TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from TurboTax is great! It was nice to have a helping hand while filling my taxes
Date published: 2023-04-22
Rated 5 out of 5 by from Turbo tax Awesome job very fast and accurate easy to fill out
Date published: 2023-04-22
Rated 2 out of 5 by from The help is not very helpful I had a lot of trouble with entering mortgage information and the help guides were so vague and unhelpful. I think these need to be updated to be more inclusive to different situations or a 24/7 chat option to help when we run into problems after normal business hours
Date published: 2023-04-22
Rated 5 out of 5 by from Easy to use with great guidance! Over the years, I have had children, returned to school, and started a business, and Turbo Tax does a wonderful job of walking me through each step to ensure I maximize my deductions.
Date published: 2023-04-22
Rated 5 out of 5 by from Easy to use Quick and simple, easy to use. Under an hour, done!
Date published: 2023-04-22
Rated 1 out of 5 by from Interface lead me into buying premier I never wanted premier and my tax situation and documents submitted clearly indicate i didn't need or benefit from having premier.
Date published: 2023-04-22
Rated 4 out of 5 by from TT Desktop Version - Minor Issues The Turbo Tax Live Chat feature was very helpful. However, I did get some bad info from one person who said I could e file a prior year report when two others said I could not. The other issue is minor. As I was trying to print my documents, all print issues say they are a preview of the form. TT just needs a good button that actual says all the way through that it is not a preview copy. I wish there was a way to e file the older tax year filings since that would help with better tracking that dropping it off with the USPS.
Date published: 2023-04-22
Rated 1 out of 5 by from Returned 4 times (Wont let me fit the issue) Returned 4 times (Wont let me fit the issue). It says my SSN is in the wrong place but wont allow me to change it
Date published: 2023-04-22
Rated 5 out of 5 by from easy to follow directions. Turbo Tax is easy to work through, and if you don't understand something, pay a small amount and have access to qualified tax consultants to help as you complete your taxes.
Date published: 2023-04-22
Rated 5 out of 5 by from easy as 123 seriously............................. great, my first time using this product. I will definitely use it again.
Date published: 2023-04-22
All TurboTax® Offerings Reviews - Page 632
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is great! It was nice to have a helping hand while filling my taxes
Date published: 2023-04-22
Rated 5 out of 5 by from Turbo tax Awesome job very fast and accurate easy to fill out
Date published: 2023-04-22
Rated 2 out of 5 by from The help is not very helpful I had a lot of trouble with entering mortgage information and the help guides were so vague and unhelpful. I think these need to be updated to be more inclusive to different situations or a 24/7 chat option to help when we run into problems after normal business hours
Date published: 2023-04-22
Rated 5 out of 5 by from Easy to use with great guidance! Over the years, I have had children, returned to school, and started a business, and Turbo Tax does a wonderful job of walking me through each step to ensure I maximize my deductions.
Date published: 2023-04-22
Rated 5 out of 5 by from Easy to use Quick and simple, easy to use. Under an hour, done!
Date published: 2023-04-22
Rated 1 out of 5 by from Interface lead me into buying premier I never wanted premier and my tax situation and documents submitted clearly indicate i didn't need or benefit from having premier.
Date published: 2023-04-22
Rated 4 out of 5 by from TT Desktop Version - Minor Issues The Turbo Tax Live Chat feature was very helpful. However, I did get some bad info from one person who said I could e file a prior year report when two others said I could not. The other issue is minor. As I was trying to print my documents, all print issues say they are a preview of the form. TT just needs a good button that actual says all the way through that it is not a preview copy. I wish there was a way to e file the older tax year filings since that would help with better tracking that dropping it off with the USPS.
Date published: 2023-04-22
Rated 1 out of 5 by from Returned 4 times (Wont let me fit the issue) Returned 4 times (Wont let me fit the issue). It says my SSN is in the wrong place but wont allow me to change it
Date published: 2023-04-22
Rated 5 out of 5 by from easy to follow directions. Turbo Tax is easy to work through, and if you don't understand something, pay a small amount and have access to qualified tax consultants to help as you complete your taxes.
Date published: 2023-04-22
Rated 5 out of 5 by from easy as 123 seriously............................. great, my first time using this product. I will definitely use it again.
Date published: 2023-04-22
All TurboTax® Offerings Reviews - Page 632