TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Great customer service! I apricated the helpful lady Maureen that pulled up the screen sharing feature to help and guide me through my issue.
Date published: 2023-03-14
Rated 5 out of 5 by from Great service efficient, great service! Very efficient for busy people like me
Date published: 2023-03-14
Rated 4 out of 5 by from Very Helpful Smooth and to the point. Really helped with health insurance info.
Date published: 2023-03-14
Rated 4 out of 5 by from long wait I asked for chat help and they said it would be 17 min. I waited 45 min. and hung up then i opted to call in and my call got answered in less than 10 min.
Date published: 2023-03-14
Rated 4 out of 5 by from Great! I have been using Turbo Tax for over 30 years. Each year it gets easier to navigate however, entering the W2 information each year is awful!.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo tax is easy and convenient! I did my taxes in just a few hours with ease and convenience. I love it!
Date published: 2023-03-14
Rated 3 out of 5 by from TECHY ISSUES TURBO TAX> IT MAKES IT DIFFICULT FOR CONSUMER TO VISUALLY REVIEW RETURN. LIMITS CONSUMER PARTICIPATION. MAY NOT USE NEXT YEAR AS TO MUCH FOCUS IS ON SELLING, THOSE NOT AWARE WILL WIND UP PAYING FEES FOR EXTRAS THEY DO NOT WANT OR NEED.
Date published: 2023-03-14
Rated 1 out of 5 by from No, just no Way too much taken from fees. I could have filed my state taxes by myself and not have had to pay 59 to get 2 additional dollars taken from me. Thank you for giving me a $2 tax return. >:(
Date published: 2023-03-14
Rated 3 out of 5 by from TT for Business Hard to Use - jumps all over Very hard to use TT business. No E-file for Extensions, no support for Sec 754 election for 1065, hard to find Installment sale info, plus, plus, plus
Date published: 2023-03-14
Rated 5 out of 5 by from Very personable associates The specialists I spoke with were very personable, understanding and pleasant!
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 6428
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great customer service! I apricated the helpful lady Maureen that pulled up the screen sharing feature to help and guide me through my issue.
Date published: 2023-03-14
Rated 5 out of 5 by from Great service efficient, great service! Very efficient for busy people like me
Date published: 2023-03-14
Rated 4 out of 5 by from Very Helpful Smooth and to the point. Really helped with health insurance info.
Date published: 2023-03-14
Rated 4 out of 5 by from long wait I asked for chat help and they said it would be 17 min. I waited 45 min. and hung up then i opted to call in and my call got answered in less than 10 min.
Date published: 2023-03-14
Rated 4 out of 5 by from Great! I have been using Turbo Tax for over 30 years. Each year it gets easier to navigate however, entering the W2 information each year is awful!.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo tax is easy and convenient! I did my taxes in just a few hours with ease and convenience. I love it!
Date published: 2023-03-14
Rated 3 out of 5 by from TECHY ISSUES TURBO TAX> IT MAKES IT DIFFICULT FOR CONSUMER TO VISUALLY REVIEW RETURN. LIMITS CONSUMER PARTICIPATION. MAY NOT USE NEXT YEAR AS TO MUCH FOCUS IS ON SELLING, THOSE NOT AWARE WILL WIND UP PAYING FEES FOR EXTRAS THEY DO NOT WANT OR NEED.
Date published: 2023-03-14
Rated 1 out of 5 by from No, just no Way too much taken from fees. I could have filed my state taxes by myself and not have had to pay 59 to get 2 additional dollars taken from me. Thank you for giving me a $2 tax return. >:(
Date published: 2023-03-14
Rated 3 out of 5 by from TT for Business Hard to Use - jumps all over Very hard to use TT business. No E-file for Extensions, no support for Sec 754 election for 1065, hard to find Installment sale info, plus, plus, plus
Date published: 2023-03-14
Rated 5 out of 5 by from Very personable associates The specialists I spoke with were very personable, understanding and pleasant!
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 6428