TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo Tax is WONDERFUL!!!! Easy to use; guided me through my claim without any issue.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax was an easy process The website was well structured and easy to follow the steps. The Assistant and the tax expert were quick and efficient. They allowed me to explain special circumstances and made me feel comfortable.
Date published: 2023-03-14
Rated 5 out of 5 by from Good experience with Turbo Tax The service person help me resolve my issue quickly and painlessly.
Date published: 2023-03-14
Rated 5 out of 5 by from Quick and Easy Always easy...any question I run into, I can find an answer quickly!
Date published: 2023-03-14
Rated 5 out of 5 by from Start Stop Finish when you want. 4 years of Turbo Tax and gets easier each year. Fill in your info, answer prompts, information and faq for all items.
Date published: 2023-03-14
Rated 3 out of 5 by from taxes $157.00 dollars to file it too much money. Next year I will try and find it for free. I have been with Turbo Tax for year's but the price just keeps getting higher each year. The government already takes enough, then we have to pay even more to file. This is a computer system that does everything for both parties. Americans are getting fed up. It was nice working with you but it's time to go.
Date published: 2023-03-14
Rated 5 out of 5 by from Worked Well Phat was great. Timely with information and prompts. I thought the process well. She's very personable and a clear communicator.
Date published: 2023-03-14
Rated 4 out of 5 by from awesome quick and easy convenient, reliable...........................................................
Date published: 2023-03-14
Rated 5 out of 5 by from TurboTax is great My TurboTax expert was awesome , he explained everything throughly!
Date published: 2023-03-14
Rated 4 out of 5 by from walk through questions need work ran into problems in reporting the sale of a rental property. some of the questions are misleading and cause users to delete the entire property. I used the forum several times to try to fix it, and had to re-start my entire return. It is also not clear how to break down the assets involved in the sale of a rental. The TT walkthrough could be so much more helpful, and there are several different answers given in the forum. Some from experts, some from users. So I had to patch together an answer and disregard user comments. When dozens of people have this same problem, it's a problem!
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 6434
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is WONDERFUL!!!! Easy to use; guided me through my claim without any issue.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax was an easy process The website was well structured and easy to follow the steps. The Assistant and the tax expert were quick and efficient. They allowed me to explain special circumstances and made me feel comfortable.
Date published: 2023-03-14
Rated 5 out of 5 by from Good experience with Turbo Tax The service person help me resolve my issue quickly and painlessly.
Date published: 2023-03-14
Rated 5 out of 5 by from Quick and Easy Always easy...any question I run into, I can find an answer quickly!
Date published: 2023-03-14
Rated 5 out of 5 by from Start Stop Finish when you want. 4 years of Turbo Tax and gets easier each year. Fill in your info, answer prompts, information and faq for all items.
Date published: 2023-03-14
Rated 3 out of 5 by from taxes $157.00 dollars to file it too much money. Next year I will try and find it for free. I have been with Turbo Tax for year's but the price just keeps getting higher each year. The government already takes enough, then we have to pay even more to file. This is a computer system that does everything for both parties. Americans are getting fed up. It was nice working with you but it's time to go.
Date published: 2023-03-14
Rated 5 out of 5 by from Worked Well Phat was great. Timely with information and prompts. I thought the process well. She's very personable and a clear communicator.
Date published: 2023-03-14
Rated 4 out of 5 by from awesome quick and easy convenient, reliable...........................................................
Date published: 2023-03-14
Rated 5 out of 5 by from TurboTax is great My TurboTax expert was awesome , he explained everything throughly!
Date published: 2023-03-14
Rated 4 out of 5 by from walk through questions need work ran into problems in reporting the sale of a rental property. some of the questions are misleading and cause users to delete the entire property. I used the forum several times to try to fix it, and had to re-start my entire return. It is also not clear how to break down the assets involved in the sale of a rental. The TT walkthrough could be so much more helpful, and there are several different answers given in the forum. Some from experts, some from users. So I had to patch together an answer and disregard user comments. When dozens of people have this same problem, it's a problem!
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 6434