TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is GOATED Turbo Tax for the win saves time and money and is super easy
Date published: 2023-03-15
Rated 1 out of 5 by from the worst tax company ever the worst the worst the worst the worst the worst the worst
Date published: 2023-03-15
Rated 3 out of 5 by from Does not support 1031 Exchanges Does not support 1031 exchanges without over riding amounts in forms. Not straightforward. Had to pay tax consultant to review/correct.
Date published: 2023-03-15
Rated 5 out of 5 by from Easy Easy to prepare Easy to prepare Easy to prepare Easy to prepare Easy to prepare
Date published: 2023-03-15
Rated 2 out of 5 by from Not for me. I've used TT before; but found it difficult to navigate this year. Sometimes I just wanted to go back to the beginning and review everything I had entered. Found it difficult to find the beginning.
Date published: 2023-03-15
Rated 5 out of 5 by from Long term User Turbo tax continues to be intuitive and a lifesaver for me as a busy mom
Date published: 2023-03-15
Rated 4 out of 5 by from Problem with State Return Electronic Refund Using TurboTax for Federal was great, and also entry for my state return was simple, but I ran into a problem. I electronically filed my Federal return but elected to mail my state return to save the $25 fee. TurboTax did NOT ask me for my bank information for my state return (it was provided for my Federal return). As a result, my state is sending me a paper check refund instead of depositing the refund electronically into my bank account. It almost seems that TurboTax is punishing its customers who do not pay their $25 e-filing fee for state returns. I hope that is not the case and request TurboTax to correct its software to allow state paper filers to have refunds electronically deposited to their banks.
Date published: 2023-03-15
Rated 3 out of 5 by from Files taxes OK Needed to file more than one state, and purchasing the second state was an absolute nightmare. Figure is out on your own, and customer service hangs up when you try to get help.
Date published: 2023-03-15
Rated 5 out of 5 by from Awesome I use turbo tax every year on my own but since I was in a crunch for time and had so many changes last year I needed some help, The live service was Awesome and Fast!!
Date published: 2023-03-15
Rated 3 out of 5 by from too much extra time very important to do this fast cant take so much time to the customer
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6299
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is GOATED Turbo Tax for the win saves time and money and is super easy
Date published: 2023-03-15
Rated 1 out of 5 by from the worst tax company ever the worst the worst the worst the worst the worst the worst
Date published: 2023-03-15
Rated 3 out of 5 by from Does not support 1031 Exchanges Does not support 1031 exchanges without over riding amounts in forms. Not straightforward. Had to pay tax consultant to review/correct.
Date published: 2023-03-15
Rated 5 out of 5 by from Easy Easy to prepare Easy to prepare Easy to prepare Easy to prepare Easy to prepare
Date published: 2023-03-15
Rated 2 out of 5 by from Not for me. I've used TT before; but found it difficult to navigate this year. Sometimes I just wanted to go back to the beginning and review everything I had entered. Found it difficult to find the beginning.
Date published: 2023-03-15
Rated 5 out of 5 by from Long term User Turbo tax continues to be intuitive and a lifesaver for me as a busy mom
Date published: 2023-03-15
Rated 4 out of 5 by from Problem with State Return Electronic Refund Using TurboTax for Federal was great, and also entry for my state return was simple, but I ran into a problem. I electronically filed my Federal return but elected to mail my state return to save the $25 fee. TurboTax did NOT ask me for my bank information for my state return (it was provided for my Federal return). As a result, my state is sending me a paper check refund instead of depositing the refund electronically into my bank account. It almost seems that TurboTax is punishing its customers who do not pay their $25 e-filing fee for state returns. I hope that is not the case and request TurboTax to correct its software to allow state paper filers to have refunds electronically deposited to their banks.
Date published: 2023-03-15
Rated 3 out of 5 by from Files taxes OK Needed to file more than one state, and purchasing the second state was an absolute nightmare. Figure is out on your own, and customer service hangs up when you try to get help.
Date published: 2023-03-15
Rated 5 out of 5 by from Awesome I use turbo tax every year on my own but since I was in a crunch for time and had so many changes last year I needed some help, The live service was Awesome and Fast!!
Date published: 2023-03-15
Rated 3 out of 5 by from too much extra time very important to do this fast cant take so much time to the customer
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6299