TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 2 out of 5 by from Not user friendly Payment was very deceiving. Asked for a refund of the 119 due to that. I didn't choose the option though it still charged me. Took a long time to go through all of the steps to complete the taxes.
Date published: 2023-03-15
Rated 5 out of 5 by from Fast and Reliable Surprising how you could do your taxes with a certified tax accountant in a couple of hours or less if you have all the documents ready to go. I had a bit of a complex situation but the expert explained everything in details and was able to file my return the next day!
Date published: 2023-03-15
Rated 5 out of 5 by from Awesome Turbo Tax Great product easy to use and quick you do not need to be a tax pro to use
Date published: 2023-03-15
Rated 5 out of 5 by from Grateful for TurboTax Business Was able to file in less than 2 hours from start to finish using just my balance sheet and accounts payable and accounts receivable reports.
Date published: 2023-03-15
Rated 5 out of 5 by from Great App Its my 2nd year doing my taxes with Turbo Tax And I Love it
Date published: 2023-03-15
Rated 3 out of 5 by from Turbo Tax Filing The experience was OK. But for whatever reason, I was not able to E-File my taxes, and the portal didn't explain why. That was a bummer for me, thus the reason for an average score.
Date published: 2023-03-15
Rated 5 out of 5 by from Best! Quick and easy with such efficiency. Really appreciate how non-stressful Turbotax handles filing taxes.
Date published: 2023-03-15
Rated 1 out of 5 by from Frustrating bugs Too little info on QBIs, sure I left money on the table. Entering info on PPP Loan caused error on M-1 worksheet so couldn't file electronically. Had to remove and re-enter. Problem noted in community in January and the program was not fixed in time to file taxes electronically when due. Frustrating.
Date published: 2023-03-15
Rated 5 out of 5 by from TurboTax walks you through every step TurboTax walked me through every step I had paid an accountant for over the years.
Date published: 2023-03-15
Rated 5 out of 5 by from Powerful and sophisticated tool It really gets the job done, especially when dealing with multiple Fidelity financial management accounts. There are times when it gets obscure, such as explaining how it arrived at the calculated Colorado pension and IRA exemption amounts. I'm still scratching my head. Otherwise, it was great to work with, which I've been doing for decades.
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6333
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Not user friendly Payment was very deceiving. Asked for a refund of the 119 due to that. I didn't choose the option though it still charged me. Took a long time to go through all of the steps to complete the taxes.
Date published: 2023-03-15
Rated 5 out of 5 by from Fast and Reliable Surprising how you could do your taxes with a certified tax accountant in a couple of hours or less if you have all the documents ready to go. I had a bit of a complex situation but the expert explained everything in details and was able to file my return the next day!
Date published: 2023-03-15
Rated 5 out of 5 by from Awesome Turbo Tax Great product easy to use and quick you do not need to be a tax pro to use
Date published: 2023-03-15
Rated 5 out of 5 by from Grateful for TurboTax Business Was able to file in less than 2 hours from start to finish using just my balance sheet and accounts payable and accounts receivable reports.
Date published: 2023-03-15
Rated 5 out of 5 by from Great App Its my 2nd year doing my taxes with Turbo Tax And I Love it
Date published: 2023-03-15
Rated 3 out of 5 by from Turbo Tax Filing The experience was OK. But for whatever reason, I was not able to E-File my taxes, and the portal didn't explain why. That was a bummer for me, thus the reason for an average score.
Date published: 2023-03-15
Rated 5 out of 5 by from Best! Quick and easy with such efficiency. Really appreciate how non-stressful Turbotax handles filing taxes.
Date published: 2023-03-15
Rated 1 out of 5 by from Frustrating bugs Too little info on QBIs, sure I left money on the table. Entering info on PPP Loan caused error on M-1 worksheet so couldn't file electronically. Had to remove and re-enter. Problem noted in community in January and the program was not fixed in time to file taxes electronically when due. Frustrating.
Date published: 2023-03-15
Rated 5 out of 5 by from TurboTax walks you through every step TurboTax walked me through every step I had paid an accountant for over the years.
Date published: 2023-03-15
Rated 5 out of 5 by from Powerful and sophisticated tool It really gets the job done, especially when dealing with multiple Fidelity financial management accounts. There are times when it gets obscure, such as explaining how it arrived at the calculated Colorado pension and IRA exemption amounts. I'm still scratching my head. Otherwise, it was great to work with, which I've been doing for decades.
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6333