TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
ckunderd from
Grateful for TurboTax Business
Was able to file in less than 2 hours from start to finish using just my balance sheet and accounts payable and accounts receivable reports.
Date published: 2023-03-15
Rated 5 out of 5 by
TyRock from
Great App
Its my 2nd year doing my taxes with Turbo Tax And I Love it
Date published: 2023-03-15
Rated 3 out of 5 by
Big Wheel from
Turbo Tax Filing
The experience was OK. But for whatever reason, I was not able to E-File my taxes, and the portal didn't explain why. That was a bummer for me, thus the reason for an average score.
Date published: 2023-03-15
Rated 5 out of 5 by
mervmia from
Best!
Quick and easy with such efficiency. Really appreciate how non-stressful Turbotax handles filing taxes.
Date published: 2023-03-15
Rated 1 out of 5 by
Loan Ranger from
Frustrating bugs
Too little info on QBIs, sure I left money on the table. Entering info on PPP Loan caused error on M-1 worksheet so couldn't file electronically. Had to remove and re-enter. Problem noted in community in January and the program was not fixed in time to file taxes electronically when due. Frustrating.
Date published: 2023-03-15
Rated 5 out of 5 by
Happy User from
TurboTax walks you through every step
TurboTax walked me through every step I had paid an accountant for over the years.
Date published: 2023-03-15
Rated 5 out of 5 by
Casaman from
Powerful and sophisticated tool
It really gets the job done, especially when dealing with multiple Fidelity financial management accounts. There are times when it gets obscure, such as explaining how it arrived at the calculated Colorado pension and IRA exemption amounts. I'm still scratching my head. Otherwise, it was great to work with, which I've been doing for decades.
Date published: 2023-03-15
Rated 1 out of 5 by
Grumpy1937 from
Won't accept my State payer's ID number
Won't accept my State payer's ID number that appears on my 1099
Date published: 2023-03-15
Rated 5 out of 5 by
ErikaHart1547 from
TurboTax Live is Awesome!
Kyle from TurboTax Live was awesome he stayed on the phone with me the whole time I was having a problem and never once tried to end the call when I wasn't ready or make me feel rushed he is awesome and great customer service!
Date published: 2023-03-15
Rated 5 out of 5 by
Tree4me from
Tax Help and Easy Breezy
Winston was exceptional in helping when I needed a little clarity.
All TurboTax® Offerings Reviews - Page 6329
Date published: 2023-03-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
ckunderd from
Grateful for TurboTax Business
Was able to file in less than 2 hours from start to finish using just my balance sheet and accounts payable and accounts receivable reports.
Date published: 2023-03-15
Rated 5 out of 5 by
TyRock from
Great App
Its my 2nd year doing my taxes with Turbo Tax And I Love it
Date published: 2023-03-15
Rated 3 out of 5 by
Big Wheel from
Turbo Tax Filing
The experience was OK. But for whatever reason, I was not able to E-File my taxes, and the portal didn't explain why. That was a bummer for me, thus the reason for an average score.
Date published: 2023-03-15
Rated 5 out of 5 by
mervmia from
Best!
Quick and easy with such efficiency. Really appreciate how non-stressful Turbotax handles filing taxes.
Date published: 2023-03-15
Rated 1 out of 5 by
Loan Ranger from
Frustrating bugs
Too little info on QBIs, sure I left money on the table. Entering info on PPP Loan caused error on M-1 worksheet so couldn't file electronically. Had to remove and re-enter. Problem noted in community in January and the program was not fixed in time to file taxes electronically when due. Frustrating.
Date published: 2023-03-15
Rated 5 out of 5 by
Happy User from
TurboTax walks you through every step
TurboTax walked me through every step I had paid an accountant for over the years.
Date published: 2023-03-15
Rated 5 out of 5 by
Casaman from
Powerful and sophisticated tool
It really gets the job done, especially when dealing with multiple Fidelity financial management accounts. There are times when it gets obscure, such as explaining how it arrived at the calculated Colorado pension and IRA exemption amounts. I'm still scratching my head. Otherwise, it was great to work with, which I've been doing for decades.
Date published: 2023-03-15
Rated 1 out of 5 by
Grumpy1937 from
Won't accept my State payer's ID number
Won't accept my State payer's ID number that appears on my 1099
Date published: 2023-03-15
Rated 5 out of 5 by
ErikaHart1547 from
TurboTax Live is Awesome!
Kyle from TurboTax Live was awesome he stayed on the phone with me the whole time I was having a problem and never once tried to end the call when I wasn't ready or make me feel rushed he is awesome and great customer service!
Date published: 2023-03-15
Rated 5 out of 5 by
Tree4me from
Tax Help and Easy Breezy
Winston was exceptional in helping when I needed a little clarity.
All TurboTax® Offerings Reviews - Page 6329
Date published: 2023-03-15