TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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Rated 1 out of 5 by
Capt G from
Didn't feel the value
In their effort to be fast, turbo tax created something they called "race mode" which seemed to be a shortcut method to get thru tax process as quickly as possible. That might be interesting to a teenager... but when I've got $50k on the line, I want it done right. And i want tips/suggestions to save at every turn. Basically, the SW added up my W2s, took the standard deductions, & charged me $60. Not what I paid for. Disappointed. When i did have questions, couldn't actually get to a human being & difficult to find forms/navigate. Waste of time.
Date published: 2023-04-19
Rated 5 out of 5 by
KAW81 from
Turbo Tax Works Efficiently
This is my first time actually using Turbo Tax to process my return and it was quite seamless and efficient. I truly appreciate the simplicity of being walked through the process step by step. Thanks Turbo Tax!
Date published: 2023-04-19
Rated 5 out of 5 by
Salli Su from
Wounderful
I've used Turbo Tax For over 5 years and have never had a problem filing my taxes.
Date published: 2023-04-19
Rated 5 out of 5 by
kilika82 from
We love TurboTax.
We have used TurboTax for years. We've tried others, but always come back to TurboTax.
Date published: 2023-04-19
Rated 4 out of 5 by
Tayloo from
Struggle fest sometimes made easy
Generally, Turbotax makes filing way stinking easier. However, as a young adult that is probably too ignorant of insurances, IRA's, everything snore worthy, this is a nightmare. I don't really know if people actually keep track of everything they did a year ago. No one prepares you for how to live as an adult in America. Also, I'm really perturbed about the HSA question. It asks if you've inherited an HSA. Normally you would pick No but the further instructions say that if you inherited an HSA, answer no. This made me think I needed to answer yes. Which brought up questioning about payment for deceased and I realized that there is a typo.
Date published: 2023-04-19
Rated 4 out of 5 by
Eldubbs from
yay
turbo Tax was good. It was easy to use. But it made me write a review.
Date published: 2023-04-19
Rated 5 out of 5 by
JWill2715 from
Love using TurboTax, so easy!
I've used TurboTax for filing for over a decade! Love it because it's easy to use, comprehensively walks me through all the forms each year, covers new situations we sometimes run into. I haven't had a situation the software wasn't able to guide me through. Excellent product!
Date published: 2023-04-19
Rated 5 out of 5 by
Jarratt32 from
Awesome TurboTax
TurboTax is great and it is easy and very convenient I love dealing with TurboTax
Date published: 2023-04-19
Rated 5 out of 5 by
Tashawnda from
Turbo Tax is amazing
This is the first-time doing taxes by myself. Turbo Tax made it so easy. Thank you so much.
Date published: 2023-04-19
Rated 2 out of 5 by
anzacdave from
Unbelievable that you have to pay $225
The cost for us to file this return increased from about $57 (already too much) to $225, despite NOTHING changing from last year. This needs to be fixed. Filing a compulsory return should be free.
All TurboTax® Offerings Reviews - Page 632
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Capt G from
Didn't feel the value
In their effort to be fast, turbo tax created something they called "race mode" which seemed to be a shortcut method to get thru tax process as quickly as possible. That might be interesting to a teenager... but when I've got $50k on the line, I want it done right. And i want tips/suggestions to save at every turn. Basically, the SW added up my W2s, took the standard deductions, & charged me $60. Not what I paid for. Disappointed. When i did have questions, couldn't actually get to a human being & difficult to find forms/navigate. Waste of time.
Date published: 2023-04-19
Rated 5 out of 5 by
KAW81 from
Turbo Tax Works Efficiently
This is my first time actually using Turbo Tax to process my return and it was quite seamless and efficient. I truly appreciate the simplicity of being walked through the process step by step. Thanks Turbo Tax!
Date published: 2023-04-19
Rated 5 out of 5 by
Salli Su from
Wounderful
I've used Turbo Tax For over 5 years and have never had a problem filing my taxes.
Date published: 2023-04-19
Rated 5 out of 5 by
kilika82 from
We love TurboTax.
We have used TurboTax for years. We've tried others, but always come back to TurboTax.
Date published: 2023-04-19
Rated 4 out of 5 by
Tayloo from
Struggle fest sometimes made easy
Generally, Turbotax makes filing way stinking easier. However, as a young adult that is probably too ignorant of insurances, IRA's, everything snore worthy, this is a nightmare. I don't really know if people actually keep track of everything they did a year ago. No one prepares you for how to live as an adult in America. Also, I'm really perturbed about the HSA question. It asks if you've inherited an HSA. Normally you would pick No but the further instructions say that if you inherited an HSA, answer no. This made me think I needed to answer yes. Which brought up questioning about payment for deceased and I realized that there is a typo.
Date published: 2023-04-19
Rated 4 out of 5 by
Eldubbs from
yay
turbo Tax was good. It was easy to use. But it made me write a review.
Date published: 2023-04-19
Rated 5 out of 5 by
JWill2715 from
Love using TurboTax, so easy!
I've used TurboTax for filing for over a decade! Love it because it's easy to use, comprehensively walks me through all the forms each year, covers new situations we sometimes run into. I haven't had a situation the software wasn't able to guide me through. Excellent product!
Date published: 2023-04-19
Rated 5 out of 5 by
Jarratt32 from
Awesome TurboTax
TurboTax is great and it is easy and very convenient I love dealing with TurboTax
Date published: 2023-04-19
Rated 5 out of 5 by
Tashawnda from
Turbo Tax is amazing
This is the first-time doing taxes by myself. Turbo Tax made it so easy. Thank you so much.
Date published: 2023-04-19
Rated 2 out of 5 by
anzacdave from
Unbelievable that you have to pay $225
The cost for us to file this return increased from about $57 (already too much) to $225, despite NOTHING changing from last year. This needs to be fixed. Filing a compulsory return should be free.
All TurboTax® Offerings Reviews - Page 632
Date published: 2023-04-19