TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Worked good Needed one question answered. Had call back from Oveta, she answered and then stuck with me until I was able to file.
Date published: 2023-03-14
Rated 5 out of 5 by from TurboTax is the best I recommend everyone use Turbotax, very simple and quick to complete
Date published: 2023-03-14
Rated 5 out of 5 by from Awesome fast service Simple easy and fast I recommend anytime go online file and done instantly
Date published: 2023-03-14
Rated 5 out of 5 by from tTurbo tax is so easy to use. Very easy to install and use. So much help is at your fingertips.
Date published: 2023-03-14
Rated 5 out of 5 by from works I haven't filed taxes for years but thought I'd give it a try. This worked
Date published: 2023-03-14
Rated 5 out of 5 by from TurboTax continues to improve every year. This year it seemed as if the filing process was smoother than in previous years. The handling of medical/dental/optical issues was seamless.
Date published: 2023-03-14
Rated 4 out of 5 by from Improvement Easy to use but have the sections add new topic at top instead of scrolling to the bottom each time.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax is a great product. Turbo Tax was easy to use. Used to claim my disabled son on my taxes but this year he has a refund and made too much money. Turbo Tax informed me of all of this. Also informed that my son may have a WA refund (didn't know about this. He is eligible for $300). Been using Turbo Tax since 2000 and have saved Tax preparation fees of $400 to $500 each year. Thanks
Date published: 2023-03-14
Rated 3 out of 5 by from over priced. It does math Turbo Tax is over priced. It does math calculations for you and does have a data base of tax rules. However, it has not performed so well in 2022 in bringing my brokerage information into their data base to prepare my taxes. It asked questions of data input that should have been clear without my assistance. Some questions were beyond comprehension.
Date published: 2023-03-14
Rated 2 out of 5 by from Worst experience I have ever had. I will never waste another $250 for full service again. Pushy, did not answer concerns and tried to rush past everything important and got hung up on the smallest of details (of which were previously answered or obvious). Barely spoke English.
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 6436
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Worked good Needed one question answered. Had call back from Oveta, she answered and then stuck with me until I was able to file.
Date published: 2023-03-14
Rated 5 out of 5 by from TurboTax is the best I recommend everyone use Turbotax, very simple and quick to complete
Date published: 2023-03-14
Rated 5 out of 5 by from Awesome fast service Simple easy and fast I recommend anytime go online file and done instantly
Date published: 2023-03-14
Rated 5 out of 5 by from tTurbo tax is so easy to use. Very easy to install and use. So much help is at your fingertips.
Date published: 2023-03-14
Rated 5 out of 5 by from works I haven't filed taxes for years but thought I'd give it a try. This worked
Date published: 2023-03-14
Rated 5 out of 5 by from TurboTax continues to improve every year. This year it seemed as if the filing process was smoother than in previous years. The handling of medical/dental/optical issues was seamless.
Date published: 2023-03-14
Rated 4 out of 5 by from Improvement Easy to use but have the sections add new topic at top instead of scrolling to the bottom each time.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax is a great product. Turbo Tax was easy to use. Used to claim my disabled son on my taxes but this year he has a refund and made too much money. Turbo Tax informed me of all of this. Also informed that my son may have a WA refund (didn't know about this. He is eligible for $300). Been using Turbo Tax since 2000 and have saved Tax preparation fees of $400 to $500 each year. Thanks
Date published: 2023-03-14
Rated 3 out of 5 by from over priced. It does math Turbo Tax is over priced. It does math calculations for you and does have a data base of tax rules. However, it has not performed so well in 2022 in bringing my brokerage information into their data base to prepare my taxes. It asked questions of data input that should have been clear without my assistance. Some questions were beyond comprehension.
Date published: 2023-03-14
Rated 2 out of 5 by from Worst experience I have ever had. I will never waste another $250 for full service again. Pushy, did not answer concerns and tried to rush past everything important and got hung up on the smallest of details (of which were previously answered or obvious). Barely spoke English.
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 6436