TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Used it 9 years in a row now. Easy to use. Have used it 9 years in a row. Never been audited
Date published: 2023-03-15
Rated 4 out of 5 by from Turbo Tax Business - OK but a bit scary! Use of this download was relatively easy. However, we had two glitches, one serious! First, we had to open a new online intuit account (which is still telling us to start our personal taxes, even though we registered it for our SCorp). This was necessary to charge us for two additional packages, but did nothing to help us track our tax return submission or status. Second, we did have an error which caused the IRS to reject our return. However, turbotax/intuit never sent us an email informing us that we had an issue. Since we never received a confirmation email, we opened the business download and searched for return status. There we found a rejection and error. Fortunately it was on tax deadline day and we were able to fix it. We filed a week ahead of the deadline! Never an email of rejection or need to finish tax return. Very scary!!
Date published: 2023-03-15
Rated 5 out of 5 by from review easy to use and well explained for any questions regarding information requested
Date published: 2023-03-15
Rated 4 out of 5 by from Turbo Tax makes filing easy Just too many requests to upgrade. Filing is always accurate and easy.
Date published: 2023-03-15
Rated 5 out of 5 by from Tried and Trusted It was quick and efficient. I have used this for many many years. It has aways worked for me.
Date published: 2023-03-15
Rated 5 out of 5 by from Thorough but easy to use! I have used this software for the last twenty years, not one problem. Easy to use and always looking for deductions.
Date published: 2023-03-15
Rated 5 out of 5 by from turbo tax Great experience.......................................
Date published: 2023-03-15
Rated 5 out of 5 by from KRYSTAL TURBO TAZ THANK YOU KRYSTAL FOR YOUR HELP ONLINE, EVEN THOUGH I DIDN'T GET THE DEDUCTIONS I THOUGHT I WOULD SHE HELPED ME TO GET WHAT I COULD
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax is great!!! Fast and helpful! It didn’t take much time and was much better then going through a hassle.
Date published: 2023-03-15
Rated 5 out of 5 by from TurboTax is awesome Victor was very patient and friendly and knowledgeable
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6366
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Used it 9 years in a row now. Easy to use. Have used it 9 years in a row. Never been audited
Date published: 2023-03-15
Rated 4 out of 5 by from Turbo Tax Business - OK but a bit scary! Use of this download was relatively easy. However, we had two glitches, one serious! First, we had to open a new online intuit account (which is still telling us to start our personal taxes, even though we registered it for our SCorp). This was necessary to charge us for two additional packages, but did nothing to help us track our tax return submission or status. Second, we did have an error which caused the IRS to reject our return. However, turbotax/intuit never sent us an email informing us that we had an issue. Since we never received a confirmation email, we opened the business download and searched for return status. There we found a rejection and error. Fortunately it was on tax deadline day and we were able to fix it. We filed a week ahead of the deadline! Never an email of rejection or need to finish tax return. Very scary!!
Date published: 2023-03-15
Rated 5 out of 5 by from review easy to use and well explained for any questions regarding information requested
Date published: 2023-03-15
Rated 4 out of 5 by from Turbo Tax makes filing easy Just too many requests to upgrade. Filing is always accurate and easy.
Date published: 2023-03-15
Rated 5 out of 5 by from Tried and Trusted It was quick and efficient. I have used this for many many years. It has aways worked for me.
Date published: 2023-03-15
Rated 5 out of 5 by from Thorough but easy to use! I have used this software for the last twenty years, not one problem. Easy to use and always looking for deductions.
Date published: 2023-03-15
Rated 5 out of 5 by from turbo tax Great experience.......................................
Date published: 2023-03-15
Rated 5 out of 5 by from KRYSTAL TURBO TAZ THANK YOU KRYSTAL FOR YOUR HELP ONLINE, EVEN THOUGH I DIDN'T GET THE DEDUCTIONS I THOUGHT I WOULD SHE HELPED ME TO GET WHAT I COULD
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax is great!!! Fast and helpful! It didn’t take much time and was much better then going through a hassle.
Date published: 2023-03-15
Rated 5 out of 5 by from TurboTax is awesome Victor was very patient and friendly and knowledgeable
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6366