TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
sadfsdf from
Pretty terrible
I wish I could just post a screen shot to show you the examples of what makes this platform terrible. The process was fine, it was just the endless prompting reminding me to select premier which I declined over and over for my extremely simple return. Somehow even though I didn't select premier you have charged me $187 to file my taxes for "free"... I only have a W2, there is nothing complicated about the return. Thanks for helping me grab my ankles this year.
Date published: 2023-03-16
Rated 5 out of 5 by
Momabear58 from
Turbo Tax is great!
It was easy and thorough, alot of information saved from past years of filing that auto-filled.
Date published: 2023-03-16
Rated 1 out of 5 by
1Hugh from
Spent 3 hours trying to sync with Quickbooks
In past years it was pretty easy to sync my data with Quickbooks. It didn't work this year. It would have been faster to manually enter my data from the start.
Date published: 2023-03-16
Rated 5 out of 5 by
Taxlady 77 from
Turbo tax is awesome
Turbo tax is amazing. The software was very helpful in making sure all boxes were checked and that my tax returns were in tip top shape and in order
Date published: 2023-03-16
Rated 5 out of 5 by
Tax return 2023 from
They are amazing
I've never had an issue with this site ever. It's always worked the best
Date published: 2023-03-16
Rated 2 out of 5 by
Disappointed Discount from
Discount code did not apply
Received a code for 20% off that never applied. Prices keep going up every year with TurboTax - will probably be my last year using this service
Date published: 2023-03-16
Rated 5 out of 5 by
RyanG18 from
TurboTax is awesome!
very simple and easy to use. I did not need any support throught my time completing my taxes!
Date published: 2023-03-16
Rated 5 out of 5 by
nickame2 from
TurboTax made the tax filing progress easy
I like how every step is broken down and explained well
Date published: 2023-03-16
Rated 1 out of 5 by
youdontknowabouttaxes from
Getting worse every year. Probably last time use
They made me upgrade to the premier just for having a few bucks in stock which also lost money. Also I almost didn't notice and they were adding an extra 59 bucks just so they could pay themselves out of my return. This used to be included with any a package including the free version. Practices prey on poor people who don't have the means to pay up front and are forced to pay out of their tax return. Will not recommend and will look elsewhere to do taxes next time.
Date published: 2023-03-16
Rated 1 out of 5 by
Christie100 from
Too expensive
Too expensive, I wasn’t given an option to do the free version until I had already completed the taxes. Which lead me to miss out on the qualifying discount.
All TurboTax® Offerings Reviews - Page 6275
Date published: 2023-03-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
sadfsdf from
Pretty terrible
I wish I could just post a screen shot to show you the examples of what makes this platform terrible. The process was fine, it was just the endless prompting reminding me to select premier which I declined over and over for my extremely simple return. Somehow even though I didn't select premier you have charged me $187 to file my taxes for "free"... I only have a W2, there is nothing complicated about the return. Thanks for helping me grab my ankles this year.
Date published: 2023-03-16
Rated 5 out of 5 by
Momabear58 from
Turbo Tax is great!
It was easy and thorough, alot of information saved from past years of filing that auto-filled.
Date published: 2023-03-16
Rated 1 out of 5 by
1Hugh from
Spent 3 hours trying to sync with Quickbooks
In past years it was pretty easy to sync my data with Quickbooks. It didn't work this year. It would have been faster to manually enter my data from the start.
Date published: 2023-03-16
Rated 5 out of 5 by
Taxlady 77 from
Turbo tax is awesome
Turbo tax is amazing. The software was very helpful in making sure all boxes were checked and that my tax returns were in tip top shape and in order
Date published: 2023-03-16
Rated 5 out of 5 by
Tax return 2023 from
They are amazing
I've never had an issue with this site ever. It's always worked the best
Date published: 2023-03-16
Rated 2 out of 5 by
Disappointed Discount from
Discount code did not apply
Received a code for 20% off that never applied. Prices keep going up every year with TurboTax - will probably be my last year using this service
Date published: 2023-03-16
Rated 5 out of 5 by
RyanG18 from
TurboTax is awesome!
very simple and easy to use. I did not need any support throught my time completing my taxes!
Date published: 2023-03-16
Rated 5 out of 5 by
nickame2 from
TurboTax made the tax filing progress easy
I like how every step is broken down and explained well
Date published: 2023-03-16
Rated 1 out of 5 by
youdontknowabouttaxes from
Getting worse every year. Probably last time use
They made me upgrade to the premier just for having a few bucks in stock which also lost money. Also I almost didn't notice and they were adding an extra 59 bucks just so they could pay themselves out of my return. This used to be included with any a package including the free version. Practices prey on poor people who don't have the means to pay up front and are forced to pay out of their tax return. Will not recommend and will look elsewhere to do taxes next time.
Date published: 2023-03-16
Rated 1 out of 5 by
Christie100 from
Too expensive
Too expensive, I wasn’t given an option to do the free version until I had already completed the taxes. Which lead me to miss out on the qualifying discount.
All TurboTax® Offerings Reviews - Page 6275
Date published: 2023-03-16