TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from Turbo tax "experts". are far and few Turbo tax on line is hard to use, because you can't look at the forms while you are entering the data. I spoke to 3 different tax "experts" and only one of them, Lisa, knew anything about the tax codes as well as navigating the site. Not sure what Ill do next year/
Date published: 2023-03-15
Rated 5 out of 5 by from Been using for years. Needed help over the phone for download and installation. Your people did a great job guiding me.
Date published: 2023-03-15
Rated 5 out of 5 by from Ease of mind it is done right! Very easy to work through everything. Like the Help topics if needed. Quick and efficient! Nothing better....have used it for years!
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo tax walked me through the pin process Posted on Twitter to review my account and I resolved my issue.
Date published: 2023-03-15
Rated 5 out of 5 by from CY was awesome!!! Dina my Tax Prep Assistant and CY my Tax Expert were superlative. I had entered all my information and was amazed that CY completed my return within an hour while we were online. Very friendly and professional. CY answered all my questions and guided me through what to do. Color me highly satisfied. I'll come back to Turbo Tax Live.
Date published: 2023-03-15
Rated 5 out of 5 by from turbo tax is a good service I have used turbo tax since 2018 and never had any issues
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax is Great! Even for someone with little skill, Turbo Tax makes the whole process easy.
Date published: 2023-03-15
Rated 4 out of 5 by from Getting better but still not quite there You removed a lot of the ads (like trying to get me to add MAX) but it's still too often. If I tell you once, I don't want it, then that should be enough unless I request help and then you can tell me about it again.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax is the way to go. This year was the first time filing my own taxes in many years. My wife always filed for us for 16 years as she was an accountant. We were divorced last January so I was apprehensive in filing since financial situations had changed and I was on my own. Turbo Tax made it easy and gave me a piece of mind. Thank you Turbo Tax hears to many future years of filing.
Date published: 2023-03-15
Rated 5 out of 5 by from Awesome Easy to follow and prepare. Recommend to all my friends
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6317
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo tax "experts". are far and few Turbo tax on line is hard to use, because you can't look at the forms while you are entering the data. I spoke to 3 different tax "experts" and only one of them, Lisa, knew anything about the tax codes as well as navigating the site. Not sure what Ill do next year/
Date published: 2023-03-15
Rated 5 out of 5 by from Been using for years. Needed help over the phone for download and installation. Your people did a great job guiding me.
Date published: 2023-03-15
Rated 5 out of 5 by from Ease of mind it is done right! Very easy to work through everything. Like the Help topics if needed. Quick and efficient! Nothing better....have used it for years!
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo tax walked me through the pin process Posted on Twitter to review my account and I resolved my issue.
Date published: 2023-03-15
Rated 5 out of 5 by from CY was awesome!!! Dina my Tax Prep Assistant and CY my Tax Expert were superlative. I had entered all my information and was amazed that CY completed my return within an hour while we were online. Very friendly and professional. CY answered all my questions and guided me through what to do. Color me highly satisfied. I'll come back to Turbo Tax Live.
Date published: 2023-03-15
Rated 5 out of 5 by from turbo tax is a good service I have used turbo tax since 2018 and never had any issues
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax is Great! Even for someone with little skill, Turbo Tax makes the whole process easy.
Date published: 2023-03-15
Rated 4 out of 5 by from Getting better but still not quite there You removed a lot of the ads (like trying to get me to add MAX) but it's still too often. If I tell you once, I don't want it, then that should be enough unless I request help and then you can tell me about it again.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax is the way to go. This year was the first time filing my own taxes in many years. My wife always filed for us for 16 years as she was an accountant. We were divorced last January so I was apprehensive in filing since financial situations had changed and I was on my own. Turbo Tax made it easy and gave me a piece of mind. Thank you Turbo Tax hears to many future years of filing.
Date published: 2023-03-15
Rated 5 out of 5 by from Awesome Easy to follow and prepare. Recommend to all my friends
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6317