TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax makes things easy TurboTax simplifies tax filing and really helps you understand what every part of your tax return means. Always a breeze with TurboTax.
Date published: 2023-03-15
Rated 1 out of 5 by from Turbo Tax charges more than they advertise Dishonest to advertise that a charge is $20 and then charge you $25 for state return
Date published: 2023-03-15
Rated 3 out of 5 by from Never had Issues Till Now Everything was very smooth until the end when I was being charged for premium rather than the deluxe that I originally chose. My taxes are so straight forward and easy and I have no investments nor am I self employed. I have used Turbo Tax for years and have never had this problem and have never used premium. Really disappointed that couldn't be changed in the end. I ended up not getting the MAX add on like I normally do because of it.
Date published: 2023-03-15
Rated 5 out of 5 by from We love Turbo Tax We have used Turbo Tax for various family members as well as a business and have been very happy with them every year!
Date published: 2023-03-15
Rated 4 out of 5 by from long but good The experience was a little long but good. Frustrating in the beginning but okay after I learnt to use it.
Date published: 2023-03-15
Rated 5 out of 5 by from Thank you for making life so easy Turbo tax makes my life so easy to file my taxes. Especially as a young adult new to the big world lol
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax is easy! Been using Turbo taxt o file for the past 7 yrs. Now my daughters use it also.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax is a great service. Turbo Tax makes doing taxes efficient for the every day person.
Date published: 2023-03-15
Rated 5 out of 5 by from Great Experience Great experience, the system asks relevant questions. This helps you collect appropriate information.
Date published: 2023-03-15
Rated 3 out of 5 by from TurboTax got cutesy this year, not in a good way. Been using TurboTax since 2006. This was the first time I felt like I was playing a game aimed at 6th graders. It got too cutesy, too clever, too funner. This is taxes, this is money... Just keep it simple, plain and serious, Intuit.
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6393
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax makes things easy TurboTax simplifies tax filing and really helps you understand what every part of your tax return means. Always a breeze with TurboTax.
Date published: 2023-03-15
Rated 1 out of 5 by from Turbo Tax charges more than they advertise Dishonest to advertise that a charge is $20 and then charge you $25 for state return
Date published: 2023-03-15
Rated 3 out of 5 by from Never had Issues Till Now Everything was very smooth until the end when I was being charged for premium rather than the deluxe that I originally chose. My taxes are so straight forward and easy and I have no investments nor am I self employed. I have used Turbo Tax for years and have never had this problem and have never used premium. Really disappointed that couldn't be changed in the end. I ended up not getting the MAX add on like I normally do because of it.
Date published: 2023-03-15
Rated 5 out of 5 by from We love Turbo Tax We have used Turbo Tax for various family members as well as a business and have been very happy with them every year!
Date published: 2023-03-15
Rated 4 out of 5 by from long but good The experience was a little long but good. Frustrating in the beginning but okay after I learnt to use it.
Date published: 2023-03-15
Rated 5 out of 5 by from Thank you for making life so easy Turbo tax makes my life so easy to file my taxes. Especially as a young adult new to the big world lol
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax is easy! Been using Turbo taxt o file for the past 7 yrs. Now my daughters use it also.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax is a great service. Turbo Tax makes doing taxes efficient for the every day person.
Date published: 2023-03-15
Rated 5 out of 5 by from Great Experience Great experience, the system asks relevant questions. This helps you collect appropriate information.
Date published: 2023-03-15
Rated 3 out of 5 by from TurboTax got cutesy this year, not in a good way. Been using TurboTax since 2006. This was the first time I felt like I was playing a game aimed at 6th graders. It got too cutesy, too clever, too funner. This is taxes, this is money... Just keep it simple, plain and serious, Intuit.
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6393