TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo Tax is Awesome! I've been using Turbo Tax for years and it consistently exceeds my expectations. Thank you for creating a product that allows non-experts, like me, to get through this process without major meltdowns!
Date published: 2023-03-19
Rated 5 out of 5 by from Extremely easy, even with complex situations Turbotax makes it easy to manage a submition even when living outside the US for many years. Very impressed
Date published: 2023-03-19
Rated 5 out of 5 by from turbo very easy,did my taxes in less than a hour, will use again
Date published: 2023-03-19
Rated 5 out of 5 by from 2022 Tax Returns I've used TT for as long as I can remember. Some years are easier than others, but this year was very easy and more "intuitive" - no pun intended.
Date published: 2023-03-19
Rated 1 out of 5 by from Turbo Tax Over Charged Me! Turbo Tax charged me for Premium which I did not need, and there was no way to reverse this charge that I did not accrue! Will find new provider next year.
Date published: 2023-03-19
Rated 4 out of 5 by from Easy to use, but one drawback I think it is shameful to CHARGE an additional $39.00 to have Turbo Tax take the cost of the service from your refund.
Date published: 2023-03-19
Rated 5 out of 5 by from Fast, easy to understand and free! Very simple easy to use software that is responsive and gets my taxes done quickly
Date published: 2023-03-19
Rated 5 out of 5 by from YOU WON'T REGRET USING TURBO TAX! Absolutely the EASIEST WAY to prepare your taxes!!
Date published: 2023-03-19
Rated 5 out of 5 by from Thank you Turbo Tax I have been using Turbo Tax for decades. Awesome program!!!!
Date published: 2023-03-19
Rated 3 out of 5 by from Turbo Tax MAX did not cover lost $$ Form 8949 Turbo Tax MAX cost me $59 x 3 = $177 when I thought I was only going to pay $59. Was not clear and you do find out until the end and you can not back out. I lost -$10,037.60 in investments that was not covered in Turbo tax MAX that I e-filed on 3/19. What do I do now with no one to contact?
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 6372
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Awesome! I've been using Turbo Tax for years and it consistently exceeds my expectations. Thank you for creating a product that allows non-experts, like me, to get through this process without major meltdowns!
Date published: 2023-03-19
Rated 5 out of 5 by from Extremely easy, even with complex situations Turbotax makes it easy to manage a submition even when living outside the US for many years. Very impressed
Date published: 2023-03-19
Rated 5 out of 5 by from turbo very easy,did my taxes in less than a hour, will use again
Date published: 2023-03-19
Rated 5 out of 5 by from 2022 Tax Returns I've used TT for as long as I can remember. Some years are easier than others, but this year was very easy and more "intuitive" - no pun intended.
Date published: 2023-03-19
Rated 1 out of 5 by from Turbo Tax Over Charged Me! Turbo Tax charged me for Premium which I did not need, and there was no way to reverse this charge that I did not accrue! Will find new provider next year.
Date published: 2023-03-19
Rated 4 out of 5 by from Easy to use, but one drawback I think it is shameful to CHARGE an additional $39.00 to have Turbo Tax take the cost of the service from your refund.
Date published: 2023-03-19
Rated 5 out of 5 by from Fast, easy to understand and free! Very simple easy to use software that is responsive and gets my taxes done quickly
Date published: 2023-03-19
Rated 5 out of 5 by from YOU WON'T REGRET USING TURBO TAX! Absolutely the EASIEST WAY to prepare your taxes!!
Date published: 2023-03-19
Rated 5 out of 5 by from Thank you Turbo Tax I have been using Turbo Tax for decades. Awesome program!!!!
Date published: 2023-03-19
Rated 3 out of 5 by from Turbo Tax MAX did not cover lost $$ Form 8949 Turbo Tax MAX cost me $59 x 3 = $177 when I thought I was only going to pay $59. Was not clear and you do find out until the end and you can not back out. I lost -$10,037.60 in investments that was not covered in Turbo tax MAX that I e-filed on 3/19. What do I do now with no one to contact?
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 6372