TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Turbo Tax works for me. It asks excellent questio I've worked with Turbo Tax for a number of years and feel confident using it. We've had a couple of things that we didn't catch and the IRS did but nothing monumental
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Business It was easy to transfer last year's information. The program was easy to use. Very happy!
Date published: 2023-03-16
Rated 3 out of 5 by from Turbotax- Average Rating The process was easy to complete. I had issues correcting the Federal section, so I was not able to e-file my taxes this year. I also didn't expect to pay $118 to complete my taxes. I thought the $59 was for Schedule 1 only. I was charged $59 twice for Federal and State. The application did not state that information when I clicked yes to Schedule 1. I was disappointed about that part.
Date published: 2023-03-16
Rated 5 out of 5 by from TURBO TAX IS GREAT Great experience. Tax expert was fast, helpful and communicated very professionally. \
Date published: 2023-03-16
Rated 5 out of 5 by from super easy and awesome. super easy i talked with one woman she was super helpful and nice and got me way more money for free it was awesome.
Date published: 2023-03-16
Rated 5 out of 5 by from easy to follow Easy to follow and very helpful to answer any questions I had
Date published: 2023-03-16
Rated 4 out of 5 by from Good Product I've been using Turbo Tax for 4 years now. It gives lots of helpful information.
Date published: 2023-03-16
Rated 5 out of 5 by from So glad HR Block was glitching! This was a great experience. Not only was it easier to follow and go through all the prompts, but the Q&A portion was well written and more specific and... actually HELPFUL! Gasp. I only did it because HR Block was glitching for me today, and I'm so glad I did. I qualified for more self-employment deductions and credits than the Block said I'd qualify for. And the questions asked on TT were far more specific and seemed to capture the whole picture. Highly recommend.
Date published: 2023-03-16
Rated 5 out of 5 by from Quick and Easy Very easy and user friendly - gets easier each year!
Date published: 2023-03-16
Rated 5 out of 5 by from Fast Great and fast. Will continue to use turbo tax in the future.
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 6314
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax works for me. It asks excellent questio I've worked with Turbo Tax for a number of years and feel confident using it. We've had a couple of things that we didn't catch and the IRS did but nothing monumental
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Business It was easy to transfer last year's information. The program was easy to use. Very happy!
Date published: 2023-03-16
Rated 3 out of 5 by from Turbotax- Average Rating The process was easy to complete. I had issues correcting the Federal section, so I was not able to e-file my taxes this year. I also didn't expect to pay $118 to complete my taxes. I thought the $59 was for Schedule 1 only. I was charged $59 twice for Federal and State. The application did not state that information when I clicked yes to Schedule 1. I was disappointed about that part.
Date published: 2023-03-16
Rated 5 out of 5 by from TURBO TAX IS GREAT Great experience. Tax expert was fast, helpful and communicated very professionally. \
Date published: 2023-03-16
Rated 5 out of 5 by from super easy and awesome. super easy i talked with one woman she was super helpful and nice and got me way more money for free it was awesome.
Date published: 2023-03-16
Rated 5 out of 5 by from easy to follow Easy to follow and very helpful to answer any questions I had
Date published: 2023-03-16
Rated 4 out of 5 by from Good Product I've been using Turbo Tax for 4 years now. It gives lots of helpful information.
Date published: 2023-03-16
Rated 5 out of 5 by from So glad HR Block was glitching! This was a great experience. Not only was it easier to follow and go through all the prompts, but the Q&A portion was well written and more specific and... actually HELPFUL! Gasp. I only did it because HR Block was glitching for me today, and I'm so glad I did. I qualified for more self-employment deductions and credits than the Block said I'd qualify for. And the questions asked on TT were far more specific and seemed to capture the whole picture. Highly recommend.
Date published: 2023-03-16
Rated 5 out of 5 by from Quick and Easy Very easy and user friendly - gets easier each year!
Date published: 2023-03-16
Rated 5 out of 5 by from Fast Great and fast. Will continue to use turbo tax in the future.
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 6314