TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Grateful for TurboTax Business Was able to file in less than 2 hours from start to finish using just my balance sheet and accounts payable and accounts receivable reports.
Date published: 2023-03-15
Rated 5 out of 5 by from Great App Its my 2nd year doing my taxes with Turbo Tax And I Love it
Date published: 2023-03-15
Rated 3 out of 5 by from Turbo Tax Filing The experience was OK. But for whatever reason, I was not able to E-File my taxes, and the portal didn't explain why. That was a bummer for me, thus the reason for an average score.
Date published: 2023-03-15
Rated 5 out of 5 by from Best! Quick and easy with such efficiency. Really appreciate how non-stressful Turbotax handles filing taxes.
Date published: 2023-03-15
Rated 1 out of 5 by from Frustrating bugs Too little info on QBIs, sure I left money on the table. Entering info on PPP Loan caused error on M-1 worksheet so couldn't file electronically. Had to remove and re-enter. Problem noted in community in January and the program was not fixed in time to file taxes electronically when due. Frustrating.
Date published: 2023-03-15
Rated 5 out of 5 by from TurboTax walks you through every step TurboTax walked me through every step I had paid an accountant for over the years.
Date published: 2023-03-15
Rated 5 out of 5 by from Powerful and sophisticated tool It really gets the job done, especially when dealing with multiple Fidelity financial management accounts. There are times when it gets obscure, such as explaining how it arrived at the calculated Colorado pension and IRA exemption amounts. I'm still scratching my head. Otherwise, it was great to work with, which I've been doing for decades.
Date published: 2023-03-15
Rated 1 out of 5 by from Won't accept my State payer's ID number Won't accept my State payer's ID number that appears on my 1099
Date published: 2023-03-15
Rated 5 out of 5 by from TurboTax Live is Awesome! Kyle from TurboTax Live was awesome he stayed on the phone with me the whole time I was having a problem and never once tried to end the call when I wasn't ready or make me feel rushed he is awesome and great customer service!
Date published: 2023-03-15
Rated 5 out of 5 by from Tax Help and Easy Breezy Winston was exceptional in helping when I needed a little clarity.
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6329
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Grateful for TurboTax Business Was able to file in less than 2 hours from start to finish using just my balance sheet and accounts payable and accounts receivable reports.
Date published: 2023-03-15
Rated 5 out of 5 by from Great App Its my 2nd year doing my taxes with Turbo Tax And I Love it
Date published: 2023-03-15
Rated 3 out of 5 by from Turbo Tax Filing The experience was OK. But for whatever reason, I was not able to E-File my taxes, and the portal didn't explain why. That was a bummer for me, thus the reason for an average score.
Date published: 2023-03-15
Rated 5 out of 5 by from Best! Quick and easy with such efficiency. Really appreciate how non-stressful Turbotax handles filing taxes.
Date published: 2023-03-15
Rated 1 out of 5 by from Frustrating bugs Too little info on QBIs, sure I left money on the table. Entering info on PPP Loan caused error on M-1 worksheet so couldn't file electronically. Had to remove and re-enter. Problem noted in community in January and the program was not fixed in time to file taxes electronically when due. Frustrating.
Date published: 2023-03-15
Rated 5 out of 5 by from TurboTax walks you through every step TurboTax walked me through every step I had paid an accountant for over the years.
Date published: 2023-03-15
Rated 5 out of 5 by from Powerful and sophisticated tool It really gets the job done, especially when dealing with multiple Fidelity financial management accounts. There are times when it gets obscure, such as explaining how it arrived at the calculated Colorado pension and IRA exemption amounts. I'm still scratching my head. Otherwise, it was great to work with, which I've been doing for decades.
Date published: 2023-03-15
Rated 1 out of 5 by from Won't accept my State payer's ID number Won't accept my State payer's ID number that appears on my 1099
Date published: 2023-03-15
Rated 5 out of 5 by from TurboTax Live is Awesome! Kyle from TurboTax Live was awesome he stayed on the phone with me the whole time I was having a problem and never once tried to end the call when I wasn't ready or make me feel rushed he is awesome and great customer service!
Date published: 2023-03-15
Rated 5 out of 5 by from Tax Help and Easy Breezy Winston was exceptional in helping when I needed a little clarity.
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6329