TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Knowing that there is support brings peace of mind Easy enough to understand the steps. Great support if you need it with no or very little wait time.
Date published: 2023-03-14
Rated 4 out of 5 by from My 2022 Taxes Overall TurboTax does a good job. I've used them for years. This year I had a few hickups with pulling data across from Financial institutions but the first one worked perfectly. Not sure if it was them or my system. everything worked great after that until it came to time to make final review before submitting e-file. Support checked it out and we finished. Again could be TurboTax or my system. Still think TurboTax does a good job and I got a refund so I'm happy.
Date published: 2023-03-14
Rated 4 out of 5 by from ok ok i used for years keeps getting more expensive every year
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo tax saves headaches I do wish turbo tax was completely free, but I suppose they have to make money like everyone else. Doing taxes on paper, the old way, is more difficult now especially if you don't own a printer. And personal tax preppers are expensive. So all in all Turbotax is the best!
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax is Excellent Tax Tool Very user friendly, easy to use. This tool provides user great help when filing tax return.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax & Live Chat R awesome! I had to live chat with Dave(?),he was awesome. I was on the verge of panic,he could tell,and assured me that there was nothing to worry about. He got the problem fixed and made me feel comfortable when I was feeling like an idiot.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax Provides All the Assistance I Need! I have been using TurboTax Home and Business for the past five years. I never thought I would be able to do my own taxes, but TurboTax provides step-by-step instructions and and easy navigation to allay my tax fears. I have been able to find the deductions and credits to maximize my tax return every year with the help of TurboTax! I highly recommend this product for anyone who wants the assurance and confidence to complete their own returns with the most desirable results.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax has improved every year, Easier to use. Gets easier to use every year. I have used e-file and once I remember to get our ID's it works great. Like the import feature for investments it is more accurate than my typing and faster.
Date published: 2023-03-14
Rated 5 out of 5 by from Great Service as long as it is FREEEEE!!!! ALL went well, and it was FREEEEEEEEEEEEEEEEEEEEEEEE
Date published: 2023-03-14
Rated 4 out of 5 by from Save money do your own taxes Everything was easy to navigate and the support team is awesome especially the last two agents I encountered simply amazing!
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 6411
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Knowing that there is support brings peace of mind Easy enough to understand the steps. Great support if you need it with no or very little wait time.
Date published: 2023-03-14
Rated 4 out of 5 by from My 2022 Taxes Overall TurboTax does a good job. I've used them for years. This year I had a few hickups with pulling data across from Financial institutions but the first one worked perfectly. Not sure if it was them or my system. everything worked great after that until it came to time to make final review before submitting e-file. Support checked it out and we finished. Again could be TurboTax or my system. Still think TurboTax does a good job and I got a refund so I'm happy.
Date published: 2023-03-14
Rated 4 out of 5 by from ok ok i used for years keeps getting more expensive every year
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo tax saves headaches I do wish turbo tax was completely free, but I suppose they have to make money like everyone else. Doing taxes on paper, the old way, is more difficult now especially if you don't own a printer. And personal tax preppers are expensive. So all in all Turbotax is the best!
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax is Excellent Tax Tool Very user friendly, easy to use. This tool provides user great help when filing tax return.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax & Live Chat R awesome! I had to live chat with Dave(?),he was awesome. I was on the verge of panic,he could tell,and assured me that there was nothing to worry about. He got the problem fixed and made me feel comfortable when I was feeling like an idiot.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax Provides All the Assistance I Need! I have been using TurboTax Home and Business for the past five years. I never thought I would be able to do my own taxes, but TurboTax provides step-by-step instructions and and easy navigation to allay my tax fears. I have been able to find the deductions and credits to maximize my tax return every year with the help of TurboTax! I highly recommend this product for anyone who wants the assurance and confidence to complete their own returns with the most desirable results.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax has improved every year, Easier to use. Gets easier to use every year. I have used e-file and once I remember to get our ID's it works great. Like the import feature for investments it is more accurate than my typing and faster.
Date published: 2023-03-14
Rated 5 out of 5 by from Great Service as long as it is FREEEEE!!!! ALL went well, and it was FREEEEEEEEEEEEEEEEEEEEEEEE
Date published: 2023-03-14
Rated 4 out of 5 by from Save money do your own taxes Everything was easy to navigate and the support team is awesome especially the last two agents I encountered simply amazing!
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 6411