TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from TurboTax saved me from being a nervous wreck I'm new to rental income (from Airbnb) and TurboTax made it a breeze. So thankful.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax Super simple and quick to complete! Absolutely love it!
Date published: 2023-03-16
Rated 5 out of 5 by from Big Thanks TurboTax! Turbo tax makes it easier for a common person like me to file my taxes for free! Been doing it for the past 7 years! Saves me a lot of headache! Thank you!
Date published: 2023-03-16
Rated 5 out of 5 by from turbo tax is awsome it was good i got alot done in a short amount of time
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo tax is efficient! My experience is always simple and convenient , always happy in the end
Date published: 2023-03-16
Rated 4 out of 5 by from Definitely works! This is a great tool for me (and beats the price I was paying my former tax lady!) The only thing that's a little bothersome is that the forms (like 1099-INT/DIV) from prior year are still there when you are filing a new year. And there is no tax year flag that identifies which ones they are. So if you upload one for another year, you can't differentiate. Otherwise, it works great & I got through it in one evening!
Date published: 2023-03-16
Rated 1 out of 5 by from fees the E file was suppose to be only $20 dollars with a $10 dollar credit so i shoiuld have only paid $10 but was charged $15 when I paid with my card. they also made me print and send my returns when it specifically said they where going to E file them for me. never using this service again.
Date published: 2023-03-16
Rated 5 out of 5 by from Have used TurboTax for years TurboTax is an easy-to-use and helpful way to do your taxes on your own! I've used TurboTax for many years and it gives me the best information and deductions--far better than I got the one year I decided to use an accounting service!
Date published: 2023-03-16
Rated 3 out of 5 by from Turbo tax filing for state business is horrible Turbo tax federal was filled out with no problems but when came to filing the state taxes (virginia) it was a nightmare. All information from federal was transferred to state. My business had a loss so income was a negative amount. Form 502 would not take negative amount even though information was transferred from Federal returns. Negative amounts were listed in other places on the va tax forms but the 502PTET would not allow and it would not let me mail in my returns. I was stuck in a loop for 4hrs and with the help of Intuit Advisor Teresa who was very patient and stayed with me until we were able to transmitted. I ended up changing the negative numbers to positive and ended up owing money that should have been refunded. Hopefully when it is reviewed they will catch this. But you can be sure I will be on the phone with the state dept asap to resolve this craziness.
Date published: 2023-03-16
Rated 5 out of 5 by from turbo tax is great it was helpful I would use this app every year for biz taxes
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 6272
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax saved me from being a nervous wreck I'm new to rental income (from Airbnb) and TurboTax made it a breeze. So thankful.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax Super simple and quick to complete! Absolutely love it!
Date published: 2023-03-16
Rated 5 out of 5 by from Big Thanks TurboTax! Turbo tax makes it easier for a common person like me to file my taxes for free! Been doing it for the past 7 years! Saves me a lot of headache! Thank you!
Date published: 2023-03-16
Rated 5 out of 5 by from turbo tax is awsome it was good i got alot done in a short amount of time
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo tax is efficient! My experience is always simple and convenient , always happy in the end
Date published: 2023-03-16
Rated 4 out of 5 by from Definitely works! This is a great tool for me (and beats the price I was paying my former tax lady!) The only thing that's a little bothersome is that the forms (like 1099-INT/DIV) from prior year are still there when you are filing a new year. And there is no tax year flag that identifies which ones they are. So if you upload one for another year, you can't differentiate. Otherwise, it works great & I got through it in one evening!
Date published: 2023-03-16
Rated 1 out of 5 by from fees the E file was suppose to be only $20 dollars with a $10 dollar credit so i shoiuld have only paid $10 but was charged $15 when I paid with my card. they also made me print and send my returns when it specifically said they where going to E file them for me. never using this service again.
Date published: 2023-03-16
Rated 5 out of 5 by from Have used TurboTax for years TurboTax is an easy-to-use and helpful way to do your taxes on your own! I've used TurboTax for many years and it gives me the best information and deductions--far better than I got the one year I decided to use an accounting service!
Date published: 2023-03-16
Rated 3 out of 5 by from Turbo tax filing for state business is horrible Turbo tax federal was filled out with no problems but when came to filing the state taxes (virginia) it was a nightmare. All information from federal was transferred to state. My business had a loss so income was a negative amount. Form 502 would not take negative amount even though information was transferred from Federal returns. Negative amounts were listed in other places on the va tax forms but the 502PTET would not allow and it would not let me mail in my returns. I was stuck in a loop for 4hrs and with the help of Intuit Advisor Teresa who was very patient and stayed with me until we were able to transmitted. I ended up changing the negative numbers to positive and ended up owing money that should have been refunded. Hopefully when it is reviewed they will catch this. But you can be sure I will be on the phone with the state dept asap to resolve this craziness.
Date published: 2023-03-16
Rated 5 out of 5 by from turbo tax is great it was helpful I would use this app every year for biz taxes
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 6272