TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Student
Rated 4 out of 5 by from TURBO TAX IS AWESOME. I have been using TURBO TAX for many years. I have used a couple of other programs and find TURBO TAX to be the easiest and most complete product to use. I do wish the State filing fee was lower than $25 or that one State tax fee was included.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax Great! Information provided was crystal clear! There was easy entry for each section that was needed.
Date published: 2021-05-17
Rated 5 out of 5 by from Awesome Smooth, easy, flowing and customer centric. Great Product
Date published: 2021-05-17
Rated 5 out of 5 by from 5 Years and counting! Great experience every time. My taxes as a single take me no more than 45 minutes!!
Date published: 2021-05-17
Rated 5 out of 5 by from jenkins It was very easy to use and so convenient to be able to pull information from before.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is the best The software is not better integrated between the walk through and the forms. What this means is that during the error check, the software is more clear about what needs to be entered into the IRS forms than before when you had to guess what the problem was. This is huge. My remaining gripe is that the software is not consistent in finding the previous year's information. Most years it is OK but this year I had to manually enter information that previously would have come into the current year's work.
Date published: 2021-05-17
Rated 5 out of 5 by from Very easy to use Very good product walks you through the whole process
Date published: 2021-05-17
Rated 5 out of 5 by from Quick and accurate I've been using TurboTax for years for my business and my personal taxes and I find it user-friendly and accurate.
Date published: 2021-05-17
Rated 5 out of 5 by from Great guidance enhancements This service keeps getting better. I appreciated the direct phone call advise. Very responsive, clear direction and easy to use !
Date published: 2021-05-17
Rated 3 out of 5 by from Technical Issues Had a number of time consuming issues with TurboTax. First the software license provided with Yearly Advantage did not work. Took hours to get it corrected. Then when filing another technical issues requiring reload of software. Not a good experience
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 631
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from TURBO TAX IS AWESOME. I have been using TURBO TAX for many years. I have used a couple of other programs and find TURBO TAX to be the easiest and most complete product to use. I do wish the State filing fee was lower than $25 or that one State tax fee was included.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax Great! Information provided was crystal clear! There was easy entry for each section that was needed.
Date published: 2021-05-17
Rated 5 out of 5 by from Awesome Smooth, easy, flowing and customer centric. Great Product
Date published: 2021-05-17
Rated 5 out of 5 by from 5 Years and counting! Great experience every time. My taxes as a single take me no more than 45 minutes!!
Date published: 2021-05-17
Rated 5 out of 5 by from jenkins It was very easy to use and so convenient to be able to pull information from before.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is the best The software is not better integrated between the walk through and the forms. What this means is that during the error check, the software is more clear about what needs to be entered into the IRS forms than before when you had to guess what the problem was. This is huge. My remaining gripe is that the software is not consistent in finding the previous year's information. Most years it is OK but this year I had to manually enter information that previously would have come into the current year's work.
Date published: 2021-05-17
Rated 5 out of 5 by from Very easy to use Very good product walks you through the whole process
Date published: 2021-05-17
Rated 5 out of 5 by from Quick and accurate I've been using TurboTax for years for my business and my personal taxes and I find it user-friendly and accurate.
Date published: 2021-05-17
Rated 5 out of 5 by from Great guidance enhancements This service keeps getting better. I appreciated the direct phone call advise. Very responsive, clear direction and easy to use !
Date published: 2021-05-17
Rated 3 out of 5 by from Technical Issues Had a number of time consuming issues with TurboTax. First the software license provided with Yearly Advantage did not work. Took hours to get it corrected. Then when filing another technical issues requiring reload of software. Not a good experience
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 631