TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Wonderful Women Duo Assistance Charmaine and Amee both were absolute wonderful and helped put me at ease and calm me down when I was freaking out after another online company said they could do my taxes and we’re doing them as business taxes instead as a single person household one. I almost lost thousands of dollars by following through with that other program, but thankfully I found TurboTax and was able to get everything uploaded and done in 2 days!
Date published: 2023-03-15
Rated 2 out of 5 by from Turbotax is not very compatible with MAC I was unable to download my broker transactions due to some problem related to putting in my user id and password for the broker. They wanted to go through my Apple key chain. I spent 6 hours with Apple and Turbotax to resolve this. All failed. I used the advice of the community and succeeded.
Date published: 2023-03-15
Rated 1 out of 5 by from Go directly to the website or app OUTSTANDING SOFTWARE PROGRAM!!! I finished my return in under an hour! At first I went through Credit Karma and the program froze up. So then I went directly to the Turbo Tax website and then everything went back to normal. Don’t advise going thru a third party website like Credit Karma to do taxes. I got a much better response using the website
Date published: 2023-03-15
Rated 5 out of 5 by from Easy, Peasy, Lemon Squeezy I've been using TurboTax for a few years now and love it! I have autonomy over my own taxes and I get my refunds quickly. It's also very user friendly and easy to navigate. Thanks for another great tax season TurboTax!
Date published: 2023-03-15
Rated 5 out of 5 by from Couldn't do it w/o Turbo Tax I seriously would be lost w/o Turbo Tax! Plus using it every year saves me so much time so that my account and info can be moved on to the next year. It really helps me not forget anything important! And last year I started my own business. TT made it super easy to add all the important info and I was worried about it being difficult.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbotax is awesome I've used Turbotax for many years, both personal and business. It's awesome
Date published: 2023-03-15
Rated 5 out of 5 by from Quick and easy I've always had a fantastic experience with TurboTax - it's easy to get all of the tax information in, love that there's some electronic downloads for some of the information, and the Help is actually helpful. I'll continue to use it as long as I can!
Date published: 2023-03-15
Rated 5 out of 5 by from Good Experiance It was fast and easy. I would recommend this application to everyone
Date published: 2023-03-15
Rated 5 out of 5 by from I really TurboTax Simple to use and it walks you right through it. On the parts where I wasn't sure, I clicked for help which explained it to me.
Date published: 2023-03-15
Rated 5 out of 5 by from very good Worked my way through it, recognizes a lot from prior years. Took time entering data, as expected. Took time, but it's important. glad to be compliant. Happy customer again.
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6341
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Wonderful Women Duo Assistance Charmaine and Amee both were absolute wonderful and helped put me at ease and calm me down when I was freaking out after another online company said they could do my taxes and we’re doing them as business taxes instead as a single person household one. I almost lost thousands of dollars by following through with that other program, but thankfully I found TurboTax and was able to get everything uploaded and done in 2 days!
Date published: 2023-03-15
Rated 2 out of 5 by from Turbotax is not very compatible with MAC I was unable to download my broker transactions due to some problem related to putting in my user id and password for the broker. They wanted to go through my Apple key chain. I spent 6 hours with Apple and Turbotax to resolve this. All failed. I used the advice of the community and succeeded.
Date published: 2023-03-15
Rated 1 out of 5 by from Go directly to the website or app OUTSTANDING SOFTWARE PROGRAM!!! I finished my return in under an hour! At first I went through Credit Karma and the program froze up. So then I went directly to the Turbo Tax website and then everything went back to normal. Don’t advise going thru a third party website like Credit Karma to do taxes. I got a much better response using the website
Date published: 2023-03-15
Rated 5 out of 5 by from Easy, Peasy, Lemon Squeezy I've been using TurboTax for a few years now and love it! I have autonomy over my own taxes and I get my refunds quickly. It's also very user friendly and easy to navigate. Thanks for another great tax season TurboTax!
Date published: 2023-03-15
Rated 5 out of 5 by from Couldn't do it w/o Turbo Tax I seriously would be lost w/o Turbo Tax! Plus using it every year saves me so much time so that my account and info can be moved on to the next year. It really helps me not forget anything important! And last year I started my own business. TT made it super easy to add all the important info and I was worried about it being difficult.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbotax is awesome I've used Turbotax for many years, both personal and business. It's awesome
Date published: 2023-03-15
Rated 5 out of 5 by from Quick and easy I've always had a fantastic experience with TurboTax - it's easy to get all of the tax information in, love that there's some electronic downloads for some of the information, and the Help is actually helpful. I'll continue to use it as long as I can!
Date published: 2023-03-15
Rated 5 out of 5 by from Good Experiance It was fast and easy. I would recommend this application to everyone
Date published: 2023-03-15
Rated 5 out of 5 by from I really TurboTax Simple to use and it walks you right through it. On the parts where I wasn't sure, I clicked for help which explained it to me.
Date published: 2023-03-15
Rated 5 out of 5 by from very good Worked my way through it, recognizes a lot from prior years. Took time entering data, as expected. Took time, but it's important. glad to be compliant. Happy customer again.
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6341