TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo Tax is great. TurboTax was fast and easy to use from start to finish.
Date published: 2023-03-14
Rated 5 out of 5 by from Thomas A...my live assistant was AWESOME easy to understand, easy to get answers from my chat assistant
Date published: 2023-03-14
Rated 2 out of 5 by from Not happy with TurboTax Business I wasn't happy with the TurboTax Business. I had a hard time sending my VA Business Taxes and could not get assistance in solving this problem.
Date published: 2023-03-14
Rated 5 out of 5 by from Great tax program Easy to you and been a great tax product! Keep up the great work!
Date published: 2023-03-14
Rated 4 out of 5 by from TurboTax Not always easy I would give you 5 stars but the access to help is not as easy as you say. Often it is a group chat not a one to one or it is an email or it just takes to long and I moved on.
Date published: 2023-03-14
Rated 5 out of 5 by from Perfect! Step by Step is Awesome! Almost All the hint and tips are 100% helpful. Any unanswered questions are a quick google search. which usually brings you to a turbo tax or intuit web page with the answer and a direction to go.
Date published: 2023-03-14
Rated 5 out of 5 by from Great customer service! I apricated the helpful lady Maureen that pulled up the screen sharing feature to help and guide me through my issue.
Date published: 2023-03-14
Rated 5 out of 5 by from Great service efficient, great service! Very efficient for busy people like me
Date published: 2023-03-14
Rated 4 out of 5 by from Very Helpful Smooth and to the point. Really helped with health insurance info.
Date published: 2023-03-14
Rated 4 out of 5 by from long wait I asked for chat help and they said it would be 17 min. I waited 45 min. and hung up then i opted to call in and my call got answered in less than 10 min.
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 6433
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is great. TurboTax was fast and easy to use from start to finish.
Date published: 2023-03-14
Rated 5 out of 5 by from Thomas A...my live assistant was AWESOME easy to understand, easy to get answers from my chat assistant
Date published: 2023-03-14
Rated 2 out of 5 by from Not happy with TurboTax Business I wasn't happy with the TurboTax Business. I had a hard time sending my VA Business Taxes and could not get assistance in solving this problem.
Date published: 2023-03-14
Rated 5 out of 5 by from Great tax program Easy to you and been a great tax product! Keep up the great work!
Date published: 2023-03-14
Rated 4 out of 5 by from TurboTax Not always easy I would give you 5 stars but the access to help is not as easy as you say. Often it is a group chat not a one to one or it is an email or it just takes to long and I moved on.
Date published: 2023-03-14
Rated 5 out of 5 by from Perfect! Step by Step is Awesome! Almost All the hint and tips are 100% helpful. Any unanswered questions are a quick google search. which usually brings you to a turbo tax or intuit web page with the answer and a direction to go.
Date published: 2023-03-14
Rated 5 out of 5 by from Great customer service! I apricated the helpful lady Maureen that pulled up the screen sharing feature to help and guide me through my issue.
Date published: 2023-03-14
Rated 5 out of 5 by from Great service efficient, great service! Very efficient for busy people like me
Date published: 2023-03-14
Rated 4 out of 5 by from Very Helpful Smooth and to the point. Really helped with health insurance info.
Date published: 2023-03-14
Rated 4 out of 5 by from long wait I asked for chat help and they said it would be 17 min. I waited 45 min. and hung up then i opted to call in and my call got answered in less than 10 min.
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 6433