TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 3 out of 5 by
Looyoga from
Turbo tax "experts". are far and few
Turbo tax on line is hard to use, because you can't look at the forms while you are entering the data. I spoke to 3 different tax "experts" and only one of them, Lisa, knew anything about the tax codes as well as navigating the site. Not sure what Ill do next year/
Date published: 2023-03-15
Rated 5 out of 5 by
Christian W from
Been using for years.
Needed help over the phone for download and installation. Your people did a great job guiding me.
Date published: 2023-03-15
Rated 5 out of 5 by
Marci 23 from
Ease of mind it is done right!
Very easy to work through everything. Like the Help topics if needed. Quick and efficient! Nothing better....have used it for years!
Date published: 2023-03-15
Rated 5 out of 5 by
Thelegend831 from
Turbo tax walked me through the pin process
Posted on Twitter to review my account and I resolved my issue.
Date published: 2023-03-15
Rated 5 out of 5 by
JAHBOO from
CY was awesome!!!
Dina my Tax Prep Assistant and CY my Tax Expert were superlative. I had entered all my information and was amazed that CY completed my return within an hour while we were online. Very friendly and professional. CY answered all my questions and guided me through what to do. Color me highly satisfied. I'll come back to Turbo Tax Live.
Date published: 2023-03-15
Rated 5 out of 5 by
Carboni78 from
turbo tax is a good service
I have used turbo tax since 2018 and never had any issues
Date published: 2023-03-15
Rated 5 out of 5 by
IRSPuma from
Turbo Tax is Great!
Even for someone with little skill, Turbo Tax makes the whole process easy.
Date published: 2023-03-15
Rated 4 out of 5 by
jdog1970j from
Getting better but still not quite there
You removed a lot of the ads (like trying to get me to add MAX) but it's still too often. If I tell you once, I don't want it, then that should be enough unless I request help and then you can tell me about it again.
Date published: 2023-03-15
Rated 5 out of 5 by
Capt Shawn Dawg from
Turbo Tax is the way to go.
This year was the first time filing my own taxes in many years. My wife always filed for us for 16 years as she was an accountant. We were divorced last January so I was apprehensive in filing since financial situations had changed and I was on my own. Turbo Tax made it easy and gave me a piece of mind. Thank you Turbo Tax hears to many future years of filing.
Date published: 2023-03-15
Rated 5 out of 5 by
KayHokie from
Awesome
Easy to follow and prepare. Recommend to all my friends
All TurboTax® Offerings Reviews - Page 6317
Date published: 2023-03-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Looyoga from
Turbo tax "experts". are far and few
Turbo tax on line is hard to use, because you can't look at the forms while you are entering the data. I spoke to 3 different tax "experts" and only one of them, Lisa, knew anything about the tax codes as well as navigating the site. Not sure what Ill do next year/
Date published: 2023-03-15
Rated 5 out of 5 by
Christian W from
Been using for years.
Needed help over the phone for download and installation. Your people did a great job guiding me.
Date published: 2023-03-15
Rated 5 out of 5 by
Marci 23 from
Ease of mind it is done right!
Very easy to work through everything. Like the Help topics if needed. Quick and efficient! Nothing better....have used it for years!
Date published: 2023-03-15
Rated 5 out of 5 by
Thelegend831 from
Turbo tax walked me through the pin process
Posted on Twitter to review my account and I resolved my issue.
Date published: 2023-03-15
Rated 5 out of 5 by
JAHBOO from
CY was awesome!!!
Dina my Tax Prep Assistant and CY my Tax Expert were superlative. I had entered all my information and was amazed that CY completed my return within an hour while we were online. Very friendly and professional. CY answered all my questions and guided me through what to do. Color me highly satisfied. I'll come back to Turbo Tax Live.
Date published: 2023-03-15
Rated 5 out of 5 by
Carboni78 from
turbo tax is a good service
I have used turbo tax since 2018 and never had any issues
Date published: 2023-03-15
Rated 5 out of 5 by
IRSPuma from
Turbo Tax is Great!
Even for someone with little skill, Turbo Tax makes the whole process easy.
Date published: 2023-03-15
Rated 4 out of 5 by
jdog1970j from
Getting better but still not quite there
You removed a lot of the ads (like trying to get me to add MAX) but it's still too often. If I tell you once, I don't want it, then that should be enough unless I request help and then you can tell me about it again.
Date published: 2023-03-15
Rated 5 out of 5 by
Capt Shawn Dawg from
Turbo Tax is the way to go.
This year was the first time filing my own taxes in many years. My wife always filed for us for 16 years as she was an accountant. We were divorced last January so I was apprehensive in filing since financial situations had changed and I was on my own. Turbo Tax made it easy and gave me a piece of mind. Thank you Turbo Tax hears to many future years of filing.
Date published: 2023-03-15
Rated 5 out of 5 by
KayHokie from
Awesome
Easy to follow and prepare. Recommend to all my friends
All TurboTax® Offerings Reviews - Page 6317
Date published: 2023-03-15