TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from wonderful courteous and prompt service, great response time when needing answers
Date published: 2023-03-18
Rated 1 out of 5 by from Had some trouble I've used TurboTax for many years, but this year I was unable to initiate the program after installing it via CD because my computer needed an upgrade which I couldn't accomplish. I tried contacting TT to see if I could get a break on the online price which would accommodate the amount I had already spent for the CD. Could find no possible human to help. Will find another filing service next year
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax makes my life easier!!! TurboTax makes taxes so much easier!! Thank you!!!
Date published: 2023-03-18
Rated 5 out of 5 by from Easiest way to do my income taxes! I have been using Turbo Tax for over 15 years and have been very impressed by how fast and easy it is to handle this yearly task. I use a large manila envelope each year to hold all of my income statements and tax deductible receipts. It usually takes me less than two hours to enter this information into Turbo Tax and e-file my returns to direct deposit or withdrawal funds from my checking account. Very easy!
Date published: 2023-03-18
Rated 5 out of 5 by from Awesome Easy and the agent is polite. Free and accessible.
Date published: 2023-03-18
Rated 1 out of 5 by from Turbo Tax caused me $269 in penalties The first year Turbo Tax set me up with automatic payments for estimated taxes. This past year I found out they were never made.
Date published: 2023-03-18
Rated 5 out of 5 by from Easy, Breezy! Easy program to use. Does the work for you! Highly recommend.
Date published: 2023-03-18
Rated 5 out of 5 by from TurboTax is a great program I was guided to the relevant fields and was able to quickly file my return with confidence.
Date published: 2023-03-18
Rated 5 out of 5 by from Worth the effort to use Turbo Tax makes the process as easy as it can be given the nature of the task....the questions help prompt one to remember things they need to tackle
Date published: 2023-03-18
Rated 5 out of 5 by from TurboTax worked out great for me In past years I've had a tax professional do my tax returns. That person retired so I decided to try it on my own. The system guided me through the entire process.
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 6448
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Select all that apply to find reviewers similar to you.
Own a business
Student
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Rated 5 out of 5 by from wonderful courteous and prompt service, great response time when needing answers
Date published: 2023-03-18
Rated 1 out of 5 by from Had some trouble I've used TurboTax for many years, but this year I was unable to initiate the program after installing it via CD because my computer needed an upgrade which I couldn't accomplish. I tried contacting TT to see if I could get a break on the online price which would accommodate the amount I had already spent for the CD. Could find no possible human to help. Will find another filing service next year
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax makes my life easier!!! TurboTax makes taxes so much easier!! Thank you!!!
Date published: 2023-03-18
Rated 5 out of 5 by from Easiest way to do my income taxes! I have been using Turbo Tax for over 15 years and have been very impressed by how fast and easy it is to handle this yearly task. I use a large manila envelope each year to hold all of my income statements and tax deductible receipts. It usually takes me less than two hours to enter this information into Turbo Tax and e-file my returns to direct deposit or withdrawal funds from my checking account. Very easy!
Date published: 2023-03-18
Rated 5 out of 5 by from Awesome Easy and the agent is polite. Free and accessible.
Date published: 2023-03-18
Rated 1 out of 5 by from Turbo Tax caused me $269 in penalties The first year Turbo Tax set me up with automatic payments for estimated taxes. This past year I found out they were never made.
Date published: 2023-03-18
Rated 5 out of 5 by from Easy, Breezy! Easy program to use. Does the work for you! Highly recommend.
Date published: 2023-03-18
Rated 5 out of 5 by from TurboTax is a great program I was guided to the relevant fields and was able to quickly file my return with confidence.
Date published: 2023-03-18
Rated 5 out of 5 by from Worth the effort to use Turbo Tax makes the process as easy as it can be given the nature of the task....the questions help prompt one to remember things they need to tackle
Date published: 2023-03-18
Rated 5 out of 5 by from TurboTax worked out great for me In past years I've had a tax professional do my tax returns. That person retired so I decided to try it on my own. The system guided me through the entire process.
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 6448