TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo Tax is Great. Never needed to contact an agent.Your product is great.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax - Excellent choice Easy and simple and well guided during the prep process except the Review section. No detailed explanation and need to add some more guidance.
Date published: 2023-04-19
Rated 5 out of 5 by from Awesome experience -- once you get the info in the Easy to use, mostly. I don't have much else to say.
Date published: 2023-04-19
Rated 5 out of 5 by from So Easy Thank you Turbo Tax for making our tax filing so easy
Date published: 2023-04-19
Rated 5 out of 5 by from pretty easy For another year in a I am pleased with my experience using TurboTax. I love how it walks you through and looks at everything to make sure you get the best return possible, and that I can take care of everything from one place.
Date published: 2023-04-19
Rated 4 out of 5 by from Very good software Great software and very easy to use, but too many offers to buy MAX, was getting a little annoying....
Date published: 2023-04-19
Rated 1 out of 5 by from Cash grab service Will say how its free then towards the end will charge and not say exactly what's causing it, should also be free for military families, i will make sure to prepare taxes somewhere else next time. Then charge $119 for a $400 return
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax is great! Easy to use for filing out joint 2022 federal and state taxes!!
Date published: 2023-04-19
Rated 5 out of 5 by from The best tax prep TurboTax is the best tax preparation program IMHO. I have used four or five others, over the years, and when I have a complicated tax year, TurboTax is my go-to. Feedback: This year I did get into a bit of a question loop with turbotax, it kept wanting me to review stuff repeatedly and I was not sure why. Eventually I worked through it by guessing what was needed. It was the first time this happened and I still continue to rate this the best. Questions and guidance are very clear and they use lots of encouraging wording! I feel they know what they're doing and they give me confidence I'm doing it right. Thanks turbotax
Date published: 2023-04-19
Rated 5 out of 5 by from Always go with TurboTax I've used TurboTax since the beginning, and it just keeps getting better. Walks me through the complexity one step at a time (and my employment situation is at least marginally complex). Thank you!
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 641
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
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Rated 5 out of 5 by from Turbo Tax is Great. Never needed to contact an agent.Your product is great.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax - Excellent choice Easy and simple and well guided during the prep process except the Review section. No detailed explanation and need to add some more guidance.
Date published: 2023-04-19
Rated 5 out of 5 by from Awesome experience -- once you get the info in the Easy to use, mostly. I don't have much else to say.
Date published: 2023-04-19
Rated 5 out of 5 by from So Easy Thank you Turbo Tax for making our tax filing so easy
Date published: 2023-04-19
Rated 5 out of 5 by from pretty easy For another year in a I am pleased with my experience using TurboTax. I love how it walks you through and looks at everything to make sure you get the best return possible, and that I can take care of everything from one place.
Date published: 2023-04-19
Rated 4 out of 5 by from Very good software Great software and very easy to use, but too many offers to buy MAX, was getting a little annoying....
Date published: 2023-04-19
Rated 1 out of 5 by from Cash grab service Will say how its free then towards the end will charge and not say exactly what's causing it, should also be free for military families, i will make sure to prepare taxes somewhere else next time. Then charge $119 for a $400 return
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax is great! Easy to use for filing out joint 2022 federal and state taxes!!
Date published: 2023-04-19
Rated 5 out of 5 by from The best tax prep TurboTax is the best tax preparation program IMHO. I have used four or five others, over the years, and when I have a complicated tax year, TurboTax is my go-to. Feedback: This year I did get into a bit of a question loop with turbotax, it kept wanting me to review stuff repeatedly and I was not sure why. Eventually I worked through it by guessing what was needed. It was the first time this happened and I still continue to rate this the best. Questions and guidance are very clear and they use lots of encouraging wording! I feel they know what they're doing and they give me confidence I'm doing it right. Thanks turbotax
Date published: 2023-04-19
Rated 5 out of 5 by from Always go with TurboTax I've used TurboTax since the beginning, and it just keeps getting better. Walks me through the complexity one step at a time (and my employment situation is at least marginally complex). Thank you!
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 641