TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from I LOVE Turbo Tax!! It is super easy!! I have used Turbo tax for so many years, I can't remember when I started. It is so easy, the questions are so easy to understand. If you need an explanation, click on it and an explanation pops up
Date published: 2023-03-15
Rated 4 out of 5 by from Turbo Tax Turbo tax should give returning customers a discount
Date published: 2023-03-15
Rated 1 out of 5 by from A huge hassle Filling out my 1095 was nothing but an absolute slog. It had to prevent me from successfully filing my taxes for months
Date published: 2023-03-15
Rated 3 out of 5 by from Revised but not for the better I have used Turbo tax for years and easily filled out forms for my small business and investments. It jumped around....I got lost trying to get back to where I was. What a mess. This update was not a good one. I got frustrated and had to stop for a day. Put it back to the way it was.
Date published: 2023-03-15
Rated 5 out of 5 by from Continue to love TurboTax! I've been using turbo tax for personal and business taxes over 25 years and still love it! It makes filing taxes easy, even S-Corp taxes! Thank you for such a great product, TurboTax!
Date published: 2023-03-15
Rated 5 out of 5 by from IN THE BAG I AM GRATEFUL FOR THE "HOLD MY HAND TUTORIAL" THAT HELPS ME TURN OVER EVERY STONE THE TAX EXPERT WENT ABOVE AND BEYOND TO ASSIST ME .....LIVE CHAT AND PHONE CALL AT THE SAME TIME
Date published: 2023-03-15
Rated 5 out of 5 by from Excellent Assistance Helped me to correct several errors in my 2022 return.
Date published: 2023-03-15
Rated 5 out of 5 by from TurboTax is Fast and Easy Using the online version is the best way to go for me. Easy to follow along and additional help available when needed.
Date published: 2023-03-15
Rated 4 out of 5 by from Turbo Tax Process Badly Needs Improvement My TurboTax live guy, Robert, this year, and Marlon, last year, were great. he TurboTax process to get to them, though, has me thinking I'll look at other options next year. The gauntlet of poorly trained people I had to go through was aggravating, to put it very mildly. Given the cost to have TurboTax prepare and file my return, I expect better. I am available to discuss my experience.
Date published: 2023-03-15
Rated 5 out of 5 by from Effectively guides you Great advice along the way, helped with retirement questions.
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6324
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I LOVE Turbo Tax!! It is super easy!! I have used Turbo tax for so many years, I can't remember when I started. It is so easy, the questions are so easy to understand. If you need an explanation, click on it and an explanation pops up
Date published: 2023-03-15
Rated 4 out of 5 by from Turbo Tax Turbo tax should give returning customers a discount
Date published: 2023-03-15
Rated 1 out of 5 by from A huge hassle Filling out my 1095 was nothing but an absolute slog. It had to prevent me from successfully filing my taxes for months
Date published: 2023-03-15
Rated 3 out of 5 by from Revised but not for the better I have used Turbo tax for years and easily filled out forms for my small business and investments. It jumped around....I got lost trying to get back to where I was. What a mess. This update was not a good one. I got frustrated and had to stop for a day. Put it back to the way it was.
Date published: 2023-03-15
Rated 5 out of 5 by from Continue to love TurboTax! I've been using turbo tax for personal and business taxes over 25 years and still love it! It makes filing taxes easy, even S-Corp taxes! Thank you for such a great product, TurboTax!
Date published: 2023-03-15
Rated 5 out of 5 by from IN THE BAG I AM GRATEFUL FOR THE "HOLD MY HAND TUTORIAL" THAT HELPS ME TURN OVER EVERY STONE THE TAX EXPERT WENT ABOVE AND BEYOND TO ASSIST ME .....LIVE CHAT AND PHONE CALL AT THE SAME TIME
Date published: 2023-03-15
Rated 5 out of 5 by from Excellent Assistance Helped me to correct several errors in my 2022 return.
Date published: 2023-03-15
Rated 5 out of 5 by from TurboTax is Fast and Easy Using the online version is the best way to go for me. Easy to follow along and additional help available when needed.
Date published: 2023-03-15
Rated 4 out of 5 by from Turbo Tax Process Badly Needs Improvement My TurboTax live guy, Robert, this year, and Marlon, last year, were great. he TurboTax process to get to them, though, has me thinking I'll look at other options next year. The gauntlet of poorly trained people I had to go through was aggravating, to put it very mildly. Given the cost to have TurboTax prepare and file my return, I expect better. I am available to discuss my experience.
Date published: 2023-03-15
Rated 5 out of 5 by from Effectively guides you Great advice along the way, helped with retirement questions.
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6324