TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 2 out of 5 by from Does not handle amended returns well When amending Federal and CA returns, TurboTax gives conflicting and confusing instructions. One place says you can't file electronically, another says you must file CA electronically. It will then walk you through the whole electronic filing process before failing on the signature date. When you print the forms to file by mail, the instructions say don't mail the return because it was filed electronically. The program seems to be confused by the fact that the original return was filed and accepted electronically.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax is great TurboTax is the best way to do your taxes at home.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo tax help so much thank you It's something I can't even afford but turbo dose for less .save life and low income business thank you
Date published: 2023-03-15
Rated 1 out of 5 by from rlly bad literally everything is so bad, cant even integrate data from quickbooks... so many errors. why
Date published: 2023-03-15
Rated 5 out of 5 by from TurboTax is great! Recommended! Easy to use, helpful tools. I have used it many years!
Date published: 2023-03-15
Rated 4 out of 5 by from I hope it's right I'm still super confused about QBI and whether depreciation amount would need to go into the adjustment field for property UBIA. I ended up backing up and marking my business as not a qualified business. I'm only in my 2nd year so i'm still reporting a loss but it's something that really needs to be explained well enough to be able to make a decision when I do report a profit next year. Besides that section, everything was slightly confusing compared to how simple doing my personal returns using Turbotax online is. but it's done and it didn't cost me $600 to do it so thank you!
Date published: 2023-03-15
Rated 5 out of 5 by from Easy Pesy Turbo Tax is easy to use. I like how it works you through every step so that you do not forget anything.
Date published: 2023-03-15
Rated 5 out of 5 by from Awesome Experience Fast, easy, and much easier to do the following tax year! TurboTax was a huge help, as it walked me through everything I needed to know about each section and explained all parts to me in further detail. Very simple and easy to use, would highly recommend.
Date published: 2023-03-15
Rated 1 out of 5 by from Not Good Not good. The product felt cludgy as compared with last year. Purchased the state return with this business return and it is a disaster. I was forced to re-purchase.
Date published: 2023-03-15
Rated 2 out of 5 by from Good but.... It's ridiculous that it does not import corporate information from Quickbooks Online, especially considering both products are owned/created by Intuit.
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6413
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Does not handle amended returns well When amending Federal and CA returns, TurboTax gives conflicting and confusing instructions. One place says you can't file electronically, another says you must file CA electronically. It will then walk you through the whole electronic filing process before failing on the signature date. When you print the forms to file by mail, the instructions say don't mail the return because it was filed electronically. The program seems to be confused by the fact that the original return was filed and accepted electronically.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax is great TurboTax is the best way to do your taxes at home.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo tax help so much thank you It's something I can't even afford but turbo dose for less .save life and low income business thank you
Date published: 2023-03-15
Rated 1 out of 5 by from rlly bad literally everything is so bad, cant even integrate data from quickbooks... so many errors. why
Date published: 2023-03-15
Rated 5 out of 5 by from TurboTax is great! Recommended! Easy to use, helpful tools. I have used it many years!
Date published: 2023-03-15
Rated 4 out of 5 by from I hope it's right I'm still super confused about QBI and whether depreciation amount would need to go into the adjustment field for property UBIA. I ended up backing up and marking my business as not a qualified business. I'm only in my 2nd year so i'm still reporting a loss but it's something that really needs to be explained well enough to be able to make a decision when I do report a profit next year. Besides that section, everything was slightly confusing compared to how simple doing my personal returns using Turbotax online is. but it's done and it didn't cost me $600 to do it so thank you!
Date published: 2023-03-15
Rated 5 out of 5 by from Easy Pesy Turbo Tax is easy to use. I like how it works you through every step so that you do not forget anything.
Date published: 2023-03-15
Rated 5 out of 5 by from Awesome Experience Fast, easy, and much easier to do the following tax year! TurboTax was a huge help, as it walked me through everything I needed to know about each section and explained all parts to me in further detail. Very simple and easy to use, would highly recommend.
Date published: 2023-03-15
Rated 1 out of 5 by from Not Good Not good. The product felt cludgy as compared with last year. Purchased the state return with this business return and it is a disaster. I was forced to re-purchase.
Date published: 2023-03-15
Rated 2 out of 5 by from Good but.... It's ridiculous that it does not import corporate information from Quickbooks Online, especially considering both products are owned/created by Intuit.
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6413