TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

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Rated 2 out of 5 by from Bugs & missing tools for Trust return I was disappointed once again with how poorly TT Business handled our Special Needs Trust taxes. - The Business and Trust package is missing a straightforward way to enter Required Minimum Distribution (income) from an IRA or Inherited IRA with its corresponding federal tax withholding. - You still haven't added the feature to download investment forms like 1099-INT, 1099-Div or 1099-B from major brokerage companies. - When manually entering Investment 1099 data, most (but not all) Step by Step forms assume a blank box is a "0" while others require me to actually enter a "0". One of my 3 Interest and Dividend worksheets repeatedly failed the error check which I finally fixed by going back and entering "0" in each blank field for one of my 1099-Div entries. For some reason, the other two 1099s did not need me to enter all the "0s". Meanwhile, the Interest and Dividend worksheet developed multiple double blank lines for each attempt to enter the "0" where the error check sent me. They filled up the allocated space and generated the message "See Dividend Stmt".
Date published: 2023-03-15
Rated 5 out of 5 by from Easy to understand instructions I left off business income after filing my returns. It was simple to amend US and state returns! AT NO ADDITIONAL COST.
Date published: 2023-03-15
Rated 5 out of 5 by from Let Turbo Tax do the work saves you aggrivation 30 year user of Turbo Tax always intuitive always helpful easy to use.
Date published: 2023-03-15
Rated 5 out of 5 by from Tax Year 2022 is Outstanding! Turbo Tax has once again created an outstanding product!
Date published: 2023-03-15
Rated 5 out of 5 by from Can Do. Once we got past understanding the vocabulary, we were doing well. I especially like that our last years return helped with this year's return. Also helpful, is that it will help with corrections.
Date published: 2023-03-15
Rated 5 out of 5 by from TurboTax is phenomenal 1st time doing it by myself with the guidance of TurboTax made it very easy
Date published: 2023-03-15
Rated 5 out of 5 by from First Time First time filing with Turbo Tax. Overall the experience was pleasant.
Date published: 2023-03-15
Rated 4 out of 5 by from was hard for me Had a hard time but finally get it. thanks for the help.
Date published: 2023-03-15
Rated 4 out of 5 by from Good, but room for improvement Had to make several calls to customer service. The automated phone process was simple sometimes and difficult other times. The step by step often wanted numbers to be added. However, if you enter -0- forms may auto populate. This resulted in me making a call to learn how to delete a form. This could have been prevented by not allowing -0- or having -0- result in the form not auto populating.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax is awesome Everyone was great from Vickie to Beatrice. Very Professional, nice and thorough.
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6334
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Bugs & missing tools for Trust return I was disappointed once again with how poorly TT Business handled our Special Needs Trust taxes. - The Business and Trust package is missing a straightforward way to enter Required Minimum Distribution (income) from an IRA or Inherited IRA with its corresponding federal tax withholding. - You still haven't added the feature to download investment forms like 1099-INT, 1099-Div or 1099-B from major brokerage companies. - When manually entering Investment 1099 data, most (but not all) Step by Step forms assume a blank box is a "0" while others require me to actually enter a "0". One of my 3 Interest and Dividend worksheets repeatedly failed the error check which I finally fixed by going back and entering "0" in each blank field for one of my 1099-Div entries. For some reason, the other two 1099s did not need me to enter all the "0s". Meanwhile, the Interest and Dividend worksheet developed multiple double blank lines for each attempt to enter the "0" where the error check sent me. They filled up the allocated space and generated the message "See Dividend Stmt".
Date published: 2023-03-15
Rated 5 out of 5 by from Easy to understand instructions I left off business income after filing my returns. It was simple to amend US and state returns! AT NO ADDITIONAL COST.
Date published: 2023-03-15
Rated 5 out of 5 by from Let Turbo Tax do the work saves you aggrivation 30 year user of Turbo Tax always intuitive always helpful easy to use.
Date published: 2023-03-15
Rated 5 out of 5 by from Tax Year 2022 is Outstanding! Turbo Tax has once again created an outstanding product!
Date published: 2023-03-15
Rated 5 out of 5 by from Can Do. Once we got past understanding the vocabulary, we were doing well. I especially like that our last years return helped with this year's return. Also helpful, is that it will help with corrections.
Date published: 2023-03-15
Rated 5 out of 5 by from TurboTax is phenomenal 1st time doing it by myself with the guidance of TurboTax made it very easy
Date published: 2023-03-15
Rated 5 out of 5 by from First Time First time filing with Turbo Tax. Overall the experience was pleasant.
Date published: 2023-03-15
Rated 4 out of 5 by from was hard for me Had a hard time but finally get it. thanks for the help.
Date published: 2023-03-15
Rated 4 out of 5 by from Good, but room for improvement Had to make several calls to customer service. The automated phone process was simple sometimes and difficult other times. The step by step often wanted numbers to be added. However, if you enter -0- forms may auto populate. This resulted in me making a call to learn how to delete a form. This could have been prevented by not allowing -0- or having -0- result in the form not auto populating.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax is awesome Everyone was great from Vickie to Beatrice. Very Professional, nice and thorough.
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6334