TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Turbo tax worked, but not without a bit of stress This year had new items and because I had never had them before, Turbo Tax did not ask about them - or give me a good way to find/remember to include those items. I would have liked to be able to see the forms before they were ready to file...it gave me a bit of anxiety about whether I would need to send more for self-employment.
Date published: 2023-03-15
Rated 5 out of 5 by from TurboTax self employed business works for me Needed help understanding schedule K-1 box 16 entry from my LLC partnership
Date published: 2023-03-15
Rated 5 out of 5 by from Paul with Turbo tax Paul was great and recommend his services every year.
Date published: 2023-03-15
Rated 5 out of 5 by from turbo tax was great The process was very easy and the staff were friendly and helpful
Date published: 2023-03-15
Rated 1 out of 5 by from very poor product getting worse by year product very slow, menu options takes forever to open up not clear information on K1 support is not great either
Date published: 2023-03-15
Rated 5 out of 5 by from Expensive but helpful The customer service is excellent and I will never use anything besides TurboTax for ease of use and being able to do it at home. The tax expert was fantastic but the cost of deluxe is very high. If my return were less complicated this year I would have self filed on TurboTax which is what I will do next year.
Date published: 2023-03-15
Rated 5 out of 5 by from Wonderful TurboTax Live Expert! Hansel was well worth the $129 fee in quickly resolving the problem.
Date published: 2023-03-15
Rated 5 out of 5 by from Quick and easy Quick and easy. Quick and easy. Quick and easy. Quick and easy
Date published: 2023-03-15
Rated 5 out of 5 by from Great Experience This was my first time using TURBO TAX LIVE. It was perfect.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax is my "go to" tax preparer software. When I use Turbo Tax, I feel confident that my return is correct. I was also able to get help from a tax preparer on the phone which is worth every penny!
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6335
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo tax worked, but not without a bit of stress This year had new items and because I had never had them before, Turbo Tax did not ask about them - or give me a good way to find/remember to include those items. I would have liked to be able to see the forms before they were ready to file...it gave me a bit of anxiety about whether I would need to send more for self-employment.
Date published: 2023-03-15
Rated 5 out of 5 by from TurboTax self employed business works for me Needed help understanding schedule K-1 box 16 entry from my LLC partnership
Date published: 2023-03-15
Rated 5 out of 5 by from Paul with Turbo tax Paul was great and recommend his services every year.
Date published: 2023-03-15
Rated 5 out of 5 by from turbo tax was great The process was very easy and the staff were friendly and helpful
Date published: 2023-03-15
Rated 1 out of 5 by from very poor product getting worse by year product very slow, menu options takes forever to open up not clear information on K1 support is not great either
Date published: 2023-03-15
Rated 5 out of 5 by from Expensive but helpful The customer service is excellent and I will never use anything besides TurboTax for ease of use and being able to do it at home. The tax expert was fantastic but the cost of deluxe is very high. If my return were less complicated this year I would have self filed on TurboTax which is what I will do next year.
Date published: 2023-03-15
Rated 5 out of 5 by from Wonderful TurboTax Live Expert! Hansel was well worth the $129 fee in quickly resolving the problem.
Date published: 2023-03-15
Rated 5 out of 5 by from Quick and easy Quick and easy. Quick and easy. Quick and easy. Quick and easy
Date published: 2023-03-15
Rated 5 out of 5 by from Great Experience This was my first time using TURBO TAX LIVE. It was perfect.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax is my "go to" tax preparer software. When I use Turbo Tax, I feel confident that my return is correct. I was also able to get help from a tax preparer on the phone which is worth every penny!
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6335