TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax Business is Very Good The software is great for all types of company & Estate returns. And it generates to complicated K-1's in the process. The only problems I run into is when the IRS adds some new information requirement, or TurboTax (TT) adds a feature. Not sure what triggered it, but TT had a new Shareholder Basis worksheet for S-Corp's this year. That's positive, so the company and each shareholder would not need to calculate it manually, using data from the K-1 that TT generates anyway. But as with most new features (or requirements) there is an inconsistency with the IRS Guidelines on how to calculate the Tax Basis. I haven't found the answer as to who is right - but the TT Tax Experts are trying to help me find out the correct way to calculate it.
Date published: 2023-03-16
Rated 1 out of 5 by from Worse Every Year 8 years using turbotax started as a young adult it was quick it was easy...not anymore every other screen is asking for more money..sad. id give it zero stars
Date published: 2023-03-16
Rated 1 out of 5 by from Charged my credit card with incorrect info They charged my credit card to file my return for state first, THEN FORCED me to make erroneous changes to my file before allowing me to submit. Thanks TurboTax. Won't be using again.
Date published: 2023-03-16
Rated 4 out of 5 by from I use Turbo tax for ease the only issue i have with Turbo Taxis that I always end up paying more than expected. when it says free it isn't etc.
Date published: 2023-03-16
Rated 3 out of 5 by from Turbo Tax is becoming expensive Turbo Tax is becoming more expensive every year. This year I could not use my tax return to pay for my Turbo Tax fees. They insist on you upgrading every step of the way, which I get, but this is becoming more about money than it is helping people safely pay their taxes. I've been a loyal customer for years, and honestly, I will remain that way, because I have always used them. However as someone that has seen many changes and updates for Turbo Tax, at some point it becomes too much with everything else increasing in prices as well.
Date published: 2023-03-16
Rated 5 out of 5 by from excellent Easy to use, can back and check information anytime, excellent security. I love it, recommend it.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax is easy My taxes are very straight forward so Turbo Tax is fast
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax is Awesome I love the product. It is very clear and simple enough to use.
Date published: 2023-03-16
Rated 5 out of 5 by from Sweet Easy and quick. Would recommend TurboTax to anyone
Date published: 2023-03-16
Rated 4 out of 5 by from Turbo Tax is super easy but It's very easy, especially if you use it year after year. But it is getting more expensive and my situation hasn't changed. from 39$ to 119$... =( It is easy to use and has been accurate...so sticking with TurboTax.
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 6295
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax Business is Very Good The software is great for all types of company & Estate returns. And it generates to complicated K-1's in the process. The only problems I run into is when the IRS adds some new information requirement, or TurboTax (TT) adds a feature. Not sure what triggered it, but TT had a new Shareholder Basis worksheet for S-Corp's this year. That's positive, so the company and each shareholder would not need to calculate it manually, using data from the K-1 that TT generates anyway. But as with most new features (or requirements) there is an inconsistency with the IRS Guidelines on how to calculate the Tax Basis. I haven't found the answer as to who is right - but the TT Tax Experts are trying to help me find out the correct way to calculate it.
Date published: 2023-03-16
Rated 1 out of 5 by from Worse Every Year 8 years using turbotax started as a young adult it was quick it was easy...not anymore every other screen is asking for more money..sad. id give it zero stars
Date published: 2023-03-16
Rated 1 out of 5 by from Charged my credit card with incorrect info They charged my credit card to file my return for state first, THEN FORCED me to make erroneous changes to my file before allowing me to submit. Thanks TurboTax. Won't be using again.
Date published: 2023-03-16
Rated 4 out of 5 by from I use Turbo tax for ease the only issue i have with Turbo Taxis that I always end up paying more than expected. when it says free it isn't etc.
Date published: 2023-03-16
Rated 3 out of 5 by from Turbo Tax is becoming expensive Turbo Tax is becoming more expensive every year. This year I could not use my tax return to pay for my Turbo Tax fees. They insist on you upgrading every step of the way, which I get, but this is becoming more about money than it is helping people safely pay their taxes. I've been a loyal customer for years, and honestly, I will remain that way, because I have always used them. However as someone that has seen many changes and updates for Turbo Tax, at some point it becomes too much with everything else increasing in prices as well.
Date published: 2023-03-16
Rated 5 out of 5 by from excellent Easy to use, can back and check information anytime, excellent security. I love it, recommend it.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax is easy My taxes are very straight forward so Turbo Tax is fast
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax is Awesome I love the product. It is very clear and simple enough to use.
Date published: 2023-03-16
Rated 5 out of 5 by from Sweet Easy and quick. Would recommend TurboTax to anyone
Date published: 2023-03-16
Rated 4 out of 5 by from Turbo Tax is super easy but It's very easy, especially if you use it year after year. But it is getting more expensive and my situation hasn't changed. from 39$ to 119$... =( It is easy to use and has been accurate...so sticking with TurboTax.
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 6295