TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from Worked well Had little trouble in using it. Surprised that it cost to file state return.
Date published: 2021-05-17
Rated 5 out of 5 by from Easy Peasy! I really appreciate how easy the process was. I have had lots of changes but using Turbo Tax made it easy...:)
Date published: 2021-05-17
Rated 4 out of 5 by from Good overall Set me up for how to use Other Miscellaneous for clergy housing allowance, but put me into Self-Employment product that I did not need to use this year. So I had to go in and start over.
Date published: 2021-05-17
Rated 5 out of 5 by from Will always utilize TurboTax it's like having a rep sitting across the table to assist
Date published: 2021-05-17
Rated 3 out of 5 by from Good, but suggest improvement in Roth Conversion Could use some improvement in Roth Conversions. Had to go and manually enter into the 1099 R form; did not ask right questions in guide.
Date published: 2021-05-17
Rated 5 out of 5 by from Easy and efficient Turbo Tax walked me through the filing process with easy to understand instructions, and I appreciate the periodic double checks and "revisits". I feel confident that I have filed legally and correctly
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is thorough clear and great Great experience filing taxes this year with Turbo Tax. Takes you through all of the steps with clear easy to understand explanations the whole way through. Highly recommend.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax makes filing your taxes so much easier Had to integrate earning from two states and taxes from 3 states. Turbo Tax with their form fill services saved me time and money and helped me to maximized my deductions.
Date published: 2021-05-17
Rated 5 out of 5 by from Fast and easy! The whole process is super user friendly and a great option for someone like me who doesn’t have the time to go to an actual office for an appointment.
Date published: 2021-05-17
Rated 2 out of 5 by from Box 14-a on 1099-r held up my state refund I couldn't get my state refund of $257 because TurboTax kept holding up my return because box 14-a was larger than box 16 (which is typically 0 in the past). But even when I filled in Box 16 with the total amount in Box 1, it still wouldn't go thru. I lost $257. I'm sure the state will eventually send it to me but...
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 633
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Worked well Had little trouble in using it. Surprised that it cost to file state return.
Date published: 2021-05-17
Rated 5 out of 5 by from Easy Peasy! I really appreciate how easy the process was. I have had lots of changes but using Turbo Tax made it easy...:)
Date published: 2021-05-17
Rated 4 out of 5 by from Good overall Set me up for how to use Other Miscellaneous for clergy housing allowance, but put me into Self-Employment product that I did not need to use this year. So I had to go in and start over.
Date published: 2021-05-17
Rated 5 out of 5 by from Will always utilize TurboTax it's like having a rep sitting across the table to assist
Date published: 2021-05-17
Rated 3 out of 5 by from Good, but suggest improvement in Roth Conversion Could use some improvement in Roth Conversions. Had to go and manually enter into the 1099 R form; did not ask right questions in guide.
Date published: 2021-05-17
Rated 5 out of 5 by from Easy and efficient Turbo Tax walked me through the filing process with easy to understand instructions, and I appreciate the periodic double checks and "revisits". I feel confident that I have filed legally and correctly
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is thorough clear and great Great experience filing taxes this year with Turbo Tax. Takes you through all of the steps with clear easy to understand explanations the whole way through. Highly recommend.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax makes filing your taxes so much easier Had to integrate earning from two states and taxes from 3 states. Turbo Tax with their form fill services saved me time and money and helped me to maximized my deductions.
Date published: 2021-05-17
Rated 5 out of 5 by from Fast and easy! The whole process is super user friendly and a great option for someone like me who doesn’t have the time to go to an actual office for an appointment.
Date published: 2021-05-17
Rated 2 out of 5 by from Box 14-a on 1099-r held up my state refund I couldn't get my state refund of $257 because TurboTax kept holding up my return because box 14-a was larger than box 16 (which is typically 0 in the past). But even when I filled in Box 16 with the total amount in Box 1, it still wouldn't go thru. I lost $257. I'm sure the state will eventually send it to me but...
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 633