TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Exceptional navigation. Great tax e-filing software! I would recommend this software to my friends.
Date published: 2023-03-15
Rated 5 out of 5 by from Couldn't be much easier I have a small business and decided to file again for the second year with Turbo Tax and they make it extremely easy. You can either waste time telling an accountant all of your information or just put it into Turbo Tax yourself and see what your refund will be. Would highly recommend for anyone with a small business or simple return.
Date published: 2023-03-15
Rated 5 out of 5 by from Better than any tax professional I have used TurboTax is great. It takes every question out of filing and makes it so easy for me to get the best returns on my taxes.
Date published: 2023-03-15
Rated 3 out of 5 by from Easy to file but cost too much Turbotax is easy to use but it seems a little bit of overkill to charge $119 to upload 1 document from Robinhood. It took me about 30 seconds to complete and submit the form.
Date published: 2023-03-15
Rated 5 out of 5 by from TURBO TAX IS AWESOME GREAT EXPERIENCE! I WILL DEFINITELY USE THEM AGAIN NEXT YEAR!
Date published: 2023-03-15
Rated 4 out of 5 by from Review of Turbo Tax Premier Use of TurboTax was exceptional easy with the exception of issues with downloading information from my brokers. For some reason TurboTax could not link with the brokerage firms. After working with one of the brokerage firms, who worked with TurboTax, the issue was resolved, though it took about two weeks. Other than that, everything worked fine.
Date published: 2023-03-15
Rated 5 out of 5 by from Awesome Experience This was my first time using TurboTax. It lead me through the entire process and double and triple checked all the info. It was a pleasant experience.
Date published: 2023-03-15
Rated 3 out of 5 by from Q&A format without tax form visibility frustrating The software hides your actual tax forms until after you pay TurboTax fees at the end. It is easy to get tangled up with the Q&A format when you can't see how Turbo Tax is using the info to fill in the forms. I have used the software for more than 20 years, but I am getting more annoyed with Turbo Tax every year.
Date published: 2023-03-15
Rated 5 out of 5 by from Used it 9 years in a row now. Easy to use. Have used it 9 years in a row. Never been audited
Date published: 2023-03-15
Rated 4 out of 5 by from Turbo Tax Business - OK but a bit scary! Use of this download was relatively easy. However, we had two glitches, one serious! First, we had to open a new online intuit account (which is still telling us to start our personal taxes, even though we registered it for our SCorp). This was necessary to charge us for two additional packages, but did nothing to help us track our tax return submission or status. Second, we did have an error which caused the IRS to reject our return. However, turbotax/intuit never sent us an email informing us that we had an issue. Since we never received a confirmation email, we opened the business download and searched for return status. There we found a rejection and error. Fortunately it was on tax deadline day and we were able to fix it. We filed a week ahead of the deadline! Never an email of rejection or need to finish tax return. Very scary!!
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6348
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Exceptional navigation. Great tax e-filing software! I would recommend this software to my friends.
Date published: 2023-03-15
Rated 5 out of 5 by from Couldn't be much easier I have a small business and decided to file again for the second year with Turbo Tax and they make it extremely easy. You can either waste time telling an accountant all of your information or just put it into Turbo Tax yourself and see what your refund will be. Would highly recommend for anyone with a small business or simple return.
Date published: 2023-03-15
Rated 5 out of 5 by from Better than any tax professional I have used TurboTax is great. It takes every question out of filing and makes it so easy for me to get the best returns on my taxes.
Date published: 2023-03-15
Rated 3 out of 5 by from Easy to file but cost too much Turbotax is easy to use but it seems a little bit of overkill to charge $119 to upload 1 document from Robinhood. It took me about 30 seconds to complete and submit the form.
Date published: 2023-03-15
Rated 5 out of 5 by from TURBO TAX IS AWESOME GREAT EXPERIENCE! I WILL DEFINITELY USE THEM AGAIN NEXT YEAR!
Date published: 2023-03-15
Rated 4 out of 5 by from Review of Turbo Tax Premier Use of TurboTax was exceptional easy with the exception of issues with downloading information from my brokers. For some reason TurboTax could not link with the brokerage firms. After working with one of the brokerage firms, who worked with TurboTax, the issue was resolved, though it took about two weeks. Other than that, everything worked fine.
Date published: 2023-03-15
Rated 5 out of 5 by from Awesome Experience This was my first time using TurboTax. It lead me through the entire process and double and triple checked all the info. It was a pleasant experience.
Date published: 2023-03-15
Rated 3 out of 5 by from Q&A format without tax form visibility frustrating The software hides your actual tax forms until after you pay TurboTax fees at the end. It is easy to get tangled up with the Q&A format when you can't see how Turbo Tax is using the info to fill in the forms. I have used the software for more than 20 years, but I am getting more annoyed with Turbo Tax every year.
Date published: 2023-03-15
Rated 5 out of 5 by from Used it 9 years in a row now. Easy to use. Have used it 9 years in a row. Never been audited
Date published: 2023-03-15
Rated 4 out of 5 by from Turbo Tax Business - OK but a bit scary! Use of this download was relatively easy. However, we had two glitches, one serious! First, we had to open a new online intuit account (which is still telling us to start our personal taxes, even though we registered it for our SCorp). This was necessary to charge us for two additional packages, but did nothing to help us track our tax return submission or status. Second, we did have an error which caused the IRS to reject our return. However, turbotax/intuit never sent us an email informing us that we had an issue. Since we never received a confirmation email, we opened the business download and searched for return status. There we found a rejection and error. Fortunately it was on tax deadline day and we were able to fix it. We filed a week ahead of the deadline! Never an email of rejection or need to finish tax return. Very scary!!
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6348