TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from Turbo makes it easy, but it's not cheap Seems like the first time I used Turbo Tax it was very affordable, but now it seems expensive. However, it's so easy that I bite the bullet and pay the price.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo tax is easy! I bought turbo tax on Amazon and it was simple and easy to startup. I'm definitely buying the next version
Date published: 2023-03-14
Rated 4 out of 5 by from SUGGESTED IMPROVEMENT Turbo Tax does not offer the option to proceed with the Standard Deduction but takes one throught a quick check to confirm whether Itemized Deductions would be applicable, which takes up further time. It would cut time to allow the tax payer to proceed with the Standard Deduction without the Itemized Deduction check-up.
Date published: 2023-03-14
Rated 5 out of 5 by from VERY SIMPLE GREAT EXPERIENCE. I HAD TO DEAL WITH TWO STATES.... NO PROBLEM AT ALL!
Date published: 2023-03-14
Rated 3 out of 5 by from Took much longer than it should have You have my IRA information (account #, etc) from last years return. So when I try to download it from them to you directly, why are you asking for numbers that I have to download myself and then supply to you?
Date published: 2023-03-14
Rated 5 out of 5 by from Was GREAT! She helped out so much. She was awesome. Every question i had she answered better for me to understand.
Date published: 2023-03-14
Rated 5 out of 5 by from Great service They provide everything you need to have your taxes filed, without concern
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax makes filing easy Like the way you can walk through each income and deduction categories or skip ones that don't apply to you.
Date published: 2023-03-14
Rated 5 out of 5 by from So helpful Great customer service. All questions were answered and help as given when needed
Date published: 2023-03-14
Rated 4 out of 5 by from Turbo Pretty simple to do, very user friendly! It was easy to follow.
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 6429
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo makes it easy, but it's not cheap Seems like the first time I used Turbo Tax it was very affordable, but now it seems expensive. However, it's so easy that I bite the bullet and pay the price.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo tax is easy! I bought turbo tax on Amazon and it was simple and easy to startup. I'm definitely buying the next version
Date published: 2023-03-14
Rated 4 out of 5 by from SUGGESTED IMPROVEMENT Turbo Tax does not offer the option to proceed with the Standard Deduction but takes one throught a quick check to confirm whether Itemized Deductions would be applicable, which takes up further time. It would cut time to allow the tax payer to proceed with the Standard Deduction without the Itemized Deduction check-up.
Date published: 2023-03-14
Rated 5 out of 5 by from VERY SIMPLE GREAT EXPERIENCE. I HAD TO DEAL WITH TWO STATES.... NO PROBLEM AT ALL!
Date published: 2023-03-14
Rated 3 out of 5 by from Took much longer than it should have You have my IRA information (account #, etc) from last years return. So when I try to download it from them to you directly, why are you asking for numbers that I have to download myself and then supply to you?
Date published: 2023-03-14
Rated 5 out of 5 by from Was GREAT! She helped out so much. She was awesome. Every question i had she answered better for me to understand.
Date published: 2023-03-14
Rated 5 out of 5 by from Great service They provide everything you need to have your taxes filed, without concern
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax makes filing easy Like the way you can walk through each income and deduction categories or skip ones that don't apply to you.
Date published: 2023-03-14
Rated 5 out of 5 by from So helpful Great customer service. All questions were answered and help as given when needed
Date published: 2023-03-14
Rated 4 out of 5 by from Turbo Pretty simple to do, very user friendly! It was easy to follow.
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 6429