TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent Product Have used TurboTax for many years, great program. Highly recommend for anyone and everyone.
Date published: 2023-03-15
Rated 4 out of 5 by from This year was messed up The information from financial institutions (interest on bank accts) and investments (Stocks) was entered at the beginning but it was entered again later in the process of the tax return. When items had to be reviewed, there were duplicate forms with no information. Had to "Review" each one even though they were blank! Never had this problem before.
Date published: 2023-03-15
Rated 5 out of 5 by from what can i say, its taxes Tosha P. was very helpful when i got stuck on how to get my refund. Thankyou Tosha!
Date published: 2023-03-15
Rated 5 out of 5 by from Promote Gary!! Gary made my experience awesome! thank you. Im definitely filing with you guys again.
Date published: 2023-03-15
Rated 4 out of 5 by from Still needs improvements I have always mailed in my state taxes as Colorado charges $25.00 to do them online. This year I clicked to file my Federal taxes online, but it automatically said to file my state taxes online too. I was not able to change this and I am upset with the fee I have to pay to Colo.
Date published: 2023-03-15
Rated 2 out of 5 by from Bugs & missing tools for Trust return I was disappointed once again with how poorly TT Business handled our Special Needs Trust taxes. - The Business and Trust package is missing a straightforward way to enter Required Minimum Distribution (income) from an IRA or Inherited IRA with its corresponding federal tax withholding. - You still haven't added the feature to download investment forms like 1099-INT, 1099-Div or 1099-B from major brokerage companies. - When manually entering Investment 1099 data, most (but not all) Step by Step forms assume a blank box is a "0" while others require me to actually enter a "0". One of my 3 Interest and Dividend worksheets repeatedly failed the error check which I finally fixed by going back and entering "0" in each blank field for one of my 1099-Div entries. For some reason, the other two 1099s did not need me to enter all the "0s". Meanwhile, the Interest and Dividend worksheet developed multiple double blank lines for each attempt to enter the "0" where the error check sent me. They filled up the allocated space and generated the message "See Dividend Stmt".
Date published: 2023-03-15
Rated 5 out of 5 by from Easy to understand instructions I left off business income after filing my returns. It was simple to amend US and state returns! AT NO ADDITIONAL COST.
Date published: 2023-03-15
Rated 5 out of 5 by from Let Turbo Tax do the work saves you aggrivation 30 year user of Turbo Tax always intuitive always helpful easy to use.
Date published: 2023-03-15
Rated 5 out of 5 by from Tax Year 2022 is Outstanding! Turbo Tax has once again created an outstanding product!
Date published: 2023-03-15
Rated 5 out of 5 by from Can Do. Once we got past understanding the vocabulary, we were doing well. I especially like that our last years return helped with this year's return. Also helpful, is that it will help with corrections.
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6318
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent Product Have used TurboTax for many years, great program. Highly recommend for anyone and everyone.
Date published: 2023-03-15
Rated 4 out of 5 by from This year was messed up The information from financial institutions (interest on bank accts) and investments (Stocks) was entered at the beginning but it was entered again later in the process of the tax return. When items had to be reviewed, there were duplicate forms with no information. Had to "Review" each one even though they were blank! Never had this problem before.
Date published: 2023-03-15
Rated 5 out of 5 by from what can i say, its taxes Tosha P. was very helpful when i got stuck on how to get my refund. Thankyou Tosha!
Date published: 2023-03-15
Rated 5 out of 5 by from Promote Gary!! Gary made my experience awesome! thank you. Im definitely filing with you guys again.
Date published: 2023-03-15
Rated 4 out of 5 by from Still needs improvements I have always mailed in my state taxes as Colorado charges $25.00 to do them online. This year I clicked to file my Federal taxes online, but it automatically said to file my state taxes online too. I was not able to change this and I am upset with the fee I have to pay to Colo.
Date published: 2023-03-15
Rated 2 out of 5 by from Bugs & missing tools for Trust return I was disappointed once again with how poorly TT Business handled our Special Needs Trust taxes. - The Business and Trust package is missing a straightforward way to enter Required Minimum Distribution (income) from an IRA or Inherited IRA with its corresponding federal tax withholding. - You still haven't added the feature to download investment forms like 1099-INT, 1099-Div or 1099-B from major brokerage companies. - When manually entering Investment 1099 data, most (but not all) Step by Step forms assume a blank box is a "0" while others require me to actually enter a "0". One of my 3 Interest and Dividend worksheets repeatedly failed the error check which I finally fixed by going back and entering "0" in each blank field for one of my 1099-Div entries. For some reason, the other two 1099s did not need me to enter all the "0s". Meanwhile, the Interest and Dividend worksheet developed multiple double blank lines for each attempt to enter the "0" where the error check sent me. They filled up the allocated space and generated the message "See Dividend Stmt".
Date published: 2023-03-15
Rated 5 out of 5 by from Easy to understand instructions I left off business income after filing my returns. It was simple to amend US and state returns! AT NO ADDITIONAL COST.
Date published: 2023-03-15
Rated 5 out of 5 by from Let Turbo Tax do the work saves you aggrivation 30 year user of Turbo Tax always intuitive always helpful easy to use.
Date published: 2023-03-15
Rated 5 out of 5 by from Tax Year 2022 is Outstanding! Turbo Tax has once again created an outstanding product!
Date published: 2023-03-15
Rated 5 out of 5 by from Can Do. Once we got past understanding the vocabulary, we were doing well. I especially like that our last years return helped with this year's return. Also helpful, is that it will help with corrections.
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6318