TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 4 out of 5 by from Turbo Tax 2021 version a little more difficult and a few things were not explaine.
Date published: 2022-04-19
Rated 2 out of 5 by from TurboTax Got Reeeeaaaaaalllllly buggy this year TurboTax was great every year until this year, and got very buggy. Also nobody from TurboTax Live got back to me when I needed them most.
Date published: 2022-04-19
Rated 5 out of 5 by from Great Turbo Tax experience So easy to complete. Ii could follow along and every tax situation was addressed .
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax is convenient and helpful! I got the premier live, and the expert on the phone Hansel was very helpful, friendly and fun to run these taxes with. Very amazing service he gave!
Date published: 2022-04-19
Rated 4 out of 5 by from It gets the job done It's convenient but needs to be cheaper. I have been using since 2012.
Date published: 2022-04-19
Rated 4 out of 5 by from Rely on Turbo Tax, would love some updates. 1. Import from ItsDeductible. Can't that just be a simple link on the charitable donation page versus it almost being scavenger hunt to find how to do it? Seriously, you have to type the right words into search "donations" (I think, see I already forgot), THEN a link appears in the search results. Ridiculous with a software that is clearly so powerful. 2. I'd love some direct clarification, it seems like I could have just file a simple short return, given I now end up with the standard deduction, but I THINK, I need to itemize to be the best results on the California return, if that's right, why not have direct text on these scenarios?
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax made filing easy easy to follow step-by-step approach with links to additional information along the way. I have not used a consultant, but have the security of someone being there if needed.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo tax is great Turbo tax is an excellent way to file your own taxes, It is very easy to complete and file.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is Awesome Excellent experience using Turbo Tax. I will continue to use the website.
Date published: 2022-04-19
Rated 5 out of 5 by from Easy Easy Easy Just have your info and its easy to file yourself. Ive used this for years now and have been satisfied every year.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 629
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax 2021 version a little more difficult and a few things were not explaine.
Date published: 2022-04-19
Rated 2 out of 5 by from TurboTax Got Reeeeaaaaaalllllly buggy this year TurboTax was great every year until this year, and got very buggy. Also nobody from TurboTax Live got back to me when I needed them most.
Date published: 2022-04-19
Rated 5 out of 5 by from Great Turbo Tax experience So easy to complete. Ii could follow along and every tax situation was addressed .
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax is convenient and helpful! I got the premier live, and the expert on the phone Hansel was very helpful, friendly and fun to run these taxes with. Very amazing service he gave!
Date published: 2022-04-19
Rated 4 out of 5 by from It gets the job done It's convenient but needs to be cheaper. I have been using since 2012.
Date published: 2022-04-19
Rated 4 out of 5 by from Rely on Turbo Tax, would love some updates. 1. Import from ItsDeductible. Can't that just be a simple link on the charitable donation page versus it almost being scavenger hunt to find how to do it? Seriously, you have to type the right words into search "donations" (I think, see I already forgot), THEN a link appears in the search results. Ridiculous with a software that is clearly so powerful. 2. I'd love some direct clarification, it seems like I could have just file a simple short return, given I now end up with the standard deduction, but I THINK, I need to itemize to be the best results on the California return, if that's right, why not have direct text on these scenarios?
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax made filing easy easy to follow step-by-step approach with links to additional information along the way. I have not used a consultant, but have the security of someone being there if needed.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo tax is great Turbo tax is an excellent way to file your own taxes, It is very easy to complete and file.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is Awesome Excellent experience using Turbo Tax. I will continue to use the website.
Date published: 2022-04-19
Rated 5 out of 5 by from Easy Easy Easy Just have your info and its easy to file yourself. Ive used this for years now and have been satisfied every year.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 629