TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
tml4027 from
Not user friendly
Payment was very deceiving. Asked for a refund of the 119 due to that. I didn't choose the option though it still charged me. Took a long time to go through all of the steps to complete the taxes.
Date published: 2023-03-15
Rated 5 out of 5 by
EbenH from
Fast and Reliable
Surprising how you could do your taxes with a certified tax accountant in a couple of hours or less if you have all the documents ready to go. I had a bit of a complex situation but the expert explained everything in details and was able to file my return the next day!
Date published: 2023-03-15
Rated 5 out of 5 by
thank God taxes done from
Awesome Turbo Tax
Great product easy to use and quick you do not need to be a tax pro to use
Date published: 2023-03-15
Rated 5 out of 5 by
ckunderd from
Grateful for TurboTax Business
Was able to file in less than 2 hours from start to finish using just my balance sheet and accounts payable and accounts receivable reports.
Date published: 2023-03-15
Rated 5 out of 5 by
TyRock from
Great App
Its my 2nd year doing my taxes with Turbo Tax And I Love it
Date published: 2023-03-15
Rated 3 out of 5 by
Big Wheel from
Turbo Tax Filing
The experience was OK. But for whatever reason, I was not able to E-File my taxes, and the portal didn't explain why. That was a bummer for me, thus the reason for an average score.
Date published: 2023-03-15
Rated 5 out of 5 by
mervmia from
Best!
Quick and easy with such efficiency. Really appreciate how non-stressful Turbotax handles filing taxes.
Date published: 2023-03-15
Rated 1 out of 5 by
Loan Ranger from
Frustrating bugs
Too little info on QBIs, sure I left money on the table. Entering info on PPP Loan caused error on M-1 worksheet so couldn't file electronically. Had to remove and re-enter. Problem noted in community in January and the program was not fixed in time to file taxes electronically when due. Frustrating.
Date published: 2023-03-15
Rated 5 out of 5 by
Happy User from
TurboTax walks you through every step
TurboTax walked me through every step I had paid an accountant for over the years.
Date published: 2023-03-15
Rated 5 out of 5 by
Casaman from
Powerful and sophisticated tool
It really gets the job done, especially when dealing with multiple Fidelity financial management accounts. There are times when it gets obscure, such as explaining how it arrived at the calculated Colorado pension and IRA exemption amounts. I'm still scratching my head. Otherwise, it was great to work with, which I've been doing for decades.
All TurboTax® Offerings Reviews - Page 6333
Date published: 2023-03-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
tml4027 from
Not user friendly
Payment was very deceiving. Asked for a refund of the 119 due to that. I didn't choose the option though it still charged me. Took a long time to go through all of the steps to complete the taxes.
Date published: 2023-03-15
Rated 5 out of 5 by
EbenH from
Fast and Reliable
Surprising how you could do your taxes with a certified tax accountant in a couple of hours or less if you have all the documents ready to go. I had a bit of a complex situation but the expert explained everything in details and was able to file my return the next day!
Date published: 2023-03-15
Rated 5 out of 5 by
thank God taxes done from
Awesome Turbo Tax
Great product easy to use and quick you do not need to be a tax pro to use
Date published: 2023-03-15
Rated 5 out of 5 by
ckunderd from
Grateful for TurboTax Business
Was able to file in less than 2 hours from start to finish using just my balance sheet and accounts payable and accounts receivable reports.
Date published: 2023-03-15
Rated 5 out of 5 by
TyRock from
Great App
Its my 2nd year doing my taxes with Turbo Tax And I Love it
Date published: 2023-03-15
Rated 3 out of 5 by
Big Wheel from
Turbo Tax Filing
The experience was OK. But for whatever reason, I was not able to E-File my taxes, and the portal didn't explain why. That was a bummer for me, thus the reason for an average score.
Date published: 2023-03-15
Rated 5 out of 5 by
mervmia from
Best!
Quick and easy with such efficiency. Really appreciate how non-stressful Turbotax handles filing taxes.
Date published: 2023-03-15
Rated 1 out of 5 by
Loan Ranger from
Frustrating bugs
Too little info on QBIs, sure I left money on the table. Entering info on PPP Loan caused error on M-1 worksheet so couldn't file electronically. Had to remove and re-enter. Problem noted in community in January and the program was not fixed in time to file taxes electronically when due. Frustrating.
Date published: 2023-03-15
Rated 5 out of 5 by
Happy User from
TurboTax walks you through every step
TurboTax walked me through every step I had paid an accountant for over the years.
Date published: 2023-03-15
Rated 5 out of 5 by
Casaman from
Powerful and sophisticated tool
It really gets the job done, especially when dealing with multiple Fidelity financial management accounts. There are times when it gets obscure, such as explaining how it arrived at the calculated Colorado pension and IRA exemption amounts. I'm still scratching my head. Otherwise, it was great to work with, which I've been doing for decades.
All TurboTax® Offerings Reviews - Page 6333
Date published: 2023-03-15