything was done correctly! Turbo Tax made everything so easy to do and understand!
Date published: 2023-03-14
Rated 1 out of 5 by
Timothy1977 from
Way too expensive!
This is the third year I have used Turbo Tax for my returns, and it will be my last. I really despise the hidden costs of your product and will not be using it again in the future. I was unable to file my return without being forced to pay TurboTax $98 to file. I felt like a hostage at this point.
Date published: 2023-03-14
Rated 5 out of 5 by
PEACE111 from
THE LIVE AGENTS ARE VERY HELPFUL
RASH WAS VERY PATIENT AND HELPFUL. WAS ON PHONE WITH ME THROUGHT THE WHOLE PROCESS
Date published: 2023-03-14
Rated 5 out of 5 by
Willa b spits from
Easy to use for anyone
Just read and follow directions so easy a cave man can do it
Date published: 2023-03-14
Rated 2 out of 5 by
plumbank from
Cannot upload tax documents with TurboTax Business
This program costs nearly $200 and yet I am not able to upload tax documents.
Date published: 2023-03-14
Rated 5 out of 5 by
Leomama from
Excellent!
I love turbotax! They really go through your taxes and teach you what needs to be done.
Date published: 2023-03-14
Rated 5 out of 5 by
cisco1950 from
can do taxes at home and when i want to
can be done in private at home and on my time schedule
Date published: 2023-03-14
Rated 5 out of 5 by
MsHey from
TurboTax is Awesome
My TurboTax experience has been wonderful and pleasant.
All TurboTax® Offerings Reviews - Page 6468
Date published: 2023-03-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Blkbeard74 from
Turbo Tax Home & Business CD 2022
Got locked out of my Intuit account. After multiple calls to Customer Service, finally got to someone that could help me. Got the account restored and after waiting on the State of North Carolina to put in final updates got my taxes filed.
Date published: 2023-03-14
Rated 2 out of 5 by
Stacy LB from
Expensive, but not the Live Assistance Fault
I wish I had known that Costco was selling 5 federal returns PLUS $10 off State for only $56. I just paid over $200 to file both. It was quick and easy, but wish I had saved money, by getting the download. It should not be that much money. I did not utilize a live expert, except to get my question answered if I were to buy the download would I lose all the work and information I already input in turbotax. She was quick to respond and was helpful, just not the answer I wanted to hear. Disappointed in cost
Date published: 2023-03-14
Rated 5 out of 5 by
null from
So easy to use and understand!!
Ya'll....I'm not going to lie when I say I have been stressing trying to get my taxes done. I am a first-year business owner and wanted to make sure everything was done correctly! Turbo Tax made everything so easy to do and understand!
Date published: 2023-03-14
Rated 1 out of 5 by
Timothy1977 from
Way too expensive!
This is the third year I have used Turbo Tax for my returns, and it will be my last. I really despise the hidden costs of your product and will not be using it again in the future. I was unable to file my return without being forced to pay TurboTax $98 to file. I felt like a hostage at this point.
Date published: 2023-03-14
Rated 5 out of 5 by
PEACE111 from
THE LIVE AGENTS ARE VERY HELPFUL
RASH WAS VERY PATIENT AND HELPFUL. WAS ON PHONE WITH ME THROUGHT THE WHOLE PROCESS
Date published: 2023-03-14
Rated 5 out of 5 by
Willa b spits from
Easy to use for anyone
Just read and follow directions so easy a cave man can do it
Date published: 2023-03-14
Rated 2 out of 5 by
plumbank from
Cannot upload tax documents with TurboTax Business
This program costs nearly $200 and yet I am not able to upload tax documents.
Date published: 2023-03-14
Rated 5 out of 5 by
Leomama from
Excellent!
I love turbotax! They really go through your taxes and teach you what needs to be done.
Date published: 2023-03-14
Rated 5 out of 5 by
cisco1950 from
can do taxes at home and when i want to
can be done in private at home and on my time schedule
Date published: 2023-03-14
Rated 5 out of 5 by
MsHey from
TurboTax is Awesome
My TurboTax experience has been wonderful and pleasant.
All TurboTax® Offerings Reviews - Page 6468
Date published: 2023-03-14