TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 4 out of 5 by from One Glitch Company info page, I selected Yes to Q-"Was there a change in ownership". It then did not show the page where I could enter the change in owner percentages. I had to call support and uninstall and re-download the software, only to have the same issue. When I tried to select No to the Q-"Was there a change in ownership?" then it let me enter the percent change during the year. This question need to be changed to "There was NO change in ownership"
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax Expert Help. I was helped by La Tonya. She was a blessing. I was freaking out. The system was not cooperating with me. And she calmed me down and with her help, I finished the race. She kept online to show me what I was missing. Great Job LaTonya?
Date published: 2021-05-17
Rated 3 out of 5 by from Getting more cumbersome every year When tax requirements/allowances change, for example temporary suspension of IRA RMD's because of Covid, TurboTax does not adjust carryover data from prior years so takes an arm and a leg to cancel/change certain forms.
Date published: 2021-05-17
Rated 3 out of 5 by from wasn'tpleased that the fee continue to change Fee continued to climb it would tell me a fee for what I needed then it would say that I needed to upgrade to get the same service that I already had.
Date published: 2021-05-17
Rated 5 out of 5 by from Love Me Some TurboTax I appreciate all that TurboTax has done for me over the years. The peace of mind that I have knowing that my taxes are being handled by a reputable organization. The steps are easy. If there are errors (which sometimes there are); they fix them. I truly like it.
Date published: 2021-05-17
Rated 5 out of 5 by from Great again I have been using Turbo tax for a few years and they always make things so easy.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax is best Just a little confusion with 401K vs individual IRAs caused me to go down wrong path.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax Made It Easy This is my third year filing my taxes with TurboTax. Each time has been a pleasant for this distressing task. I recommend it. Make it easy on yourself by putting all your tax documents into one folder and you are ready to file with this system.
Date published: 2021-05-17
Rated 1 out of 5 by from No free Easy to use but why is it labeled free when there is nooption to actually file free. If you want to file you have no other option other than to upgrade to proceed. I dont need the upgrade I just want to file!!!!!
Date published: 2021-05-17
Rated 5 out of 5 by from Clear and easy This is my fifth year filing with TurboTax, and the procedure is always clear and straightforward. The website does try to sell upgrades, so consider carefully.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 641
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from One Glitch Company info page, I selected Yes to Q-"Was there a change in ownership". It then did not show the page where I could enter the change in owner percentages. I had to call support and uninstall and re-download the software, only to have the same issue. When I tried to select No to the Q-"Was there a change in ownership?" then it let me enter the percent change during the year. This question need to be changed to "There was NO change in ownership"
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax Expert Help. I was helped by La Tonya. She was a blessing. I was freaking out. The system was not cooperating with me. And she calmed me down and with her help, I finished the race. She kept online to show me what I was missing. Great Job LaTonya?
Date published: 2021-05-17
Rated 3 out of 5 by from Getting more cumbersome every year When tax requirements/allowances change, for example temporary suspension of IRA RMD's because of Covid, TurboTax does not adjust carryover data from prior years so takes an arm and a leg to cancel/change certain forms.
Date published: 2021-05-17
Rated 3 out of 5 by from wasn'tpleased that the fee continue to change Fee continued to climb it would tell me a fee for what I needed then it would say that I needed to upgrade to get the same service that I already had.
Date published: 2021-05-17
Rated 5 out of 5 by from Love Me Some TurboTax I appreciate all that TurboTax has done for me over the years. The peace of mind that I have knowing that my taxes are being handled by a reputable organization. The steps are easy. If there are errors (which sometimes there are); they fix them. I truly like it.
Date published: 2021-05-17
Rated 5 out of 5 by from Great again I have been using Turbo tax for a few years and they always make things so easy.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax is best Just a little confusion with 401K vs individual IRAs caused me to go down wrong path.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax Made It Easy This is my third year filing my taxes with TurboTax. Each time has been a pleasant for this distressing task. I recommend it. Make it easy on yourself by putting all your tax documents into one folder and you are ready to file with this system.
Date published: 2021-05-17
Rated 1 out of 5 by from No free Easy to use but why is it labeled free when there is nooption to actually file free. If you want to file you have no other option other than to upgrade to proceed. I dont need the upgrade I just want to file!!!!!
Date published: 2021-05-17
Rated 5 out of 5 by from Clear and easy This is my fifth year filing with TurboTax, and the procedure is always clear and straightforward. The website does try to sell upgrades, so consider carefully.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 641