TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 4 out of 5 by
Maria2023 from
turbo tax is ok
Turbo Tax is ok specially with your busy schedule. The only draw back is you are missing the live face to face contact and the way I contacted with my CPA expert is through messages. It is a little bit difficult and I do not have an immediate answers to my questions like in the face to face.
Date published: 2023-03-15
Rated 5 out of 5 by
WayneD2323 from
Fantastic!
Love the convenience, simplicity and up to date that Turbo Tax provides.
Date published: 2023-03-15
Rated 5 out of 5 by
KyleF7 from
Easy and helpful
10/10 recommend using Turbo Tax. They made it simple and easy.
Date published: 2023-03-15
Rated 5 out of 5 by
LitMom1 from
EASY
I asked my mom a tax question and she said, "You'll have to ask your accountant." HA! I'm my accountant! Filed in less than 2 hours and not unhappy with the fees.
Date published: 2023-03-15
Rated 4 out of 5 by
shaswa from
Couldn't call
The tax program was good. I couldn't talk to anybody I was disconnected and couldn't call back.
Date published: 2023-03-15
Rated 5 out of 5 by
Kljoo70 from
Easy to Use!
The ease of use is great. There was no jumping through hoops and trying to find some obscure piece of information on a W-2. In addition I could file the State taxes for free also.
Date published: 2023-03-15
Rated 3 out of 5 by
Fhfh from
turbotax is mediocre
Does not send text or email of tax acceptance in a timely manner. Still programmatic glitches in middle of March. Hard to report problems. Interest income on schedule B worksheet should provide for breaking down regular interest, treasury interest and municipal interest also bond premium and accrued interest) Now schedule B's need to be broken into two parts to accurately reflect these components. NYS data not transferred from previous year in full
Date published: 2023-03-15
Rated 5 out of 5 by
AshDfhdvsisbs from
The live expert was great
The live expert was kind and understanding of my situation. The self filling still needs work.
Date published: 2023-03-15
Rated 5 out of 5 by
Mugs1 from
Turbo Tax did it
For a first time do it myself tax prep it was fairly easy
Date published: 2023-03-15
Rated 5 out of 5 by
anwhitak from
Recommend TurboTax
Easy to use. I made a few mistakes along the way, but was quickly able to correct them.
All TurboTax® Offerings Reviews - Page 6347
Date published: 2023-03-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Maria2023 from
turbo tax is ok
Turbo Tax is ok specially with your busy schedule. The only draw back is you are missing the live face to face contact and the way I contacted with my CPA expert is through messages. It is a little bit difficult and I do not have an immediate answers to my questions like in the face to face.
Date published: 2023-03-15
Rated 5 out of 5 by
WayneD2323 from
Fantastic!
Love the convenience, simplicity and up to date that Turbo Tax provides.
Date published: 2023-03-15
Rated 5 out of 5 by
KyleF7 from
Easy and helpful
10/10 recommend using Turbo Tax. They made it simple and easy.
Date published: 2023-03-15
Rated 5 out of 5 by
LitMom1 from
EASY
I asked my mom a tax question and she said, "You'll have to ask your accountant." HA! I'm my accountant! Filed in less than 2 hours and not unhappy with the fees.
Date published: 2023-03-15
Rated 4 out of 5 by
shaswa from
Couldn't call
The tax program was good. I couldn't talk to anybody I was disconnected and couldn't call back.
Date published: 2023-03-15
Rated 5 out of 5 by
Kljoo70 from
Easy to Use!
The ease of use is great. There was no jumping through hoops and trying to find some obscure piece of information on a W-2. In addition I could file the State taxes for free also.
Date published: 2023-03-15
Rated 3 out of 5 by
Fhfh from
turbotax is mediocre
Does not send text or email of tax acceptance in a timely manner. Still programmatic glitches in middle of March. Hard to report problems. Interest income on schedule B worksheet should provide for breaking down regular interest, treasury interest and municipal interest also bond premium and accrued interest) Now schedule B's need to be broken into two parts to accurately reflect these components. NYS data not transferred from previous year in full
Date published: 2023-03-15
Rated 5 out of 5 by
AshDfhdvsisbs from
The live expert was great
The live expert was kind and understanding of my situation. The self filling still needs work.
Date published: 2023-03-15
Rated 5 out of 5 by
Mugs1 from
Turbo Tax did it
For a first time do it myself tax prep it was fairly easy
Date published: 2023-03-15
Rated 5 out of 5 by
anwhitak from
Recommend TurboTax
Easy to use. I made a few mistakes along the way, but was quickly able to correct them.
All TurboTax® Offerings Reviews - Page 6347
Date published: 2023-03-15