TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
ShadowJerker from
Turbo Tax is GOATED
Turbo Tax for the win saves time and money and is super easy
Date published: 2023-03-15
Rated 1 out of 5 by
fu ck u from
the worst tax company ever
the worst the worst the worst the worst the worst the worst
Date published: 2023-03-15
Rated 3 out of 5 by
William1031 from
Does not support 1031 Exchanges
Does not support 1031 exchanges without over riding amounts in forms. Not straightforward. Had to pay tax consultant to review/correct.
Date published: 2023-03-15
Rated 5 out of 5 by
AdtVaidya from
Easy
Easy to prepare Easy to prepare Easy to prepare Easy to prepare Easy to prepare
Date published: 2023-03-15
Rated 2 out of 5 by
Hoot999 from
Not for me.
I've used TT before; but found it difficult to navigate this year. Sometimes I just wanted to go back to the beginning and review everything I had entered. Found it difficult to find the beginning.
Date published: 2023-03-15
Rated 5 out of 5 by
Lynee B from
Long term User
Turbo tax continues to be intuitive and a lifesaver for me as a busy mom
Date published: 2023-03-15
Rated 4 out of 5 by
MichaelShenandoahValley from
Problem with State Return Electronic Refund
Using TurboTax for Federal was great, and also entry for my state return was simple, but I ran into a problem. I electronically filed my Federal return but elected to mail my state return to save the $25 fee. TurboTax did NOT ask me for my bank information for my state return (it was provided for my Federal return). As a result, my state is sending me a paper check refund instead of depositing the refund electronically into my bank account. It almost seems that TurboTax is punishing its customers who do not pay their $25 e-filing fee for state returns. I hope that is not the case and request TurboTax to correct its software to allow state paper filers to have refunds electronically deposited to their banks.
Date published: 2023-03-15
Rated 3 out of 5 by
Sleach from
Files taxes OK
Needed to file more than one state, and purchasing the second state was an absolute nightmare. Figure is out on your own, and customer service hangs up when you try to get help.
Date published: 2023-03-15
Rated 5 out of 5 by
Slewis32 from
Awesome
I use turbo tax every year on my own but since I was in a crunch for time and had so many changes last year I needed some help, The live service was Awesome and Fast!!
Date published: 2023-03-15
Rated 3 out of 5 by
sheilab 2022 taxes from
too much extra time
very important to do this fast cant take so much time to the customer
All TurboTax® Offerings Reviews - Page 6299
Date published: 2023-03-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
ShadowJerker from
Turbo Tax is GOATED
Turbo Tax for the win saves time and money and is super easy
Date published: 2023-03-15
Rated 1 out of 5 by
fu ck u from
the worst tax company ever
the worst the worst the worst the worst the worst the worst
Date published: 2023-03-15
Rated 3 out of 5 by
William1031 from
Does not support 1031 Exchanges
Does not support 1031 exchanges without over riding amounts in forms. Not straightforward. Had to pay tax consultant to review/correct.
Date published: 2023-03-15
Rated 5 out of 5 by
AdtVaidya from
Easy
Easy to prepare Easy to prepare Easy to prepare Easy to prepare Easy to prepare
Date published: 2023-03-15
Rated 2 out of 5 by
Hoot999 from
Not for me.
I've used TT before; but found it difficult to navigate this year. Sometimes I just wanted to go back to the beginning and review everything I had entered. Found it difficult to find the beginning.
Date published: 2023-03-15
Rated 5 out of 5 by
Lynee B from
Long term User
Turbo tax continues to be intuitive and a lifesaver for me as a busy mom
Date published: 2023-03-15
Rated 4 out of 5 by
MichaelShenandoahValley from
Problem with State Return Electronic Refund
Using TurboTax for Federal was great, and also entry for my state return was simple, but I ran into a problem. I electronically filed my Federal return but elected to mail my state return to save the $25 fee. TurboTax did NOT ask me for my bank information for my state return (it was provided for my Federal return). As a result, my state is sending me a paper check refund instead of depositing the refund electronically into my bank account. It almost seems that TurboTax is punishing its customers who do not pay their $25 e-filing fee for state returns. I hope that is not the case and request TurboTax to correct its software to allow state paper filers to have refunds electronically deposited to their banks.
Date published: 2023-03-15
Rated 3 out of 5 by
Sleach from
Files taxes OK
Needed to file more than one state, and purchasing the second state was an absolute nightmare. Figure is out on your own, and customer service hangs up when you try to get help.
Date published: 2023-03-15
Rated 5 out of 5 by
Slewis32 from
Awesome
I use turbo tax every year on my own but since I was in a crunch for time and had so many changes last year I needed some help, The live service was Awesome and Fast!!
Date published: 2023-03-15
Rated 3 out of 5 by
sheilab 2022 taxes from
too much extra time
very important to do this fast cant take so much time to the customer
All TurboTax® Offerings Reviews - Page 6299
Date published: 2023-03-15