TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
cbv9459 from
Turbo tax worked, but not without a bit of stress
This year had new items and because I had never had them before, Turbo Tax did not ask about them - or give me a good way to find/remember to include those items. I would have liked to be able to see the forms before they were ready to file...it gave me a bit of anxiety about whether I would need to send more for self-employment.
Date published: 2023-03-15
Rated 5 out of 5 by
joethefarmer from
TurboTax self employed business works for me
Needed help understanding schedule K-1 box 16 entry from my LLC partnership
Date published: 2023-03-15
Rated 5 out of 5 by
jtingle from
Paul with Turbo tax
Paul was great and recommend his services every year.
Date published: 2023-03-15
Rated 5 out of 5 by
jp3095 from
turbo tax was great
The process was very easy and the staff were friendly and helpful
Date published: 2023-03-15
Rated 1 out of 5 by
spffff from
very poor product getting worse by year
product very slow, menu options takes forever to open up not clear information on K1 support is not great either
Date published: 2023-03-15
Rated 5 out of 5 by
JessS5 from
Expensive but helpful
The customer service is excellent and I will never use anything besides TurboTax for ease of use and being able to do it at home. The tax expert was fantastic but the cost of deluxe is very high. If my return were less complicated this year I would have self filed on TurboTax which is what I will do next year.
Date published: 2023-03-15
Rated 5 out of 5 by
WAlbin56 from
Wonderful TurboTax Live Expert!
Hansel was well worth the $129 fee in quickly resolving the problem.
Date published: 2023-03-15
Rated 5 out of 5 by
BigDaddy2Hottie from
Quick and easy
Quick and easy. Quick and easy. Quick and easy. Quick and easy
Date published: 2023-03-15
Rated 5 out of 5 by
TJJohns2112 from
Great Experience
This was my first time using TURBO TAX LIVE. It was perfect.
Date published: 2023-03-15
Rated 5 out of 5 by
No1Cupcake from
Turbo Tax is my "go to" tax preparer software.
When I use Turbo Tax, I feel confident that my return is correct. I was also able to get help from a tax preparer on the phone which is worth every penny!
All TurboTax® Offerings Reviews - Page 6335
Date published: 2023-03-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
cbv9459 from
Turbo tax worked, but not without a bit of stress
This year had new items and because I had never had them before, Turbo Tax did not ask about them - or give me a good way to find/remember to include those items. I would have liked to be able to see the forms before they were ready to file...it gave me a bit of anxiety about whether I would need to send more for self-employment.
Date published: 2023-03-15
Rated 5 out of 5 by
joethefarmer from
TurboTax self employed business works for me
Needed help understanding schedule K-1 box 16 entry from my LLC partnership
Date published: 2023-03-15
Rated 5 out of 5 by
jtingle from
Paul with Turbo tax
Paul was great and recommend his services every year.
Date published: 2023-03-15
Rated 5 out of 5 by
jp3095 from
turbo tax was great
The process was very easy and the staff were friendly and helpful
Date published: 2023-03-15
Rated 1 out of 5 by
spffff from
very poor product getting worse by year
product very slow, menu options takes forever to open up not clear information on K1 support is not great either
Date published: 2023-03-15
Rated 5 out of 5 by
JessS5 from
Expensive but helpful
The customer service is excellent and I will never use anything besides TurboTax for ease of use and being able to do it at home. The tax expert was fantastic but the cost of deluxe is very high. If my return were less complicated this year I would have self filed on TurboTax which is what I will do next year.
Date published: 2023-03-15
Rated 5 out of 5 by
WAlbin56 from
Wonderful TurboTax Live Expert!
Hansel was well worth the $129 fee in quickly resolving the problem.
Date published: 2023-03-15
Rated 5 out of 5 by
BigDaddy2Hottie from
Quick and easy
Quick and easy. Quick and easy. Quick and easy. Quick and easy
Date published: 2023-03-15
Rated 5 out of 5 by
TJJohns2112 from
Great Experience
This was my first time using TURBO TAX LIVE. It was perfect.
Date published: 2023-03-15
Rated 5 out of 5 by
No1Cupcake from
Turbo Tax is my "go to" tax preparer software.
When I use Turbo Tax, I feel confident that my return is correct. I was also able to get help from a tax preparer on the phone which is worth every penny!
All TurboTax® Offerings Reviews - Page 6335
Date published: 2023-03-15